Author Topic: Computer Troubleshooting/Help Master Thread (Read 991479 times)

Sowhat · « **Reply #1180 on:** March 15, 2015, 10:01:07 PM »

Quote from: avromie7 on March 15, 2015, 09:08:39 PM

From what you are saying it sounds like a virus and has nothing to do with buying a $300 computer

I thought so too, but wouldn't malwarebytes find it?

avromie7 · « **Reply #1181 on:** March 15, 2015, 10:02:59 PM »

Quote from: Sowhat on March 15, 2015, 10:01:07 PM

I thought so too, but wouldn't malwarebytes find it?

In viruses almost nothing is guaranteed and if malware bytes was foolproof there would be no skill in removing viruses

etech0 · « **Reply #1182 on:** March 15, 2015, 10:08:45 PM »

Quote from: avromie7 on March 15, 2015, 10:02:59 PM

In viruses almost nothing is guaranteed and if malware bytes was foolproof there would be no skill in removing viruses

+1
Some other scans to try: adwcleaner, superantispyware, hittman pro, tdskiller

avromie7 · « **Reply #1183 on:** March 15, 2015, 10:14:12 PM »

Quote from: etech0 on March 15, 2015, 10:08:45 PM

+1
Some other scans to try: adwcleaner, superantispyware, hittman pro, tdskiller

Those work many times but still not guaranteed

Sowhat · « **Reply #1184 on:** March 15, 2015, 11:02:09 PM »

Quote from: avromie7 on March 15, 2015, 10:14:12 PM

Those work many times but still not guaranteed

So I throw it away?

avromie7 · « **Reply #1185 on:** March 15, 2015, 11:08:05 PM »

Quote from: Sowhat on March 15, 2015, 11:02:09 PM

So I throw it away?

No it may work

Ideally you backup all your data and reinstall windows especially if you have important data

etech0 · « **Reply #1186 on:** March 15, 2015, 11:10:43 PM »

Quote from: Sowhat on March 15, 2015, 11:02:09 PM

So I throw it away?

Try them and see what happens. If that fails, and you can't reinstall windows for whatever reason, I'd try posting on bleepingcomputer.com. I've found them very helpful.

AnonymousUser · « **Reply #1187 on:** March 15, 2015, 11:29:44 PM »

Quote from: etech0 on March 15, 2015, 11:10:43 PM

Try them and see what happens. If that fails, and you can't reinstall windows for whatever reason, I'd try posting on bleepingcomputer.com. I've found them very helpful.

Or, worst case scenario, reformat the hard drive and start over.

etech0 · « **Reply #1188 on:** March 15, 2015, 11:31:46 PM »

Quote from: AnonymousUser on March 15, 2015, 11:29:44 PM

Or, worst case scenario, reformat the hard drive and start over.

Which still has the issue of losing all your programs etc. There are a few programs out there that only let you install them once per license you buy

AnonymousUser · « **Reply #1189 on:** March 15, 2015, 11:34:42 PM »

Quote from: etech0 on March 15, 2015, 11:31:46 PM

Which still has the issue of losing all your programs etc. There are a few programs out there that only let you install them once per license you buy

Sometimes it's just easier. Besides, that's what torrents are for.

DanH · « **Reply #1190 on:** March 16, 2015, 09:03:48 AM »

Quote from: Sowhat on March 15, 2015, 09:03:09 PM

Using basic Gateway machine about two years old, W7. About a week ago, developed some problem between chrome and K9. Ended up deleting Chrome, and reinstalling. Worked for a day. Ended up deleting Chrome and using Firefox. Worked for a day or two. All along, the problems were mostly freezing while online and then dead, not even three finger salute. Now, I can't do system restore, says I need to shut antivirus, which I do, but it still doesn't work, no matter which restore point I try I get the same message. Now, it freezes almost immediately after a hard reboot. Ran Defrag, CCleaner and Malwarebytes. Got blue screen of death twice. Machine ran the "dirty" clean once on its own. Software, hardware? Is this what I get for buying a $300 computer? Thanks much.

Are you using K9? Did you catch the error that the blue screen gave you?

JoeCha · « **Reply #1191 on:** March 16, 2015, 09:26:56 AM »

My PC boots with NumLock off.
I know it's a BIOS setting, but I can't figure how to change it back.

DanH · « **Reply #1192 on:** March 16, 2015, 09:27:50 AM »

Quote from: JoeCha on March 16, 2015, 09:26:56 AM

My PC boots with NumLock off.
I know it's a BIOS setting, but I can't figure how to change it back.

Does it turn on with NumLock, but when it reaches Windows, shuts off?

See:
http://www.thewindowsclub.com/numlock-startup-windows-7-8

JoeCha · « **Reply #1193 on:** March 16, 2015, 09:29:39 AM »

No, it's off before I log in.

It was on I the past but I messed up somehow last month when I played around with the BIOS.

yesitsme · « **Reply #1194 on:** March 16, 2015, 01:40:52 PM »

https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/How-to-turn-on-Num-Lock-by-default-in-Win7-Ideapad-Z500/td-p/1146697

Sowhat · « **Reply #1195 on:** March 16, 2015, 10:21:31 PM »

Quote from: etech0 on March 15, 2015, 10:08:45 PM

+1
Some other scans to try: adwcleaner, superantispyware, hittman pro, tdskiller

It freezes up before I can download anything.

avromie7 · « **Reply #1196 on:** March 16, 2015, 10:23:48 PM »

Quote from: Sowhat on March 16, 2015, 10:21:31 PM

It freezes up before I can download anything.

Boot into safe mode with networking and try

Sowhat · « **Reply #1197 on:** March 17, 2015, 02:08:54 PM »

Quote from: avromie7 on March 16, 2015, 10:23:48 PM

Boot into safe mode with networking and try

Did that, but couldn't get online at all. Does safe mode allow online access?

avromie7 · « **Reply #1198 on:** March 17, 2015, 02:11:17 PM »

Quote from: Sowhat on March 17, 2015, 02:08:54 PM

Did that, but couldn't get online at all. Does safe mode allow online access?

Regular safe mode does not you need safe node with networking

yitzf · « **Reply #1199 on:** March 18, 2015, 01:23:15 AM »

Keep on getting a BSOD saying "SYSTEM THREAD EXCEPTION NOT HANDLED (bckd.sys)"

I have k9 installed and the latest version of Avast.

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Author Topic: Computer Troubleshooting/Help Master Thread (Read 991479 times)