Computer Troubleshooting/Help Master Thread

[yeshiva36]

i hate this issue
i hate online accounts
switch to local account from now on
in the mean time, you can try something like this: http://www.thewindowsclub.com/your-pc-is-offline-windows

Thanks

He suggests this

Create a system restore point first and then Run regedit to open the Registry Editor. Next navigate to the following key:

but how do you do that if you cant logon?

[DanH]

Thanks

He suggests this

Create a system restore point first and then Run regedit to open the Registry Editor. Next navigate to the following key:

but how do you do that if you cant logon?

create a new account
http://www.chntpw.com/reset-forgotten-windows-10-password/

[yeshiva36]

create a new account
http://www.chntpw.com/reset-forgotten-windows-10-password/

i think i got it.

i got a windows 10 download from dell for my computer, so i have that

he suggests

Replace the file utilman.exe with cmd.exe. Before you do this, you should rename utilman.exe so that you can restore it later after password reset.

But he doesnt show that he restores the utilman.exe (whatever that does). Is that step needed and how would you do it?

[Work-for-ur-muny]

I'm trying to open a certain excel workbook but I'm getting the following message despite removing a couple gb of data from my pc. This only happens with this particular workbook; others open fine.

[David R]

I'm trying to open a certain excel workbook but I'm getting the following message despite removing a couple gb of data from my pc. This only happens with this particular workbook; others open fine.

Maybe it's corrupt. Can anyone else open it?

[Work-for-ur-muny]

Maybe it's corrupt. Can anyone else open it?

Yes. I got it as an email attachment and I was in the sender's office yesterday when it opened without a problem.

[pcgeek]

Yes. I got it as an email attachment and I was in the sender's office yesterday when it opened without a problem.

Tell him to resend it using a different service. Corrupted attachments happen

[Work-for-ur-muny]

Tell him to resend it using a different service. Corrupted attachments happen

The funny part is that in the preview pane in file explorer I can see it.

[Work-for-ur-muny]

Ok. Thank you everyone! Despite trying this a couple times before, it now opened after I deleted the downloaded attachment and downloaded it anew again.

[DanH]

i think i got it.

i got a windows 10 download from dell for my computer, so i have that

he suggests

Replace the file utilman.exe with cmd.exe. Before you do this, you should rename utilman.exe so that you can restore it later after password reset.

But he doesnt show that he restores the utilman.exe (whatever that does). Is that step needed and how would you do it?

its not needed. but all you have to do is delete the utilman.exe and rename the backup to utilman.exe

[rileywiles23]

It's a windows update issue.
try this - http://go.microsoft.com/?linkid=9830262  (or if you have W7 - http://go.microsoft.com/?linkid=9666880 )
and then try the update again

This looked like it was working but now I got error code 80072EE2.

[DanH]

This looked like it was working but now I got error code 80072EE2.

http://windows.microsoft.com/en-us/windows/windows-update-error-80072ee2#1TC=windows-7

Or just do it manually, download the windows 10 from:
https://www.microsoft.com/en-us/software-download/techbench  (scroll to bottom)

[etech0]

Any chance this is legit?
http://www.tweakbit.com/land/speedtest-optimizer/01?kw=-ab_io_01vs02_st_us_a&build=uspcspeedupeotnew&exit=2&instructions=1&utm_source=speedtest&utm_medium=cpm&utm_campaign=pcspeedup

[rileywiles23]

Trying to uninstall Symantec endpoint.
Getting error that says can't uninstall bec. the file is missing things and have to restart it.
 How do I do that ?

[pcgeek]

Any chance this is legit?
http://www.tweakbit.com/land/speedtest-optimizer/01?kw=-ab_io_01vs02_st_us_a&build=uspcspeedupeotnew&exit=2&instructions=1&utm_source=speedtest&utm_medium=cpm&utm_campaign=pcspeedup

Idk but if you're looking for a good speed test use http://www.dslreports.com/speedtest

[etech0]

Idk but if you're looking for a good speed test use http://www.dslreports.com/speedtest

It's better than speedtest.net?

I'm not really looking for a good speed test - just looking for more speed. But that helps too.

[pcgeek]

It's better than speedtest.net?

I'm not really looking for a good speed test - just looking for more speed. But that helps too.

Yes it's better. Internet service providers have been known to detect that you're on speedtest.net and give your connection a (temporary) boost so you think you're getting better speeds. They can do the same with dsl reports speed test, but since that one's less popular, there's a smaller chance of them tweaking your speeds

[etech0]

Yes it's better. Internet service providers have been known to detect that you're on speedtest.net and give your connection a (temporary) boost so you think you're getting better speeds. They can do the same with dsl reports speed test, but since that one's less popular, there's a smaller chance of them tweaking your speeds

Wow, that's interesting. Thanks!

So publicizing it would defeat the purpose

[pcgeek]

Wow, that's interesting. Thanks!

So publicizing it would defeat the purpose

 
Shhh

[TorontoGuy]

Yes it's better. Internet service providers have been known to detect that you're on speedtest.net and give your connection a (temporary) boost so you think you're getting better speeds. They can do the same with dsl reports speed test, but since that one's less popular, there's a smaller chance of them tweaking your speeds

Cool. Source?