Author Topic: Computer Troubleshooting/Help Master Thread (Read 991536 times)

pixi · « **Reply #2860 on:** May 22, 2016, 11:33:04 PM »

Quote from: pcgeek on May 22, 2016, 11:15:07 PM

Depends where you got it from. You can run avast full scan and malwarebytes to find out

Just scanned my computer with AVG and malwarebytes and they didn't detect nothing. What should I do?

DanH · « **Reply #2861 on:** May 23, 2016, 06:22:14 AM »

Attempt uninstalling wondershare. make sure no running processes. run attached reg file (if youre windows is 64 bit)

also, if you have firefox, try opening in safe mode

will chrome open in safe mode?

pixi · « **Reply #2862 on:** May 23, 2016, 10:52:51 AM »

Quote from: DanH on May 23, 2016, 06:22:14 AM

Attempt uninstalling wondershare. make sure no running processes. run attached reg file (if youre windows is 64 bit)

also, if you have firefox, try opening in safe mode

will chrome open in safe mode?

I tired to boot into safe mode but the situation got even worse I keep on getting this screen. What does that mean and what do I need to do?

pixi · « **Reply #2863 on:** May 23, 2016, 12:17:28 PM »

Can anyone please help with this issue? I can't access my. Computer.

DanH · « **Reply #2864 on:** May 23, 2016, 01:26:53 PM »

Quote from: pixi on May 23, 2016, 10:52:51 AM

I tired to boot into safe mode but the situation got even worse I keep on getting this screen. What does that mean and what do I need to do?

whoops (i meant firefox safe mode)

try doing system restore

pixi · « **Reply #2865 on:** May 23, 2016, 01:28:09 PM »

Quote from: DanH on May 23, 2016, 01:26:53 PM

whoops (i meant firefox safe mode)

try doing system restore

How do I do a system restore in such situation, Will I loose all my date?

Sowhat · « **Reply #2866 on:** May 23, 2016, 10:31:21 PM »

Not really a tech problem....

I want to lock my kids out of my amazon account. Problem is that after I sign in and then leave and close the browser, upon opening the site in a new browser I am already logged in. How do I change that? Thanks.

avromie7 · « **Reply #2867 on:** May 23, 2016, 10:43:16 PM »

Quote from: Sowhat on May 23, 2016, 10:31:21 PM

Not really a tech problem....

I want to lock my kids out of my amazon account. Problem is that after I sign in and then leave and close the browser, upon opening the site in a new browser I am already logged in. How do I change that? Thanks.

Log out

David R · « **Reply #2868 on:** May 23, 2016, 10:43:39 PM »

Quote from: Sowhat on May 23, 2016, 10:31:21 PM

Not really a tech problem....

I want to lock my kids out of my amazon account. Problem is that after I sign in and then leave and close the browser, upon opening the site in a new browser I am already logged in. How do I change that? Thanks.

Your kids should really have their own login to windows. Set a password for your own windows login and set it to lock the computer when you step away for a certain length of time. You can accomplish this with the screen saver and/or sleep. If you want to lock it immediately without waiting for the idle time to elapse, press Windows-L or the sleep button (if you have one).

Another option is to simply log out of Amazon before you close the browser. Just make sure you have not told the browser to remember your password.

lubaby · « **Reply #2869 on:** May 23, 2016, 10:45:29 PM »

Quote from: Sowhat on May 23, 2016, 10:31:21 PM

Not really a tech problem....

I want to lock my kids out of my amazon account. Problem is that after I sign in and then leave and close the browser, upon opening the site in a new browser I am already logged in. How do I change that? Thanks.

Be creative.

Have multiple users signed in to Chrome, each with their own desktop icon. That way, you can have all your sensitive password stuff in 1 place, and the kids can have their own desktop icon to access the web that doesn't have any of your things. (I have a setup like this to keep work things and personal things separate).

Sowhat · « **Reply #2870 on:** May 24, 2016, 08:30:49 AM »

Thanks for the help. How do I go about setting up individual access to Windows (I think I tried once and it did not work)? And will that prevent them from accessing amazon, for example, if I remain logged in under my user access?

pcgeek · « **Reply #2871 on:** May 24, 2016, 09:31:09 AM »

Quote from: Sowhat on May 24, 2016, 08:30:49 AM

Thanks for the help. How do I go about setting up individual access to Windows (I think I tried once and it did not work)? And will that prevent them from accessing amazon, for example, if I remain logged in under my user access?

Windows add user accounts
Choose your operating system and create standard user account (not administrator)

pixi · « **Reply #2872 on:** May 25, 2016, 05:41:24 PM »

Any idea how to fix this?

pixi · « **Reply #2873 on:** May 25, 2016, 09:22:16 PM »

I can't open any browser or any other programs, the browser simply doesn't begin to open all other programs stops working as soon as I open it. Safe mode doesn't help. Any suggestions?

Thingywingy · « **Reply #2874 on:** May 26, 2016, 01:50:21 AM »

I got a "DNS_PROBE_FINISHED_NO_INTERNET" 2 days ago and followed the instructions I found here of typing the commands below into the dos prompt and then restarting my computer.

ipconfig /release
ipconfig /all
ipconfig /flushdns
ipconfig /renew

netsh int ip set dns
netsh winsock reset

It got the same error tonight, and again was able to solve the problem with the above. Any clue what might be causing this issue?

DanH · « **Reply #2875 on:** May 26, 2016, 03:42:34 AM »

Quote from: Thingywingy on May 26, 2016, 01:50:21 AM

I got a "DNS_PROBE_FINISHED_NO_INTERNET" 2 days ago and followed the instructions I found here of typing the commands below into the dos prompt and then restarting my computer.

ipconfig /release
ipconfig /all
ipconfig /flushdns
ipconfig /renew

netsh int ip set dns
netsh winsock reset

It got the same error tonight, and again was able to solve the problem with the above. Any clue what might be causing this issue?

clean install or an upgrade to w10?
which filters (if any) do you have installed?

SrulyS · « **Reply #2876 on:** May 29, 2016, 06:06:53 PM »

My internet suddenly stopped working on my Windows 10 laptop. I don't have wifi so I always use Ethernet at home. Network Diagnostics says "Ethernet doesn't have a valid IP configuration."

I saw this upthread

Quote from: Thingywingy on December 05, 2015, 08:41:32 PM

Using Windows 10. Out of the blue my internet stopped working. When I click on troubleshoot I get message "wifi doesn't have a valid ip configuration". I tried connecting to a different network to no avail. Interestingly in wifi settings it shows I'm connected to the network...Any suggestions?

and tried this

Quote from: pcgeek on December 05, 2015, 08:44:57 PM

In command prompt, type ipconfig /release and press enter
ipconfig /renew and press enter

but received this message "An error occured while releasing interface Ethernet : An address has not yet been associated with the network endpoint."
I tried skipping to step two but then it said "An error occured while renewing interface Ethernet : The operation was canceled by the user."

What should I try next (I have restarted it many times, I am not in airplane mode)?

pcgeek · « **Reply #2877 on:** May 29, 2016, 06:38:22 PM »

Quote from: SrulyS on May 29, 2016, 06:06:53 PM

My internet suddenly stopped working on my Windows 10 laptop. I don't have wifi so I always use Ethernet at home. Network Diagnostics says "Ethernet doesn't have a valid IP configuration."

I saw this upthread

and tried this

but received this message "An error occured while releasing interface Ethernet : An address has not yet been associated with the network endpoint."
I tried skipping to step two but then it said "An error occured while renewing interface Ethernet : The operation was canceled by the user."

What should I try next (I have restarted it many times, I am not in airplane mode)?

Restart the modem. If it's connected to the router, restart the router

SrulyS · « **Reply #2878 on:** May 29, 2016, 06:43:23 PM »

Quote from: pcgeek on May 29, 2016, 06:38:22 PM

Restart the modem. If it's connected to the router, restart the router

I have done this multiple times. This problem started weeks ago.

I have just been trying all sorts of command prompts I found online including the ones in this link from just above

Quote from: Thingywingy on May 26, 2016, 01:50:21 AM

here
ipconfig /release
ipconfig /all
ipconfig /flushdns
ipconfig /renew

netsh int ip set dns
netsh winsock reset

Nothing seems to work (I am probably doing some of them wrong).

pcgeek · « **Reply #2879 on:** May 29, 2016, 06:51:47 PM »

Quote from: SrulyS on May 29, 2016, 06:43:23 PM

I have done this multiple times. This problem started weeks ago.

I have just been trying all sorts of command prompts I found online including the ones in this link from just above
Nothing seems to work (I am probably doing some of them wrong).

Do ipconfig /all and paste the results here

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Author Topic: Computer Troubleshooting/Help Master Thread (Read 991536 times)