I have an older Windows XP sp3 computer that I use for data entry for my work. all browsers besides fro IE work perfectly fine, and IE works for a random selection of sites. problem is that my data entry program can only run on IE. I get the message below when I t doesn't work and I run the network diagnostic tool.
I've checked the proxy settings, cleared the SSL, checked to insure its accepting TTL and SSL and a few others .. any ideas?
TIA
report:
Last diagnostic run time: 06/07/17 13:39:23 HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
info HTTP: Successfully connected to
www.microsoft.com.
warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
warn HTTPS: Error 12029 connecting to
www.passport.net: A connection with the server could not be established
warn HTTPS: Error 12157 connecting to
www.microsoft.com: An error occurred in the secure channel support
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
error Could not make an HTTPS connection.
error Could not make an FTP connection.
info Redirecting user to support call
DNS Client Diagnostic
DNS - Not a home user scenario
info Using Web Proxy: no
info Resolving name ok for (
www.microsoft.com): yes
No DNS servers
DNS failure
Gateway Diagnostic
Gateway
info The following proxy configuration is being used by IE: Automatically Detect Settings:Enabled Automatic Configuration Script: Proxy Server: Proxy Bypass list:
info Could not get proxy settings via the Automatic Proxy Configuration mechanism
info This computer has the following default gateway entry(ies): 192.168.1.1
info This computer has the following IP address(es): 192.168.1.142
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info TCP port 80 on host 104.107.49.240 was successfully reached
info The Internet host
www.microsoft.com was successfully reached
info The default gateway is OK
IP Layer Diagnostic
Corrupted IP routing table
info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries
action The ARP cache has been flushed
IP Configuration Diagnostic
Invalid IP address
info Valid IP address detected: 192.168.1.142
Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
Wireless - First time setup
Wireless - Radio off
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR
WinSock Diagnostic
WinSock status
info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.
info Provider entry RSVP UDP Service Provider passed the loopback communication test.
info Provider entry RSVP TCP Service Provider passed the loopback communication test.
info Provider entry MSAFD Tcpip [TCP/IPv6] passed the loopback communication test.
info Provider entry MSAFD Tcpip [UDP/IPv6] passed the loopback communication test.
info Connectivity is valid for all Winsock service providers.
Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection, Device=Intel(R) 82566DM-2 Gigabit Network Connection, MediaType=LAN, SubMediaType=LAN
info Ethernet connection selected
Network adapter status
info Network connection status: Connected
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
info HTTP: Successfully connected to
www.microsoft.com.
warn HTTPS: Error 12157 connecting to
www.microsoft.com: An error occurred in the secure channel support
warn HTTPS: Error 12029 connecting to
www.passport.net: A connection with the server could not be established
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
error Could not make an HTTPS connection.
error Could not make an FTP connection.