Topic Wiki

I figured that even this thread can have a wiki.
If your computer or phone is giving you issues:

• Please read this before posting: 4 Reasons Why IT People Ignore Your Requests for Help
• Restart the computer. Hopefully this will take care of any issues
• If your problem has not yet been solved, try to Google it. There may be a very simple solution
• On a Windows computer, a system restore may do the trick.
(This is a work in progress, please feel free to add whatever you may feel is helpful)


Please post whether or not the problem was fixed

Apple iPhone Master Thread
« Last edited by Thingywingy on May 07, 2019, 08:00:02 PM »

Author Topic: Computer Troubleshooting/Help Master Thread  (Read 977141 times)

Offline myi

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4220 on: July 03, 2017, 10:41:11 PM »
Most people most probably won't even know how to use it.
There is very clear instructions in the post where the program is, not saying it's easy but one who has some basic computer knowledge should be Able to follow step by step instructions.
 
Quote
Need your LG Exalt fixed? Cracked in half? Water damage? Or parts to repair yourself. 347.201.2501

Offline Baruch

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4221 on: July 04, 2017, 11:23:35 PM »
I can't access google.com on my laptop. It doesn't work on all browsers. Gmail works.

This is the error I get:

This site can’t be reached

www.google.com’s server DNS address could not be found.
Try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN

Offline lubaby

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4222 on: July 04, 2017, 11:44:08 PM »
I can't access google.com on my laptop. It doesn't work on all browsers. Gmail works.

This is the error I get:

This site can’t be reached

www.google.com’s server DNS address could not be found.
Try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN
For Chrome, try going to
Code: [Select]
chrome://flags/ and click "Reset all to default" in top right corner.

Offline Baruch

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4223 on: July 05, 2017, 12:21:33 AM »
For Chrome, try going to
Code: [Select]
chrome://flags/ and click "Reset all to default" in top right corner.
Didn't work.
I restarted my laptop and unplugged my router for a minute, and I was able to reach google for a few minutes, but it broke again.

Any other fixes?

Thanks!

Offline myi

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4224 on: July 05, 2017, 12:25:03 AM »
Didn't work.
I restarted my laptop and unplugged my router for a minute, and I was able to reach google for a few minutes, but it broke again.

Any other fixes?

Thanks!
your connected through wifi? Or a cable to your laptop?
 
Quote
Need your LG Exalt fixed? Cracked in half? Water damage? Or parts to repair yourself. 347.201.2501

Offline Baruch

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4225 on: July 05, 2017, 12:37:34 AM »
your connected through wifi? Or a cable to your laptop?
wifi

Offline myi

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4226 on: July 05, 2017, 01:33:56 AM »
wifi
Did you try forgetting the network and reconnecting? 
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Need your LG Exalt fixed? Cracked in half? Water damage? Or parts to repair yourself. 347.201.2501

Offline Baruch

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4227 on: July 05, 2017, 03:20:48 PM »
If I disconnect from the wifi and reconnect, then google works for a minute, but then stops.

Do you mean, I should forget the network, and reconnect and type in my password again?

Offline aygart

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4228 on: July 05, 2017, 06:37:41 PM »
Outlook's search funtion suddenly stopped working for me and my co-workers. Rebuilding the index helped for one of two outlook accounts. Any ideas?

BTW I was told by someone in a major utility/energy corporation that everyone there was experiencing this there too.
Feelings don't care about your facts

Online avromie7

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4229 on: July 05, 2017, 06:59:17 PM »
Outlook's search funtion suddenly stopped working for me and my co-workers. Rebuilding the index helped for one of two outlook accounts. Any ideas?

BTW I was told by someone in a major utility/energy corporation that everyone there was experiencing this there too.
It was a bad windows update, updating windows and office
I wonder what people who type "u" instead of "you" do with all their free time.

Offline aygart

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4230 on: July 05, 2017, 07:21:08 PM »
It was a bad windows update, updating windows and office
That was my suspicion. Any way to roll it back until they fix it?
Feelings don't care about your facts

Offline Yisroel Tech

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4231 on: July 05, 2017, 07:26:11 PM »
That was my suspicion. Any way to roll it back until they fix it?
I think that it is already fixed. Have you checked Windows and Office for updates now?

Offline aygart

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4232 on: July 05, 2017, 07:37:45 PM »
I think that it is already fixed. Have you checked Windows and Office for updates now?
Yes. Are you referring to the issue I see online with office 2016 from a couple of months ago? I am using office 13 and it just started
Feelings don't care about your facts

Offline Yisroel Tech

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4233 on: July 05, 2017, 08:07:19 PM »
Yes. Are you referring to the issue I see online with office 2016 from a couple of months ago? I am using office 13 and it just started
No, this is a new update from June.

This is the fix update for Windows 7 https://support.microsoft.com/en-us/help/4022168/windows-7-sp1-windows-server-2008-r2-sp1-update-kb4022168

In issue #5 here you will find links for all OSs https://support.office.com/en-us/article/Outlook-known-issues-in-the-June-2017-security-updates-3f6dbffd-8505-492d-b19f-b3b89369ed9b?ui=en-US&rs=en-US&ad=US

Online etech0

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4234 on: July 05, 2017, 09:40:55 PM »
Outlook's search funtion suddenly stopped working for me and my co-workers. Rebuilding the index helped for one of two outlook accounts. Any ideas?

BTW I was told by someone in a major utility/energy corporation that everyone there was experiencing this there too.
I just had this on two computers. Here's what fixed it:
go to indexing options in outlook. (I don't remember exactly how to get there, I can check it up tomorrow)
uncheck Microsoft Outlook
close outlook
reopen outlook
to back to indexing options, and check off outlook
wait for the index to rebuild
Workflowy. You won't know what you're missing until you try it.

Offline Baruch

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4235 on: July 05, 2017, 09:42:18 PM »
I can't access google.com on my laptop. It doesn't work on all browsers. Gmail works.

This is the error I get:

This site can’t be reached

www.google.com’s server DNS address could not be found.
Try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN

Figured it out, I recently downloaded malwarebytes. I uninstalled it, and the problem is fixed!

Offline aygart

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4236 on: July 05, 2017, 09:43:37 PM »
I just had this on two computers. Here's what fixed it:
go to indexing options in outlook. (I don't remember exactly how to get there, I can check it up tomorrow)
uncheck Microsoft Outlook
close outlook
reopen outlook
to back to indexing options, and check off outlook
wait for the index to rebuild
done but did not help. I manually installed the update through the link above and hopefully it will help
Feelings don't care about your facts

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4237 on: July 05, 2017, 09:45:12 PM »
good luck!
Workflowy. You won't know what you're missing until you try it.

Offline aygart

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4238 on: July 05, 2017, 10:40:58 PM »
No, this is a new update from June.

This is the fix update for Windows 7 https://support.microsoft.com/en-us/help/4022168/windows-7-sp1-windows-server-2008-r2-sp1-update-kb4022168

In issue #5 here you will find links for all OSs https://support.office.com/en-us/article/Outlook-known-issues-in-the-June-2017-security-updates-3f6dbffd-8505-492d-b19f-b3b89369ed9b?ui=en-US&rs=en-US&ad=US

This appears to have fixed the issue. It is now indexing that account. Thanks!



At least I have all of my emails forwarding to a gmail account and I was able to search there.
Feelings don't care about your facts

Offline Live N Learn

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Re: Computer Troubleshooting/Help Master Thread
« Reply #4239 on: July 06, 2017, 04:32:55 AM »
I tried and it didn't work. I was told by a guy in the computer business, that this won't work, and the only option is an external HDD/SSD, but I can't understand why.

BUMP

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