Maybe someone here has an idea.
I've got a laptop that won't turn on.
At one point I got a warning screen that said
- Alert! TPM device not detected
- Warning! Battery critically low
- Time of day not set please run setup program
- Invalid configuration information- please run setup program.
I hit diagnostics but it died right after.
Tried disconnecting the main battery and button battery and using either the barrel plug or the USB c. No dice. Reconnecting the batteries, no change.
When hitting the power button the key board backlight does come on.
I tried hooking it up to an external monitor, the monitor doesn't detect it.
Currently the power indicator sometimes shows normally, sometimes flashes orange.
Any ideas? I've ruled out the issue being with the display, if the motherboard died it shouldn't have turned on that one time, and the backlight shouldn't come on. The temperature and fan seems fine.
Posting here as a last resort before bringing to a dell repair shop.
Edit: forgot to mention, laptop was recently updated to windows 11