Computer Troubleshooting/Help Master Thread

[notanonymous]

Nope, drivers and updates are up to date

For the next troubleshooting step, I would disable wireless security (temporary) and try it for an hour or two to see if it goes down within that time period.

[Ergel]

For the next troubleshooting step, I would disable wireless security (temporary) and try it for an hour or two to see if it goes down within that time period.

I already tried that. Went off in 5 minutes

[Name Changed]

My laptop takes a solid twenty minutes to turn on... what can the reason be? Other than that it is very quick.

Wow. Why don't you just factory restore it. I would think its a handful of things that are causing it to boot so slow, even if you figure out a few, there may still be other factors that are causing it.

[EP123]

How do I stop viruses from coming when I go to free video sites?

[DanH]

How do I stop viruses from coming when I go to free video sites?

What antivirus do you have?
Which browser are you using?
Do you have Adblock extension?

The safest way would be using an extension called NoScript, but its a bit advanced.

[notanonymous]

Wow. Why don't you just factory restore it. I would think its a handful of things that are causing it to boot so slow, even if you figure out a few, there may still be other factors that are causing it.

Obviously the most guaranteed solution (assuming no hardware issues), but not always practical.

[DanH]

Obviously the most guaranteed solution (assuming no hardware issues), but not always practical.

Agreed.
Autoruns will definitely give a nice hint as to why its going so slow.
I would also suggest running CCleaner, then doing a chkdsk.  But one thing at a time.

[EP123]

What antivirus do you have?
Which browser are you using?
Do you have Adblock extension?

The safest way would be using an extension called NoScript, but its a bit advanced.

I will try adblock. I am using chrome incognito

[DanH]

I will try adblock. I am using chrome incognito

Yes, make sure to install Adblock, and make sure it is enabled to work even in Incognito mode.

You should stay away from those sites though - they're full of garbage.
Try http://popcorn.cdnjd.com/releases/Popcorn-Time-0.2.8-Win.exe

[EP123]

Yes, make sure to install Adblock, and make sure it is enabled to work even in Incognito mode.

You should stay away from those sites though - they're full of garbage.
Try http://popcorn.cdnjd.com/releases/Popcorn-Time-0.2.8-Win.exe

What is that software? Are you sure it is virus free?

[DanH]

What is that software? Are you sure it is virus free?

Yes.
https://github.com/popcorn-team/popcorn-app

[EP123]

It seeds, so it means letters from comcast.

[elikay]

1) Download Autoruns - http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
2) Save the results and post it here

Will do

You mean old?

Either way, after it boots up does it run normally?

No, it is fairly stable and quick (besides a quirk here and there).

Wow. Why don't you just factory restore it. I would think its a handful of things that are causing it to boot so slow, even if you figure out a few, there may still be other factors that are causing it.

Oh so much that I don't want to have to set up again. (Drivers, Programs, etc..)

Agreed.
Autoruns will definitely give a nice hint as to why its going so slow.
I would also suggest running CCleaner, then doing a chkdsk.  But one thing at a time.

I run CCleaner every so often.

[elikay]

Here you go: http://pastebin.com/nCAHCdy5

[DanH]

Here you go: http://pastebin.com/nCAHCdy5

Seems to be cut off.
Maybe save it as a *.arn and attach it?

[elikay]

https://drive.google.com/file/d/0B25cUqNlaHMycWR4dkpRekZEYk0/edit?usp=sharing

[nyminute]

How do I stop viruses from coming when I go to free video sites?

After watching videos clean your pc with this program. Its fantastic wont harm pc
Runs in background it will alert you of a problem before it happens
I use it all the time. Start with free version. You like it that much worth the few bucks

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

[elikay]

I couldn't attach the file as it was too big so I posted the GD link

[DanH]

After watching videos clean your pc with this program. Its fantastic wont harm pc
Runs in background it will alert you of a problem before it happens
I use it all the time. Start with free version. You like it that much worth the few bucks

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

STAY AWAY FROM CNET!!

Download it here:
http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/

[chff]

Don't know how to explain it, but how can I block Certain programs from using the internet when connected to a certain WiFi? As I don't want when I connect my laptop to my phone window should start updating itself, bedsit it's slows down my network speed plus it uses my limited data