Comp#1: Ok. I'll install an anti-virus program, then do a restore if need be. Restore still works on XP?
Comp#2: Is there any reason to believe that Realtek and Ralink will not return if I uninstall them? Do I need to back them up first? This one is Windows 8
Comp#1: I put in Kaspersky disc, but couldn't run program because it gives the same message as any other program I try to run....""missing the ----.exe file" I then rebooted the computer with the disc in and it started "Kaspersky rescue."
ERROR: Unable to locate IOAPIC for GSI --
Loading Module: Scanning for pata_------...pata---...loaded.
Scanning for pata__netcell...(stuck here for 30 minutes now)
Comp#2: I uninstalled Realtek and Ralink, restarted computer, and now instead of showing the two icons it shows two yellow exclamations. Pushing reinstall for each gave me: 'Windows encountered a problem installing the driver software for your device." Choosing to search for and download the drivers from the web gave me: Windows found driver software for your device but encountered an error while attempting to install it. The data is invalid."
Should I try to download it from HP?Also for comp2....Click start, type 'cmd' (no quotes), then enter. At command prompt, type 'ipconfing' (no quotes) then enter. Take a screenshot (make sure you get the full command prompt window), and post it here.
RESULT: " 'ipconfing' is not recognized as an internal or external command, operable program or batch file." [This is Windows 8]