you are not going to lose your Avios. With airline co-branded credit cards, every month when your statement closes those Avios go directly into your frequent flyer account. This is true regardless of whether it’s a British Airways card, a Delta SkyMiles Gold Amex or a Citi Platinum Select American AAdvantage Visa, and your miles will be safe once deposited into your account. I think credit card representatives often say what they think is right, even if it’s not the right answer. The reps don’t want you to cancel the card and want to keep your business with the company so sometimes they’ll tell you something in hopes that it will keep you around, even if it may be wrong. I don’t think it’s intentional, I just think they are not completely educated on the specifics of each and every credit card they offer.However, one thing to keep in mind is that the credit company can pull back your miles if you engage in fraudulent activity, but for the most part that is not going to happen. As a rule of thumb, I would recommend keeping a credit card open for at least 6 months after you apply. If you get a sign-up bonus and then cancel the card the next day after having it for two weeks the credit card company can say, “You had no intention of keeping this card and we are taking the bonus back.” Always try to keep a good relationship with the credit card company since it will affect your likeliness to get approved for cards with them in the future.
When will people ever stop believing CSRs already?
I would like to move over the credit line before I cancel. Anyone have success with that?
Yes, you can SM chase for that, You can call too
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No, Request CL be moved, and that you wish to cancel the card, it might be enough otherwise they will SM you to call