Author Topic: AMEX 'Purchase' Protection: Did They Make You Return The Item?  (Read 2900 times)

Offline meshugener

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Feb 2012
  • Posts: 6959
  • Total likes: 62
  • DansDeals.com Hat Tips 4
  • Gender: Female
    • View Profile
  • Location: DDF
  • Programs: Amex Platinum, Chase Freedom 10X10 Exclusives, Avis Presidents Club, National Executive, Hertz 5 Star, Hilton Gold, Accor Platinum, Hyatt Platinum, Marriott Silver, SPG Gold, Club Carlson Gold
Item of ~$60 was refunded 36 hours after filling a claim.
No questions asked.
No documents asked.
And beat of all:
No items asked....

Note: this was a Platinum card.
Love me or hate me. I still love you.

Offline glasses dude

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Jul 2012
  • Posts: 304
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: nj soon to be back in monsey BE"H

Offline DP7

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2012
  • Posts: 1825
  • Total likes: 4
  • DansDeals.com Hat Tips 13
    • View Profile
  • Location: New York

Offline izzchuck

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jul 2012
  • Posts: 135
  • Total likes: 6
  • DansDeals.com Hat Tips 0
    • View Profile
Re: AMEX 'Purchase' Protection: Did They Make You Return The Item?
« Reply #3 on: May 28, 2013, 10:56:43 AM »
Item was 64$.  No questions. No need to return it. Within 36 hours got my money back. Blue cash preferred.

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 68893
  • Total likes: 17267
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Re: AMEX 'Purchase' Protection: Did They Make You Return The Item?
« Reply #4 on: May 28, 2013, 10:57:27 AM »
Item of ~$60 was refunded 36 hours after filling a claim.
No questions asked.
No documents asked.
And beat of all:
No items asked....

Note: this was a Platinum card.
What was your claim for?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline meshugener

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Feb 2012
  • Posts: 6959
  • Total likes: 62
  • DansDeals.com Hat Tips 4
  • Gender: Female
    • View Profile
  • Location: DDF
  • Programs: Amex Platinum, Chase Freedom 10X10 Exclusives, Avis Presidents Club, National Executive, Hertz 5 Star, Hilton Gold, Accor Platinum, Hyatt Platinum, Marriott Silver, SPG Gold, Club Carlson Gold
Re: AMEX 'Purchase' Protection: Did They Make You Return The Item?
« Reply #5 on: May 28, 2013, 08:39:07 PM »
Battery was damaged.
Love me or hate me. I still love you.

Offline Moshe123

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Sep 2012
  • Posts: 6228
  • Total likes: 916
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Spring Valley
  • Programs: Lost
Re: AMEX 'Purchase' Protection: Did They Make You Return The Item?
« Reply #6 on: May 28, 2013, 09:02:40 PM »
60+ by me. PRG, no request for item or anything.

Offline glasses dude

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Jul 2012
  • Posts: 304
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: nj soon to be back in monsey BE"H
Re: AMEX 'Purchase' Protection: Did They Make You Return The Item?
« Reply #7 on: May 29, 2013, 09:11:42 AM »
'Purchase' not 'Return'.
@DP7 @ meshugener sorry your right not the same thread read to fast

Offline raphy781

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Feb 2013
  • Posts: 1527
  • Total likes: 4
  • DansDeals.com Hat Tips 3
    • View Profile
Re: AMEX 'Purchase' Protection: Did They Make You Return The Item?
« Reply #8 on: May 29, 2013, 10:05:53 AM »
I bought the S3 on my spg card. I dropped it and the screen shattered (91 days after I bought it but only 70 days after I used my spg card to pay the Sprint bill that included my phone). Within 3 days they credited me the full $230 even though it was only gonna cost me$180 for the screen replacement.

Offline Moshe123

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Sep 2012
  • Posts: 6228
  • Total likes: 916
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Spring Valley
  • Programs: Lost
Re: AMEX 'Purchase' Protection: Did They Make You Return The Item?
« Reply #9 on: May 29, 2013, 10:28:59 AM »
I bought the S3 on my spg card. I dropped it and the screen shattered (91 days after I bought it but only 70 days after I used my spg card to pay the Sprint bill that included my phone). Within 3 days they credited me the full $230 even though it was only gonna cost me$180 for the screen replacement.

Lucky you!
Amex is the one to use when buying expensive things

Offline glasses dude

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Jul 2012
  • Posts: 304
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: nj soon to be back in monsey BE"H
Re: AMEX 'Purchase' Protection: Did They Make You Return The Item?
« Reply #10 on: May 29, 2013, 10:49:47 AM »
Does it help even if you buy from eBay or used or is it only new from like a real store

Offline David R

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Mar 2012
  • Posts: 1894
  • Total likes: 49
  • DansDeals.com Hat Tips 5
    • View Profile
  • Location: Brooklyn, NY
Re: AMEX 'Purchase' Protection: Did They Make You Return The Item?
« Reply #11 on: December 30, 2020, 02:14:01 AM »
Cell phone that I bought for just under $60 slipped and crashed to the floor, shattering the screen. Purchase was refunded within 24 hours of the device breaking. I was not asked to return it.

Offline Yo ssi

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Aug 2019
  • Posts: 6802
  • Total likes: 2639
  • DansDeals.com Hat Tips 60
  • Gender: Male
    • View Profile
Re: AMEX 'Purchase' Protection: Did They Make You Return The Item?
« Reply #12 on: December 30, 2020, 02:34:12 AM »
Cell phone that I bought for just under $60 slipped and crashed to the floor, shattering the screen. Purchase was refunded within 24 hours of the device breaking. I was not asked to return it.
Does the protection work for a phone bought at full price which then got refunded partially from a trade in?
_    ,
' )  /
 /  / __   _   _   o
(__/_(_)  /_)_/_)_<_
 //
(/