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Author Topic: Purchase Protection Repair Estimate  (Read 1252 times)

Offline meh

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Purchase Protection Repair Estimate
« on: January 17, 2014, 07:50:05 AM »
Recently it seems that Amex is starting to require a repair estimate for every Purchase protection claim. On items like computers and tablets it is easy to find someone that will be able to do an estimate. However for other items I am having some difficulty finding from a verifiable repair facility. The most recent example I have encountered was for an electronic cigarette. I do not know anyone that offers repairs on this item. Does anyone have experience in this? Thanks in advance
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Offline ShlockDoc

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Re: Purchase Protection Repair Estimate
« Reply #1 on: January 17, 2014, 08:50:28 AM »
Quote from: meh on January 17, 2014, 07:50:05 AM
Recently it seems that Amex is starting to require a repair estimate for every Purchase protection claim. On items like computers and tablets it is easy to find someone that will be able to do an estimate. However for other items I am having some difficulty finding from a verifiable repair facility. The most recent example I have encountered was for an electronic cigarette. I do not know anyone that offers repairs on this item. Does anyone have experience in this? Thanks in advance

Have you put in a lot of claims?  I've never had them ask me for an estimate. They've always refunded with no questions asked...
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Offline yoss6400

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Re: Purchase Protection Repair Estimate
« Reply #2 on: January 17, 2014, 11:36:40 AM »
Quote from: ShlockDoc on January 17, 2014, 08:50:28 AM
Have you put in a lot of claims?  I've never had them ask me for an estimate. They've always refunded with no questions asked...
Have you put in a lot of claims?

looks like it from his words
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Offline meh

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Re: Purchase Protection Repair Estimate
« Reply #3 on: January 17, 2014, 01:38:05 PM »
Quote from: ShlockDoc on January 17, 2014, 08:50:28 AM
Have you put in a lot of claims?  I've never had them ask me for an estimate. They've always refunded with no questions asked...

Well over the years they add up, but I don't file them so often. I never used to get requests like this either until a claim filed a few weeks ago.
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