amex dispute question

[myb821]

After the whole fiasco with living Social and AJ Madison I disputed with amex 62.50 of the charge from living Social. Today I got this SM. Is this normal operating procedure?

Dear myb821
 
Thank you for contacting us about the charge(s) on your account from LIVINGSOCIAL. In order for us to continue the investigation on your behalf, we would like you to provide us with:
 
a signed, detailed letter describing the events surrounding your claim, including the exact amount of credit you are requesting.
 
Please send us the information by uploading your documents atamericanexpress.com/documentcenter. If you prefer, you may fax the above information, including your Dispute Reference Number noted below to 623-444-3000. You may also mail the requested information to the following address:
 
 
AMERICAN EXPRESS CREDIT CARD ACCOUNT
 
 
CUSTOMER SERVICE DEPARTMENT
 
 
PO BOX 981532
 
 
EL PASO, TX 79998-1532
 
 
We will need this information by 07/08/2013. If we don't receive it by this date, we will not be able to continue our investigation, and the amount under review will be reapplied to your account.
 
Please click here to view our Frequently Asked Questions.
 
Thank you for the opportunity to assist you in this matter. We look forward to hearing from you so we may complete our investigation.

[Emkay]

After the whole fiasco with living Social and AJ Madison I disputed with amex 62.50 of the charge from living Social. Today I got this SM. Is this normal operating procedure?

dunno if standard but i have gotten that more than once and have yet to lose a dispute.

[myb821]

dunno if standard but i have gotten that more than once and have yet to lose a dispute.

Thanks

[mochada]

After the whole fiasco with living Social and AJ Madison I disputed with amex 62.50 of the charge from living Social. Today I got this SM. Is this normal operating procedure?

Got a similar message and I was credited within 48 hours of submitting my docs.

[meshugener]

After the whole fiasco with living Social and AJ Madison I disputed with amex 62.50 of the charge from living Social. Today I got this SM. Is this normal operating procedure?

Had this a few weeks ago.
Still not resolved 

[myb821]

Had this a few weeks ago.
Still not resolved 

what was the dispute

[meshugener]

what was the dispute

Not AJ 

[meshugener]

Does anyone know if I'll be able to dispute a charge after the card was already closed?

[Crazy tools]

Is there a specific amount you can dispute without them opening an investigation?
I've once disputed $15 and was instantly credited and the dispute was closed, they didn't even bother looking into it.
I just have some small charges that I specifically don't want to call the company about and would rather dispute. It's a $26 x2

Any past experience here?

[Super Speed]

Is there a specific amount you can dispute without them opening an investigation?
I've once disputed $15 and was instantly credited and the dispute was closed, they didn't even bother looking into it.
I just have some small charges that I specifically don't want to call the company about and would rather dispute. It's a $26 x2

Any part experience here?

I've done disputes in the range of $25 that were also closed immediately.

[sammy n]

I've done disputes in the range of $25 that were also closed immediately.

+1 Have done the same.

[incendia]

Is there a specific amount you can dispute without them opening an investigation?
I've once disputed $15 and was instantly credited and the dispute was closed, they didn't even bother looking into it.
I just have some small charges that I specifically don't want to call the company about and would rather dispute. It's a $26 x2

Any past experience here?

You not wanting to call the company is not a reason to dispute a charge

[Crazy tools]

You not wanting to call the company is not a reason to dispute a charge

huh?
they over charged me, and don't deserve the money. What's the difference if I contact them or dispute??

[Super Speed]

huh?
they over charged me, and don't deserve the money. What's the difference if I contact them or dispute??

They get bad ratings but as you said they overcharged you so you have the right to dispute and not have to hassle with the company.

[Crazy tools]

They get bad ratings but as you said they overcharged you so you have the right to dispute and not have to hassle with the company.

That's what I'm thinking