Author Topic: Direct Link for Amex Chat  (Read 29212 times)

Offline Homeandl

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Re: Direct Link for Amex Chat
« Reply #15 on: August 19, 2013, 10:40:21 PM »
So there is no direct link from AMEX? weird, since they told today that as of August 30, the option to Email them will no longer be offered.

The link above just ends before even starting

Offline KidOOO

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Re: Direct Link for Amex Chat
« Reply #16 on: August 25, 2013, 03:44:11 AM »
well now the chat does not work, and i sm seems do be down as well, sent a message 4 days ago no response yet

Offline APoshiterYid

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Re: Direct Link for Amex Chat
« Reply #17 on: August 25, 2013, 08:10:22 PM »
Is chat only an option during regular business hours or something? I tried a few times at night and weekend and no dice...
If you have my email PLEASE don't PM me :)

Offline APoshiterYid

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Re: Direct Link for Amex Chat
« Reply #18 on: September 12, 2013, 04:51:08 PM »
https://sales.liveperson.net/hc/46734947/?cmd=file&file=chatFrame&site=46734947

This can be accessed from anywhere no need to be logged in to your account, more convenient than SM in my opinion
Is this dead? Never seems to be any reps available...
If you have my email PLEASE don't PM me :)

Offline Jkhein

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Re: Direct Link for Amex Chat
« Reply #19 on: September 12, 2013, 05:58:46 PM »
Is this dead? Never seems to be any reps available...
just go to where you would create an sm, the live chat will pop ip, and a rep will be there instantly

Offline netzih

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Re: Direct Link for Amex Chat
« Reply #20 on: September 12, 2013, 07:18:40 PM »
just go to where you would create an sm, the live chat will pop ip, and a rep will be there instantly
tried today didn't see the popup.

Offline aj26

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Re: Direct Link for Amex Chat
« Reply #21 on: October 03, 2013, 07:18:21 PM »
how do you start a chat?
It doesn't seem to work anymore

Offline Smart

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Re: Direct Link for Amex Chat
« Reply #22 on: October 03, 2013, 10:20:18 PM »
When you go to the SM page it will usually pop up a chat window after a a minute or 2.

I used them today successfully.
If everyone is thinking alike, someone isn't thinking...

Offline lbvtch

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Re: Direct Link for Amex Chat
« Reply #23 on: October 16, 2013, 09:18:22 AM »
i have been trying the past few days. its very random. a few days ago it popped up right away

Offline APoshiterYid

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Re: Direct Link for Amex Chat
« Reply #24 on: October 16, 2013, 09:19:29 AM »
i have been trying the past few days. its very random. a few days ago it popped up right away
It seems to me that it's always right there during reg business hours.
If you have my email PLEASE don't PM me :)

Offline lbvtch

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Re: Direct Link for Amex Chat
« Reply #25 on: October 16, 2013, 09:50:19 AM »
It seems to me that it's always right there during reg business hours.
im trying to chat right now. nothing!!

Offline Dan

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Re: Direct Link for Amex Chat
« Reply #26 on: October 16, 2013, 10:13:06 AM »
Try another browser.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline frumeyid

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Re: Direct Link for Amex Chat
« Reply #27 on: October 16, 2013, 10:43:23 AM »
I think I figured out a system. First of all, I do not believe the link in this chat will ever work (never did for me and I tried tens of times). If other people had other experiences then I guess I am incorrect. However, a trick to get a chat whenever you need one (even nights and weekends) is to click the mail icon then click ask a question. A box should pop up asking if you want to chat. If not, keep clicking back and forth between the icons and something should pop up within a minute or two.

Offline lbvtch

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Re: Direct Link for Amex Chat
« Reply #28 on: October 16, 2013, 10:48:38 AM »
i tried another browser. still nothing.

Offline lbvtch

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Re: Direct Link for Amex Chat
« Reply #29 on: October 16, 2013, 10:49:23 AM »
I think I figured out a system. First of all, I do not believe the link in this chat will ever work (never did for me and I tried tens of times). If other people had other experiences then I guess I am incorrect. However, a trick to get a chat whenever you need one (even nights and weekends) is to click the mail icon then click ask a question. A box should pop up asking if you want to chat. If not, keep clicking back and forth between the icons and something should pop up within a minute or two.
maybe if you answer "NO" to one of the Frequently Asked Questions it will help :)