Author Topic: Direct Link for Amex Chat  (Read 29209 times)

Offline Moshe123

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2012
  • Posts: 4890
  • Total likes: 154
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Spring Valley
  • Programs: Lost
Re: Direct Link for Amex Chat
« Reply #45 on: December 12, 2013, 09:00:51 AM »
Easiest way is to go to the secure message center and answer no (that they don't hep you) on several answers and it will appear. Always has for me.

Offline Miracle

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2012
  • Posts: 2320
  • Total likes: 2
  • DansDeals.com Hat Tips 5
    • View Profile
  • Location: Israel
Re: Direct Link for Amex Chat
« Reply #46 on: December 12, 2013, 02:10:56 PM »
Easiest way is to go to the secure message center and answer no (that they don't hep you) on several answers and it will appear. Always has for me.
doesn't always Work. Not for me at least.

Offline Shmulyg

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2012
  • Posts: 2485
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Kan Tzivah
Re: Direct Link for Amex Chat
« Reply #47 on: December 12, 2013, 06:29:52 PM »
doesn't always Work. Not for me at least.
Did you try the billpay method? Always works for me.

Offline zale

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2011
  • Posts: 1374
  • Total likes: 292
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: Brooklyn, NY
Re: Direct Link for Amex Chat
« Reply #48 on: December 12, 2013, 07:08:27 PM »
I personally have found that chat doesn't work often on Chrome.

In Firefox, on the top right of the bill pay page, it usually shows up within 1 minute.

Offline Baruch

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2013
  • Posts: 2585
  • Total likes: 147
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Direct Link for Amex Chat
« Reply #49 on: December 12, 2013, 07:39:49 PM »
lately theyre not expediting points with chat

Offline A3

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Nov 2009
  • Posts: 3338
  • Total likes: 47
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Direct Link for Amex Chat
« Reply #50 on: January 17, 2014, 02:26:41 PM »
Did you try the billpay method? Always works for me.


Thank you.

The bill pay method just worked for me twice in Chrome.
I didn't time it, but it did pop up after about a minute or so.

Offline A European

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2012
  • Posts: 1597
  • Total likes: 3
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: Germany
Re: Direct Link for Amex Chat
« Reply #51 on: January 28, 2014, 01:31:26 PM »

Thank you.

The bill pay method just worked for me in Chrome.

+1


Offline Baruch

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2013
  • Posts: 2585
  • Total likes: 147
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Direct Link for Amex Chat
« Reply #52 on: January 28, 2014, 02:05:48 PM »
Don't see the sm option anymore.

Offline A European

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2012
  • Posts: 1597
  • Total likes: 3
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: Germany
Re: Direct Link for Amex Chat
« Reply #53 on: January 28, 2014, 02:26:14 PM »
Don't see the sm option anymore.
In order to better serve you, we now offer Live Chat with a Customer Care Professional as an alternative to Email. If you send us an email between now and August 30, it may take up to 72 hours for you to receive a reply. After August 30, the option to Email Us will no longer be offered.

Offline Baruch

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2013
  • Posts: 2585
  • Total likes: 147
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Direct Link for Amex Chat
« Reply #54 on: January 28, 2014, 02:27:08 PM »

Offline Miracle

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2012
  • Posts: 2320
  • Total likes: 2
  • DansDeals.com Hat Tips 5
    • View Profile
  • Location: Israel
Re: Direct Link for Amex Chat
« Reply #55 on: January 28, 2014, 02:51:00 PM »

Offline Yeki89

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2011
  • Posts: 3858
  • Total likes: 14
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Direct Link for Amex Chat
« Reply #56 on: January 28, 2014, 03:32:45 PM »
But it was there till yesterday
I lost my pop up days ago.

Offline Miracle

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2012
  • Posts: 2320
  • Total likes: 2
  • DansDeals.com Hat Tips 5
    • View Profile
  • Location: Israel
Re: Direct Link for Amex Chat
« Reply #57 on: January 28, 2014, 11:32:05 PM »
I lost my pop up days ago.
Try the monthly emails you get from Amex. There's a link there for chatting... Similar to the one I posted above.

Offline mow

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Aug 2010
  • Posts: 514
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Direct Link for Amex Chat
« Reply #58 on: January 29, 2014, 11:04:17 PM »
New feature allowing u to leave message and they will get back to u

Offline Baruch

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2013
  • Posts: 2585
  • Total likes: 147
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Direct Link for Amex Chat
« Reply #59 on: January 30, 2014, 12:16:21 AM »
New feature allowing u to leave message and they will get back to u
that was the old feature called SM? No?