Author Topic: Direct Link for Amex Chat  (Read 38802 times)

Offline KidOOO

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Direct Link for Amex Chat
« on: June 19, 2013, 01:04:10 PM »
https://sales.liveperson.net/hc/46734947/?cmd=file&file=chatFrame&site=46734947

This can be accessed from anywhere no need to be logged in to your account, more convenient than SM in my opinion

Offline Saver2000

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Re: Direct Link for Amex Chat
« Reply #1 on: June 26, 2013, 06:00:54 PM »
Came in handy today.
Thanx.

Offline Centro

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Re: Direct Link for Amex Chat
« Reply #2 on: June 26, 2013, 06:40:38 PM »
https://sales.liveperson.net/hc/46734947/?cmd=file&file=chatFrame&site=46734947

This can be accessed from anywhere no need to be logged in to your account, more convenient than SM in my opinion
This link should be added here http://forums.dansdeals.com/index.php?topic=8028.0
( to post #1 or #2 )

Offline Shreknit

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Re: Direct Link for Amex Chat
« Reply #3 on: June 28, 2013, 12:46:43 PM »
https://sales.liveperson.net/hc/46734947/?cmd=file&file=chatFrame&site=46734947

This can be accessed from anywhere no need to be logged in to your account, more convenient than SM in my opinion

Not working for some reason.

Offline DP7

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Re: Direct Link for Amex Chat
« Reply #4 on: June 28, 2013, 01:02:11 PM »
Not working for some reason.

Working for me.

Offline Palm5

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Re: Direct Link for Amex Chat
« Reply #5 on: June 28, 2013, 01:05:28 PM »
I would never use this. The only way for them to access your account
This way is to ask for your social or cc number. The link address doesn't start off
with an Amex link. I would stay away.

Offline sillypainter

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Re: Direct Link for Amex Chat
« Reply #6 on: June 28, 2013, 01:13:39 PM »
I would never use this. The only way for them to access your account
This way is to ask for your social or cc number. The link address doesn't start off
with an Amex link. I would stay away.

Liveperson is an Israeli company (maybe not anymore?) serving all fortune 500 company online chat systems. Nothing to be afraid.

Btw, even when starting the chat from amex.com directly, it also displays this link.
« Last Edit: June 28, 2013, 01:18:28 PM by sillypainter »

Offline sruly101

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Re: Direct Link for Amex Chat
« Reply #7 on: July 01, 2013, 05:46:23 PM »
Does anyone have direct chat links to Ebay and Amazon?

Offline Centro

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Re: Direct Link for Amex Chat
« Reply #8 on: July 24, 2013, 07:21:45 PM »
BTW this doesn't always work, when you use this link you're not going through your account so they tell you sometimes that they can't pull your information and you need to call, or sign in and try again to chat ( which I think is under some construction now and you can't really access it ).

I used it today and the first 2 times they didn't wanna assist me but the 3rd rep just asked me my account info and assisted me.

Offline KidOOO

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Re: Direct Link for Amex Chat
« Reply #9 on: July 29, 2013, 10:45:10 PM »
BTW this doesn't always work, when you use this link you're not going through your account so they tell you sometimes that they can't pull your information and you need to call, or sign in and try again to chat ( which I think is under some construction now and you can't really access it ).

I used it today and the first 2 times they didn't wanna assist me but the 3rd rep just asked me my account info and assisted me.

by me the chat expanded so i can type in my info in a secure form to verify

Offline Centro

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Re: Direct Link for Amex Chat
« Reply #10 on: July 29, 2013, 10:53:57 PM »
by me the chat expanded so i can type in my info in a secure form to verify
Right, that is when the Rep is willing to pull up your account manually,
Some reps won't chat with you only if they get your account info by you being signed in from before.

Offline mordyl19

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Re: Direct Link for Amex Chat
« Reply #11 on: July 30, 2013, 10:51:56 AM »
It did not work for me, the online rep said he could not verify my information and the chat ended.
I am not 100% sure about this. But I am going to click it anyway.

Offline Centro

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Re: Direct Link for Amex Chat
« Reply #12 on: July 30, 2013, 11:00:21 AM »
It did not work for me, the online rep said he could not verify my information and the chat ended.
ECCA ( End Chat Chat Again )

Offline mordyl19

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Re: Direct Link for Amex Chat
« Reply #13 on: July 30, 2013, 11:14:34 AM »
I did that twice, it would not work.
I am not 100% sure about this. But I am going to click it anyway.

Offline Shreknit

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Re: Direct Link for Amex Chat
« Reply #14 on: July 30, 2013, 11:32:10 AM »
Try by giving them your name and card number right away that worked for me.

Offline Homeandl

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Re: Direct Link for Amex Chat
« Reply #15 on: August 19, 2013, 10:40:21 PM »
So there is no direct link from AMEX? weird, since they told today that as of August 30, the option to Email them will no longer be offered.

The link above just ends before even starting

Offline KidOOO

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Re: Direct Link for Amex Chat
« Reply #16 on: August 25, 2013, 03:44:11 AM »
well now the chat does not work, and i sm seems do be down as well, sent a message 4 days ago no response yet

Offline APoshiterYid

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Re: Direct Link for Amex Chat
« Reply #17 on: August 25, 2013, 08:10:22 PM »
Is chat only an option during regular business hours or something? I tried a few times at night and weekend and no dice...
If you have my email PLEASE don't PM me :)

Offline APoshiterYid

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Re: Direct Link for Amex Chat
« Reply #18 on: September 12, 2013, 04:51:08 PM »
https://sales.liveperson.net/hc/46734947/?cmd=file&file=chatFrame&site=46734947

This can be accessed from anywhere no need to be logged in to your account, more convenient than SM in my opinion
Is this dead? Never seems to be any reps available...
If you have my email PLEASE don't PM me :)

Offline Jkhein

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Re: Direct Link for Amex Chat
« Reply #19 on: September 12, 2013, 05:58:46 PM »
Is this dead? Never seems to be any reps available...
just go to where you would create an sm, the live chat will pop ip, and a rep will be there instantly