https://onemileatatime.com/american-aadvantage-account-shut-down/
As I look into this I see reports of some people saying that their accounts have been shut down for “nothing.” Here’s the thing — over the years I’ve received a countless number of emails from people asking for advice regarding an account shutdown.
Without exception, every single time the person claims to be 100% innocent. If I engage with them, it typically becomes apparent pretty quickly that there’s more to the story.
Conversely, I honestly don’t understand why I don’t get more emails from people saying “I screwed up, what would you do?” because I feel like I could give better advice there.