Author Topic: Starwood Question  (Read 74428 times)

Offline benjie1305

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Re: Starwood Question
« Reply #735 on: January 23, 2017, 09:34:12 AM »
Some can be weeks before your stay. Need to check the property specifically.
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Offline PillanSmye

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Re: Starwood Question
« Reply #736 on: January 23, 2017, 08:43:34 PM »
Some can be weeks before your stay. Need to check the property specifically.

Interesting that it varies by property.  I would assume (obviously incorrectly)  that would be something standardized by the SPG program.  Guess i need to pay more attention before i hit submit on that app in the future.

Thanks

Offline benjie1305

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Re: Starwood Question
« Reply #737 on: January 23, 2017, 08:44:13 PM »
Interesting that it varies by property.  I would assume (obviously incorrectly)  that would be something standardized by the SPG program.  Guess i need to pay more attention before i hit submit on that app in the future.

Thanks

Yes. Always pay attention to it.
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Offline Ryan the Yid

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Re: Starwood Question
« Reply #738 on: January 23, 2017, 10:32:41 PM »
Interesting that it varies by property.  I would assume (obviously incorrectly)  that would be something standardized by the SPG program.  Guess i need to pay more attention before i hit submit on that app in the future.

Thanks

I have cancelled the day of, you just need to speak to the manager and have them approve it.

Offline mochjas

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Re: Starwood Question
« Reply #739 on: January 23, 2017, 10:38:16 PM »
I have cancelled the day of, you just need to speak to the manager and have them approve it.
they don't always approve. It's A YMMV situation and I wouldn't rely on it.

Offline Traveller

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Re: Starwood Question
« Reply #740 on: January 29, 2017, 02:02:55 PM »
Hi I'm saying in a Marriot now for 4 nights book with CSR UR travel

Should I put in my marriot number or SPG number Thu receive the points?

Offline 12HRS

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Re: Starwood Question
« Reply #741 on: January 29, 2017, 02:16:02 PM »
Hi I'm saying in a Marriot now for 4 nights book with CSR UR travel

Should I put in my marriot number or SPG number Thu receive the points?

No reason not to but my guess is you won't get the points since it is not direct through the hotel

Offline Traveller

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Re: Starwood Question
« Reply #742 on: January 29, 2017, 02:21:31 PM »
No reason not to but my guess is you won't get the points since it is not direct through the hotel
Thanks but which number should I put in, would either work and is one preferable?

Offline CS1

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Re: Starwood Question
« Reply #743 on: January 29, 2017, 02:38:13 PM »
Yes. Always pay attention to it.
+1
Yes; depend on the property, and possibly also if it's a peak time/season.
Sometimes they let a cancellation as late as 3:00pm the day of. Often it's by 6:00pm the day before check-in, and; other times it's 36+ hours prior to check-in.

Offline Ryan the Yid

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Re: Starwood Question
« Reply #744 on: January 29, 2017, 09:50:53 PM »
Have any gold members had to check out before 4pm?

Offline mochjas

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Re: Starwood Question
« Reply #745 on: January 29, 2017, 10:07:49 PM »
Have any gold members had to check out before 4pm?
yes they usually give gold members until 2 pm

Offline yitzgar

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Re: Starwood Question
« Reply #746 on: January 29, 2017, 10:56:01 PM »

Is there a way to tell from the app what a particular hotels cancellation policy is?

Offline sedge

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Re: Starwood Question
« Reply #747 on: January 29, 2017, 11:20:55 PM »
Is there a way to tell from the app what a particular hotels cancellation policy is?
The cancellation policy is generally not Hotel dependent but dependent upon the reservation that you made. Different reservation rates have different cancellation policies.

Check the reservation details in the app and it should have the cancellation policy and should also be present in the email confirmation.

Offline PillanSmye

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Re: Starwood Question
« Reply #748 on: January 30, 2017, 06:46:01 AM »
Is there a way to tell from the app what a particular hotels cancellation policy is?

When you're looking at rates for a specific type of room,  click "Terms and Details".  Scroll dowm to "Cancellation Policy".

Offline CS1

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Re: Starwood Question
« Reply #749 on: January 30, 2017, 08:45:44 AM »
When you're looking at rates for a specific type of room,  click "Terms and Details".  Scroll dowm to "Cancellation Policy".
+1
You can also start booking the rooms for the specific date, and before it is confirmed, the information below will tell you the exact time and date that you need to cancel by for free, before there will be a cancellation fee/penalty.