Author Topic: Starwood Question  (Read 108634 times)

Offline CS1

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Re: Starwood Question
« Reply #200 on: August 13, 2015, 06:57:28 PM »
Haven't stayed there yet, but there's no resort fee at this location.

I know I won't be charged when I reserve. Question is where they get this amount from?

is that on your phone? I'd try again from computer. may be more accurate.
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Offline Joe4007

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Re: Starwood Question
« Reply #201 on: August 13, 2015, 07:06:30 PM »
is that on your phone? I'd try again from computer. may be more accurate.
Correct, that is from my phone and on computer it doesn't show up.

Offline coralsnake

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Re: Starwood Question
« Reply #202 on: August 13, 2015, 07:11:02 PM »
Haven't stayed there yet, but there's no resort fee at this location.

I know I won't be charged when I reserve. Question is where they get this amount from?
I believe that's how much the hotel will recieve from SPG for the night.
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Offline rochel

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Re: Starwood Question
« Reply #203 on: August 14, 2015, 02:22:36 PM »
if you book a Sheraton through orbitz or the like, can you still get upgraded to a club room with your gold satus

Offline CS1

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Re: Starwood Question
« Reply #204 on: August 14, 2015, 04:58:49 PM »
if you book a Sheraton through orbitz or the like, can you still get upgraded to a club room with your gold satus

i think that club room is only for SPG plat status
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Offline Marco Polo

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Re: Starwood Question
« Reply #205 on: August 14, 2015, 06:37:12 PM »
if you book a Sheraton through orbitz or the like, can you still get upgraded to a club room with your gold satus
Possibly, but i think it would need to be at the hotel as i do not think hotel chains recognize bookings from third party sites for status etc.
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Offline sammy n

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Re: Starwood Question
« Reply #206 on: August 15, 2015, 09:25:57 AM »
i think that club room is only for SPG plat status
+1 I recently checked in to a SPG hotel with gold status and didn't get offered a club room.

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Re: Starwood Question
« Reply #207 on: August 15, 2015, 09:07:02 PM »
+1 I recently checked in to a SPG hotel with gold status and didn't get offered a club room.
Nobody is looking to offer you anything. Did you try asking?

I stayed at a SPG hotel in Baltimore a few months ago (SPG Gold) and asked for an upgrade. Got upgraded to Club level room.

Offline sammy n

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Re: Starwood Question
« Reply #208 on: August 15, 2015, 09:11:07 PM »
Nobody is looking to offer you anything. Did you try asking?

I stayed at a SPG hotel in Baltimore a few months ago (SPG Gold) and asked for an upgrade. Got upgraded to Club level room.
It could be it has to do with availability. I did go to a very booked out hotel. Even had trouble getting all 6 nights that I wanted but they gave it to me in the end. But that's why I didn't ask bec I wanted first to be able to stay there the 6 nights so didn't want to ask for too much.

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Re: Starwood Question
« Reply #209 on: August 15, 2015, 09:13:30 PM »
It could be it has to do with availability. I did go to a very booked out hotel. Even had trouble getting all 6 nights that I wanted but they gave it to me in the end. But that's why I didn't ask bec I wanted first to be able to stay there the 6 nights so didn't want to ask for too much.
That. Always. Even platinums won't get upgraded if there's no availability.

Offline sammy n

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Re: Starwood Question
« Reply #210 on: August 15, 2015, 09:14:28 PM »
That. Always. Even platinums won't get upgraded if there's no availability.
Well was there same time as someone that had platinum and he got upgraded to a suite.

Offline CS1

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Re: Starwood Question
« Reply #211 on: August 15, 2015, 10:24:38 PM »
Nobody is looking to offer you anything. Did you try asking?

I stayed at a SPG hotel in Baltimore a few months ago (SPG Gold) and asked for an upgrade. Got upgraded to Club level room.

a club room/floor upgrade can be ymmv. However I think that only plat will get the club lounge access. I'd choose club lounge access (usually 24/7) over a club floor.
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Re: Starwood Question
« Reply #212 on: August 15, 2015, 10:54:01 PM »
a club room/floor upgrade can be ymmv. However I think that only plat will get the club lounge access. I'd choose club lounge access (usually 24/7) over a club floor.
Got rooms on club level. Nobody asked questions when I walked into the club lounge.

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Re: Starwood Question
« Reply #213 on: August 15, 2015, 11:45:27 PM »
Got rooms on club level. Nobody asked questions when I walked into the club lounge.

most club lounges are "locked" and require a card swipe in order to enter.
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Offline Einstein

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Re: Starwood Question
« Reply #214 on: August 16, 2015, 03:27:01 AM »
Booked a lowest standard rate on spg, didn't realize that they had an option of booking "spg member only hot escapes" which would have saved me 5% it would have saved me like $200 any chance of them refunding me if I call?
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Re: Starwood Question
« Reply #215 on: August 16, 2015, 04:50:11 AM »
Booked a lowest standard rate on spg, didn't realize that they had an option of booking "spg member only hot escapes" which would have saved me 5% it would have saved me like $200 any chance of them refunding me if I call?
Can't hurt to try

Offline rochel

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Re: Starwood Question
« Reply #216 on: August 16, 2015, 06:15:16 PM »
I checked into the Sheraton in Mahwah, with SPG gold status.  They were nasty, reluctantly upgraded to deluxe room, on a very low floor, and refused club access, no budging.  I was told last night that they the hotel is very quiet tonight.  Who can I complain to, any idea how to get club access?

Offline Yordai Dooma

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Re: Starwood Question
« Reply #217 on: August 16, 2015, 06:33:12 PM »
I checked into the Sheraton in Mahwah, with SPG gold status.  They were nasty, reluctantly upgraded to deluxe room, on a very low floor, and refused club access, no budging.  I was told last night that they the hotel is very quiet tonight.  Who can I complain to, any idea how to get club access?
I'm sure your could pay for access to the club. Why would you otherwise be entitled to club access?

Offline rochel

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Re: Starwood Question
« Reply #218 on: August 16, 2015, 06:44:19 PM »
I have stayed in many properties, gotten a deluxe room and been allowed club access

Offline Yordai Dooma

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Re: Starwood Question
« Reply #219 on: August 16, 2015, 06:51:07 PM »
I have stayed in many properties, gotten a deluxe room and been allowed club access

Sounds like you got lucky a few times. Platinums are entitled to club access, gold members are not...cant blame them for not giving you access