So I'm trying to book a 5 night stay to get 5th night free. I see each night individually available but when I string them together, it isn't available. I called and they said one of the 5 nights isn't available by points. I then successfully booked each night individually. Called and they said no to combining reservations to get 5th free. (I'm going to try 20x before I give up).
Anyone else have this experience and if so, what was outcome?