Author Topic: British Airways awards on AA failing to request DOB  (Read 2536 times)

Offline Alexsei

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British Airways awards on AA failing to request DOB
« on: July 19, 2013, 12:58:40 PM »
Is anyone else experiencing this issue? for the past 5-6 weeks when i try to book a AA flight on BA.com it wont ask me for passenger DOB and i have to call in the add it, otherwise the booking is not ticketed.

I figured that it depends which flights some flights it will ask some flights not
« Last Edit: July 19, 2013, 01:05:13 PM by Alexsei »
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Offline netzih

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Re: British Airways awards on AA failing to request DOB
« Reply #1 on: July 19, 2013, 02:25:28 PM »
Is anyone else experiencing this issue? for the past 5-6 weeks when i try to book a AA flight on BA.com it wont ask me for passenger DOB and i have to call in the add it, otherwise the booking is not ticketed.

I figured that it depends which flights some flights it will ask some flights not
I've had once where I put it in, and I still had to call to add it again.

Offline golan

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Re: British Airways awards on AA failing to request DOB
« Reply #2 on: July 21, 2013, 01:27:59 AM »
I've had once where I put it in, and I still had to call to add it again.
+1

Offline Yordai Dooma

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Re: British Airways awards on AA failing to request DOB
« Reply #3 on: July 21, 2013, 03:17:36 AM »
I've had once where I put it in, and I still had to call to add it again.
Same here. But then again I've also had where it didn't ask me for the DOB and it ticketed the next day without calling

Offline Alexsei

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Re: British Airways awards on AA failing to request DOB
« Reply #4 on: July 21, 2013, 03:38:30 PM »
Had now that BA did prompt for date of birth but reservation has not been ticketed, anything to worry about ?
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Offline Mordy788

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Re: British Airways awards on AA failing to request DOB
« Reply #5 on: July 21, 2013, 03:50:08 PM »
DOB not required for ticketing. They will get your info at the airport.
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Offline Alexsei

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Re: British Airways awards on AA failing to request DOB
« Reply #6 on: July 21, 2013, 03:52:46 PM »
It almost always ticket instantly, but didn't ticket now
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Offline AJK

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Re: British Airways awards on AA failing to request DOB
« Reply #7 on: July 21, 2013, 03:57:48 PM »
DOB not required for ticketing. They will get your info at the airport.

-1

It is with BA's partners.

And they've had an issue for weeks now.
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Offline theeari

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Re: British Airways awards on AA failing to request DOB
« Reply #8 on: July 21, 2013, 04:18:25 PM »
I had an issue with Cathay last week. I put in the DOB and it still didnt issue the ticket. I had to call.

Offline Alexsei

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Re: British Airways awards on AA failing to request DOB
« Reply #9 on: July 21, 2013, 04:19:08 PM »
if i wait till tomorrow do i risk losing the ticket if remaining seats are booked?
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Offline AJK

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Re: British Airways awards on AA failing to request DOB
« Reply #10 on: July 21, 2013, 04:48:58 PM »
I had an issue with Cathay last week. I put in the DOB and it still didnt issue the ticket. I had to call.

Put in the DOB where? BA has to do it.

if i wait till tomorrow do i risk losing the ticket if remaining seats are booked?

No.
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Offline Alexsei

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Re: British Airways awards on AA failing to request DOB
« Reply #11 on: July 21, 2013, 04:50:01 PM »
Put in the DOB where? BA has to do it.

When booking on BA.com

Do you think there's a chance it will ticket without me calling?
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Offline AJK

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Re: British Airways awards on AA failing to request DOB
« Reply #12 on: July 21, 2013, 04:58:27 PM »
Sure, there's a chance.
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Offline Galitzyaner

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Re: British Airways awards on AA failing to request DOB
« Reply #13 on: July 21, 2013, 05:13:36 PM »
Was booking a flight with Avios, Rep. told me that the issue is solely with short-haul flights like JFK-YUL.

#justsayin

Offline MnM1130

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Re: British Airways awards on AA failing to request DOB
« Reply #14 on: October 15, 2013, 09:44:30 AM »
how would you know if a ticket doesnt ticket- would you not get a ticket number in the email? or would you get a ticket number and you wouldnt know till pax is in airport?

Offline MEIR613

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Re: British Airways awards on AA failing to request DOB
« Reply #15 on: October 15, 2013, 09:50:42 AM »
how would you know if a ticket doesnt ticket- would you not get a ticket number in the email? or would you get a ticket number and you wouldnt know till pax is in airport?
The former.

Offline MnM1130

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Re: British Airways awards on AA failing to request DOB
« Reply #16 on: October 15, 2013, 09:51:11 AM »
thnks.. so its something u wud know about and wouldnt take u by surprise...

Offline MEIR613

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Re: British Airways awards on AA failing to request DOB
« Reply #17 on: October 15, 2013, 09:53:17 AM »
thnks.. so its something u wud know about and wouldnt take u by surprise...
Some don't know you need an E-ticket number....

Offline meshugener

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Re: British Airways awards on AA failing to request DOB
« Reply #18 on: October 15, 2013, 10:08:46 AM »
Or if you pull up your reservation on AA.com it'll show as 'unknown' instead of 'ticketed'.
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