I just got this in an SM. I know I have done it before but I want to know if its a new rule.
The option to change your Chase Sapphire Preferred card to
a Chase Freedom card is not available on your account. An
account that is open less than 12 months is not eligible
to change to a different product. I apologize for any
inconvenience this may cause you.
As an alternative, you may apply for a new Chase Freedom
card. For new account applications, please visit our web
site at
www.chase.com. Select "Credit Cards" from the
"Personal Banking" section. Then choose the desired card
and apply for a new account online.
If you have any further questions, please reply using the
Secure Message Center.
Sincerely,
H. Shukla
Senior Service Specialist
1-800-493-3319
Account is owned by Chase Bank USA, N.A. and may be
serviced by its affiliates.
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Original Message Follows:
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Please change my Sapphire card to a freedom card.
Thank you!