Author Topic: United Mileage Refund Question  (Read 3997 times)

Offline Chaikel

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Re: United Mileage Refund Question
« Reply #20 on: August 05, 2013, 12:55:19 PM »
Wow!
My ticket from NYC to LAX was canceled!
Again my original ticket was TLV to LAX with a stop in NYC, an award ticket.
A few weeks ago I want from TLV to NYC and today I should have used the NYC to LAX portion of the ticket. However, United canceled it saying no open jaw tickets on a one way!

    “A stopover is permitted on roundtrip award travel only. One stopover is permitted, unless otherwise noted. Additional mileage may be required for Saver Awards within the mainland U.S., Alaska and Canada.”


https://www.united.com/web/en-US/content/mileageplus/awards/travel/types.aspx

IMHO once its ticketed they have an obligation to honor it unfer the DOT laws. You should file a complaint with the DOT
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Offline meshugener

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Re: United Mileage Refund Question
« Reply #21 on: August 05, 2013, 12:59:23 PM »
Didn't YOU cancel it?
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Offline Jkhein

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Re: United Mileage Refund Question
« Reply #22 on: August 05, 2013, 01:00:15 PM »
Wow!
My ticket from NYC to LAX was canceled!
Again my original ticket was TLV to LAX with a stop in NYC, an award ticket.
A few weeks ago I want from TLV to NYC and today I should have used the NYC to LAX portion of the ticket. However, United canceled it saying no open jaw tickets on a one way!

    “A stopover is permitted on roundtrip award travel only. One stopover is permitted, unless otherwise noted. Additional mileage may be required for Saver Awards within the mainland U.S., Alaska and Canada.”


https://www.united.com/web/en-US/content/mileageplus/awards/travel/types.aspx
in your op you write that you see it cancelled from the beginning
I made an award ticket TLV to NYC and then (a free additional leg to) LAX. United rep offered me to refund the NYC to LAX portion of the miles. Can I believe her? While I see already online that the ticket is canceled can I trust her that I will get back the miles?  She is not sending me any confirmation email.

Offline Bostener

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Re: United Mileage Refund Question
« Reply #23 on: August 06, 2013, 12:01:39 AM »
in your op you write that you see it cancelled from the beginning

Is this a question or a statement?
Airlines sending me "We're in this together" emails.

Bruh, where were you when my suitcase weighed it 51.50 pounds?

Offline Jkhein

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Re: United Mileage Refund Question
« Reply #24 on: August 06, 2013, 01:35:27 AM »
Is this a question or a statement?
or an answer

Offline Bostener

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Re: United Mileage Refund Question
« Reply #25 on: August 06, 2013, 02:06:17 AM »
IMHO once its ticketed they have an obligation to honor it unfer the DOT laws. You should file a complaint with the DOT

Thanks you,  I did a few HUCA's and they said this time only, as a courtesy, the supervisor have special permission, so she reinstated the ticket.
Airlines sending me "We're in this together" emails.

Bruh, where were you when my suitcase weighed it 51.50 pounds?

Offline Bostener

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Re: United Mileage Refund Question
« Reply #26 on: August 06, 2013, 10:32:18 PM »
Worked! Got to LAX free on United First!

Now would you do this again on the way back?

Would you book a one way, UA business ticket, LAX to TLV with a stopover in NYC?
No I won’t try again to cancel it but the NYC stop over would be more than a day but less than 12 months?
Appreciate everybody’s input.
Airlines sending me "We're in this together" emails.

Bruh, where were you when my suitcase weighed it 51.50 pounds?