Author Topic: InterContinental Hotels Group Tweaks The Best Rate Guarantee Again  (Read 1936 times)

Offline dwkl

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bound to happen sooner or later after the great deal everyone ran after 

1)can not be within 50 miles of your home address (guess their are work arounds) 
2)cant call anymore only online 
3)no more screen shots to use to back up claim

http://www.ihg.com/hotels/us/en/customer-care/lowest-internet-rate-terms-conditions

http://loyaltylobby.com/2013/07/31/intercontinental-hotels-group-tweaks-the-best-rate-guarantee-again-and-not-for-the-better/

Offline mercaz1

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Re: InterContinental Hotels Group Tweaks The Best Rate Guarantee Again
« Reply #1 on: August 15, 2013, 12:57:37 PM »
that 50 mile limit sucks
i realize you can use a different address but it adds a hassle

Offline myb821

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Re: InterContinental Hotels Group Tweaks The Best Rate Guarantee Again
« Reply #2 on: August 15, 2013, 01:00:29 PM »
Wool it go by address on account or address on ID at check in

Offline chucksterace

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Re: InterContinental Hotels Group Tweaks The Best Rate Guarantee Again
« Reply #3 on: August 15, 2013, 01:16:40 PM »
When does this go into effect. I just called yesterday and got one.
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Offline dwkl

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Re: InterContinental Hotels Group Tweaks The Best Rate Guarantee Again
« Reply #4 on: August 15, 2013, 01:21:09 PM »
Wool it go by address on account or address on ID at check in

most probobly  address on acct as you need to arrange the matched/comped room before, at ck in they just ck you in they aren't checking if the I's are dotted or the T's are crossed   

Offline dwkl

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Re: InterContinental Hotels Group Tweaks The Best Rate Guarantee Again
« Reply #5 on: August 15, 2013, 01:22:40 PM »
When does this go into effect. I just called yesterday and got one.
seems this just went into affect as of AUG 1st but if they let it slide and they okayd you i dont think they'll  pull it back from you

Offline fc

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Re: InterContinental Hotels Group Tweaks The Best Rate Guarantee Again
« Reply #6 on: November 24, 2013, 11:29:34 AM »
Don't forget to cancel Your InterContinental® hotel reservation if you didn't manage to get them to honor the deal back in june

Offline BigDanFan

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Re: InterContinental Hotels Group Tweaks The Best Rate Guarantee Again
« Reply #7 on: November 25, 2013, 03:46:13 PM »

3)no more screen shots to use to back up claim


If you can't use screenshots anymore, then how can you know in advance
if it will be free?
Need to stay, pay, and then find out?
Or, can they tell you/email you the answer in advance?
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Offline SGF

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Re: InterContinental Hotels Group Tweaks The Best Rate Guarantee Again
« Reply #8 on: November 26, 2013, 09:59:02 PM »
If you can't use screenshots anymore, then how can you know in advance
if it will be free?
Need to stay, pay, and then find out?
Or, can they tell you/email you the answer in advance?
option 1. you know the rules well enough that you are willing to take the risk.

option 2. if it dosent end up working you can "upgrade" the rate to a 'best flexible rate' and then you cancel (i think it works, dont have personal experiance)

option 3. you do 'best flexible rate'