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According to Dan: The nights post within a week of spending, regardless of statement close.
They expire 12-13 months from posting and can typically be extended by 1 more month by emailing Hyatt.

Best offer out there for now: (Thanks DoGo!)
Go to Hyatt.com make a reservation, click book, and before cc page you will see offer for card with the 2 free nights PLUS $50 statement credit. Looks something like this

Anniversary nights appear in account before annual fee posts.
« Last edited by jj1000 on March 14, 2018, 12:46:36 PM »

Author Topic: Chase Hyatt Visa Master Thread  (Read 296384 times)

Offline mmermss

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Re: HYATT CARD 2 AWARD NIGHTS AND $75 STATEMENT CREDIT!!
« Reply #930 on: November 08, 2012, 12:01:04 AM »
I received this after 4-5 SM

Dear

Thank you for contacting Chase about your Hyatt account.

I understand you may be disappointed; however we are
unable to honor your request without providing us with the
12-digit Invitation Code. We must be consistent in
applying the terms of our contract. To make exceptions
would not be equitable to our other Cardmembers. We hope,
therefore, that you can understand our position.

I am pleased to share with you that I have added 2,500
points to your rewards balance. You will see this
adjustment on the next billing statement.

We certainly sympathize with the circumstances you are
facing due to the recent hurricane. If you have any
further questions, please reply using the Secure Message
Center.

Thank you,

Gracie Rodriguez
Customer Service Specialist

1-800-436-7941


Should I continue at it or 2500 points worth stopping?
It's not about the quantity of your posts.  It's about the quality.

Offline mmermss

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Re: HYATT CARD 2 AWARD NIGHTS AND $75 STATEMENT CREDIT!!
« Reply #931 on: November 08, 2012, 02:15:42 PM »
Just received this...

Dear

I am pleased to share with you that I have issued a $75.00
credit to the account. This adjustment will appear on the
next billing statement.

If you have any further questions, please reply using the
Secure Message Center.
Thank you,
Marge Vanacker
Customer Service Specialist


This is after a different SM that said they couldnt issue a credit but they will add 2500 points to my rewards balance.

Does this still mean i'll get the 2500 points?
It's not about the quantity of your posts.  It's about the quality.

Offline mmermss

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Re: HYATT CARD 2 AWARD NIGHTS AND $75 STATEMENT CREDIT!!
« Reply #932 on: November 08, 2012, 02:16:45 PM »
No, but I can upload it...  ;)

Thanks! Just received the $75 credit
It's not about the quantity of your posts.  It's about the quality.

Offline Yeki89

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Re: HYATT CARD 2 AWARD NIGHTS AND $75 STATEMENT CREDIT!!
« Reply #933 on: November 08, 2012, 02:48:46 PM »
Please update if you got the points also.

Offline Red

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Re: HYATT CARD 2 AWARD NIGHTS AND $75 STATEMENT CREDIT!!
« Reply #934 on: November 08, 2012, 03:30:17 PM »
Thanks! Just received the $75 credit
Nice!
Did you send a new SM after getting rejected again, or this was a reply to the other one of the two you sent before?

Offline JEWDA

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Re: HYATT CARD 2 AWARD NIGHTS AND $75 STATEMENT CREDIT!!
« Reply #935 on: November 08, 2012, 03:31:22 PM »
Please update if you got the points also.
Points??
Your Ad Can Be Here! PM For Lowest Rates.

Offline Red

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Re: HYATT CARD 2 AWARD NIGHTS AND $75 STATEMENT CREDIT!!
« Reply #936 on: November 08, 2012, 03:33:31 PM »

Offline JEWDA

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Re: HYATT CARD 2 AWARD NIGHTS AND $75 STATEMENT CREDIT!!
« Reply #937 on: November 08, 2012, 03:34:14 PM »
Your Ad Can Be Here! PM For Lowest Rates.

Offline mmermss

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Re: HYATT CARD 2 AWARD NIGHTS AND $75 STATEMENT CREDIT!!
« Reply #938 on: November 08, 2012, 03:48:40 PM »
Nice!
Did you send a new SM after getting rejected again, or this was a reply to the other one of the two you sent before?

After receiving the SM about points I did not reply...the next  SM came as a reply from a different SM I sent giving me the credit.
So hoping I get points also...if I do Ill always SM a few times and hope to double dip
It's not about the quantity of your posts.  It's about the quality.

Offline meshugener

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Re: HYATT CARD 2 AWARD NIGHTS AND $75 STATEMENT CREDIT!!
« Reply #939 on: November 08, 2012, 03:52:31 PM »
After receiving the SM about points I did not reply...the next  SM came as a reply from a different SM I sent giving me the credit.
So hoping I get points also...if I do Ill always SM a few times and hope to double dip
gosh, you Sm'd 2 different depts at the same time?
Love me or hate me. I still love you.

Offline mmermss

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Re: HYATT CARD 2 AWARD NIGHTS AND $75 STATEMENT CREDIT!!
« Reply #940 on: November 08, 2012, 03:56:01 PM »
gosh, you Sm'd 2 different depts at the same time?
No. Same depts.  Not saying its so crazy...i'm sure its been done plenty...just saying I never had to and being this is my first time I did...hoping Ill get the credit and the points.
It's not about the quantity of your posts.  It's about the quality.

Offline WhyAich

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Re: HYATT CARD 2 AWARD NIGHTS AND $75 STATEMENT CREDIT!!
« Reply #941 on: November 12, 2012, 06:21:14 PM »
Just got my Hyatt welcome kit. Fanciest kit I've ever received!

Thanks Hyatt for the 2 free nights as well :)
(And the $100 statement credit ;) )
For great Airfare deals - PLEASE contact me via PM or email: whyaich@gmail.com

Offline lifetimedeals

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Re: HYATT CARD 2 AWARD NIGHTS AND $75 STATEMENT CREDIT!!
« Reply #942 on: November 12, 2012, 06:50:14 PM »
Any advice i can get would be appreciated, i got the Hyatt card last month they billed me for $75 annual fee sent SM to see if they can waive and they responded:
I am writing in response to your request for an annual fee
credit on your Hyatt account.

Please note, we are unable to waive the $75.00 annual fee
assessed on your account. I apologize for any
inconvenience this may cause you.

So i tried again week later new SM sending the screenshot someone posted about the 75.00 bonus and the responded:
I am pleased to respond to your inquiry this morning.

Our records indicate that your account was opened with an
offer to receive 2 Free Awards Nights after first
purchase. The offer to receive an additional $75 statement
credit was for customers who had made reservation online
with Hyatt and opened the Hyatt Credit Card account from
Chase. If you have met this criteria, please provide us
with the location of the Hyatt Hotel so that we may
confirm the booking date.

If it is determined that a hotel booking was made we will
be happy to honor your request for the $75 statement
credit. If a hotel booking was not made or was not done
on the same date of the application, we are unable to
honor the request for the statement credit.

I see lots of cardholders were able to get the credit why am i having such a hard time? Am i doing something wrong, Thank you for your time.

Offline mmermss

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Re: HYATT CARD 2 AWARD NIGHTS AND $75 STATEMENT CREDIT!!
« Reply #943 on: November 13, 2012, 01:27:41 AM »
Any advice i can get would be appreciated, i got the Hyatt card last month they billed me for $75 annual fee sent SM to see if they can waive and they responded:
I am writing in response to your request for an annual fee
credit on your Hyatt account.

Please note, we are unable to waive the $75.00 annual fee
assessed on your account. I apologize for any
inconvenience this may cause you.

So i tried again week later new SM sending the screenshot someone posted about the 75.00 bonus and the responded:
I am pleased to respond to your inquiry this morning.

Our records indicate that your account was opened with an
offer to receive 2 Free Awards Nights after first
purchase. The offer to receive an additional $75 statement
credit was for customers who had made reservation online
with Hyatt and opened the Hyatt Credit Card account from
Chase. If you have met this criteria, please provide us
with the location of the Hyatt Hotel so that we may
confirm the booking date.

If it is determined that a hotel booking was made we will
be happy to honor your request for the $75 statement
credit. If a hotel booking was not made or was not done
on the same date of the application, we are unable to
honor the request for the statement credit.

I see lots of cardholders were able to get the credit why am i having such a hard time? Am i doing something wrong, Thank you for your time.

Just keep on SMing them. It took me around 5-6 times till they waived the fee. Make up new things every time. Be persistent.
It's not about the quantity of your posts.  It's about the quality.

Offline lifetimedeals

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Re: HYATT CARD 2 AWARD NIGHTS AND $75 STATEMENT CREDIT!!
« Reply #944 on: November 13, 2012, 10:26:48 AM »
but if they told me 2x no already what can i still tell them? what did you tell them that they ended up doing it for you? Thanks