Our records indicate that your account was opened with an
offer to receive 2 Free Awards Nights after spending
$1,000 in purchase within 100 days from the open date. The
offer to receive an additional $75 statement credit was
for customers who had made a reservation online with Hyatt
and opened the Hyatt Credit Card account from Chase. If
you have met this criteria, please provide us with the
location of the Hyatt Hotel so that we may confirm the
booking date.
If it is determined that a hotel booking was made, we will
be happy to honor your request for the $75 statement
credit. If a hotel booking was not made or was not done on
the same date of the application, we will be unable to
honor the request for the statement credit.
Please note that there are no such offers to receive a $75
statement when adding an authorized user on the Hyatt
accounts.
If you have any further questions, please reply using the
Secure Message Center.
Thank you,
Gracie Rodriguez
Customer Service Specialist
No luck for me this time