I've been trying to make some SPG reservations, and I noticed that there no longer is any cash and points availability showing up in searches on the website. When I call SPG, they keep telling me that nothing has changed, just that c&p isn't available for the hotels/dates that I'm searching for.
But when you do a search on the website it longer even shows the option of c&p and whether it is or isn't available - And in the same place on the website where it used to show c&p availability, it now shows an option for "SPG Member-Only Hot Escapes" instead.
Has anyone else noticed this, and does anyone know what's going on with cash & points?
In addition to the c&p disappearance, I was now just informed by a representative the phone that according to an memo that was circulated internallly, SPG cannot process Nights & Flights requests/transfers until further notice. They don't know why, or until when....
Now, I just finished talking to "Corporate" who advised me that Nights and Flights are officially not available now, and "they are allowed to do that because it is not included in the no blackout policy". Hmmmm.....
