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Author Topic: Amex Chat  (Read 13372 times)

Offline churnbabychurn

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Re: Amex Chat
« Reply #20 on: November 14, 2014, 10:42:46 AM »
Quote from: Joe4007 on November 14, 2014, 08:13:54 AM
Not sure why no one mentioned it, but you can access it by clicking contact us>online>start chat.
only when the online option is there..
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Offline Baruch

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Re: Amex Chat
« Reply #21 on: November 16, 2014, 12:09:33 AM »
Quote from: churnbabychurn on November 14, 2014, 06:11:17 AM
can't get it.. Been trying all week.
Are you looking at the bottom right of your screen? That's where it's been showing up lately.
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Offline peace123

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Re: Amex Chat
« Reply #22 on: November 16, 2014, 03:56:30 AM »
do they help you with app? or approval?
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Offline Emkay

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Re: Amex Chat
« Reply #23 on: November 16, 2014, 05:09:57 AM »
Was bored last night and chatted with Amex for over an hour. I have got to say that they definitely don't designate the brightest reps for chat
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Offline TimT

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Re: Amex Chat
« Reply #24 on: November 16, 2014, 05:34:13 AM »
Quote from: Emkay on November 16, 2014, 05:09:57 AM
I have got to say that they definitely don't designate the brightest reps for chat
+1
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Offline Centro

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Re: Amex Chat
« Reply #25 on: April 27, 2015, 12:00:59 PM »
Anyone used Amex chat today? They upgraded their system and its quite messed up.
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Offline yoss6400

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Re: Amex Chat
« Reply #26 on: April 27, 2015, 12:15:39 PM »
i chatted today worked fine
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Offline alt123

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Re: Amex Chat
« Reply #27 on: April 27, 2015, 07:10:16 PM »
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Offline yitrap

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Re: Amex Chat
« Reply #28 on: April 27, 2015, 07:31:24 PM »
CS used it today...

Quote from: coralsnake on April 27, 2015, 02:40:15 PM
I believe that I am chatting with the stupidest Amex rep at Amex.
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Offline Centro

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Re: Amex Chat
« Reply #29 on: October 20, 2015, 10:30:39 AM »
I never knew they have different chat departments and that they can transfer you...
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Offline benjie1305

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Re: Amex Chat
« Reply #30 on: October 20, 2015, 10:35:18 AM »
Quote from: Centro on October 20, 2015, 10:30:39 AM
I never knew they have different chat departments and that they can transfer you...


Hm. What department did they transfer you to? I once chatted and complained and they transferred me to their supervisor who was able to help me. But that was from user to user and not across departments.
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Offline Centro

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Re: Amex Chat
« Reply #31 on: October 20, 2015, 10:36:30 AM »
Quote from: benjie1305 on October 20, 2015, 10:35:18 AM
Hm. What department did they transfer you to? I once chatted and complained and they transferred me to their supervisor who was able to help me. But that was from user to user and not across departments.
Wanted to expedite some pending MR.
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Offline rivkao

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Re: Amex Chat
« Reply #32 on: October 20, 2015, 10:50:32 AM »
Quote from: Centro on October 20, 2015, 10:30:39 AM
I never knew they have different chat departments and that they can transfer you...

Old news. I've done that for years already.
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Offline yomo

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Re: Amex Chat
« Reply #33 on: October 21, 2015, 01:45:29 AM »
Quote from: Centro on October 20, 2015, 10:36:30 AM
Wanted to expedite some pending MR.
SO they can transfer you to MR dept?
They always claim they can't..
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Offline rivkao

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Re: Amex Chat
« Reply #34 on: October 22, 2015, 07:40:22 PM »
Quote from: yomo on October 21, 2015, 01:45:29 AM
SO they can transfer you to MR dept?
They always claim they can't..
Not the first and last thing they say wrong
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Offline Mendelssohn

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Re: Amex Chat
« Reply #35 on: October 22, 2015, 07:51:42 PM »
Quote from: Centro on October 20, 2015, 10:36:30 AM
Wanted to expedite some pending MR.

I did the same thing not to long ago via chat and was also transferred.

(smile)
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Offline tzifanya54

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Re: Amex Chat
« Reply #36 on: October 22, 2015, 10:07:45 PM »
Quote from: yomo on October 21, 2015, 01:45:29 AM
SO they can transfer you to MR dept?
They always claim they can't..
They definitely can when they want to. They usually say they can't though.
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Offline tzifanya54

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Re: Amex Chat
« Reply #37 on: October 22, 2015, 10:08:21 PM »
Quote from: Emkay on November 16, 2014, 05:09:57 AM
Was bored last night and chatted with Amex for over an hour. I have got to say that they definitely don't designate the brightest reps for chat
Is that what you do for entertainment?
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Offline Emkay

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Re: Amex Chat
« Reply #38 on: October 23, 2015, 01:35:14 AM »
Quote from: tzifanya54 on October 22, 2015, 10:08:21 PM
Is that what you do for entertainment?
Crazy,no? Almost as silly as responding to year old posts for no reason
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Offline tzifanya54

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Re: Amex Chat
« Reply #39 on: October 23, 2015, 01:47:10 AM »
Quote from: Emkay on October 23, 2015, 01:35:14 AM
Crazy,no? Almost as silly as responding to year old posts for no reason
Whoops didn't realize... I hope you found better ways to entertain yourself since then!  ;)
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