When is your stopover in YYZ?
Well, it's no longer as of a little while ago.
Just changed from that itin to JFK-SFO-YYJ in J. This way I get lie-flat biz + a connection of 55 min vs 4.5 hours.
Interesting phone call with SQ though. I call SQ to change to JFK-SFO and the first agent doesn't see that it's I1, despite me seeing it on UA.com and NH.com.
HUCA.
Second phone call I say a previous representative that me JFK-SFO is I1 and want to snag it. He said, OK, I see it, but you can't change your prior booking to this one because it's a different carrier (from AC to UA), so you'll have to redeposit for $30 and make a new booking instead of changing for $20. I said, go to your website...
He puts me on hold for 10 minutes and finally comes back and says, fine we can do it for $20.
He then says I need to collect an additional 12.5K.
No. NA-NA awards are 20K total in J and I've already paid that. He says, I know it's that way usually, but the computer is--and I cut him off and said please confirm with your supervisor.
Another 10 min hold and says fine, we'll do it for 20K, so no additional taxes and no additional miles. Great! We say bye.
Success!
5 mins later... he calls me back on my cell phone (I had called from the office) and says:
..."I forgot to get your CC details for the $20 change fee."
Topic Wiki
