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To check if your flight has the newest F class: http://www.lufthansa.com/us/en/First-Class-Product
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(These are probably/possibly updated as you get closer to your flight.)
« Last edited by @Yehuda on May 12, 2014, 08:53:00 PM »

Author Topic: Lufthansa First bookable with united miles on new routes  (Read 33939 times)

Offline AJK

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Re: Lufthansa First bookable with united miles on new routes
« Reply #100 on: November 09, 2013, 10:33:11 PM »
Fantastic.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline DovtheBear

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Offline Ergel

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Re: Lufthansa First bookable with united miles on new routes
« Reply #102 on: November 19, 2013, 02:40:12 PM »
WAIT. See your image above.

Doesn't look like your booked in TG F on the return... you're in I, not O...
IDIOTS!!!!!!!!!!!!!!!!!!!!!!!!
They changed it to O and it apparently ticketed. I called now to make a change and they say that my wife's ressy was canceled by TG because they never received a ticket number. It's not UA's fault bla bla bla. F is no longer available. They put my wife in J. Said I can change for free (even after deval).
Anything I can do? They said they can't do anything-it's not their flight...
File a DOT complaint?
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Offline AJK

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Re: Lufthansa First bookable with united miles on new routes
« Reply #103 on: November 19, 2013, 03:46:23 PM »
How is not their fault?  ???
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Ergel

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Re: Lufthansa First bookable with united miles on new routes
« Reply #104 on: November 19, 2013, 03:48:18 PM »
How is not their fault?  ???
They sent the ticket number to TG. TG's system didn't pick it up ??? So they claim
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Offline Dan

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Re: Lufthansa First bookable with united miles on new routes
« Reply #105 on: November 19, 2013, 03:49:07 PM »
HUCACACA and PM UAInsider
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline AJK

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Re: Lufthansa First bookable with united miles on new routes
« Reply #106 on: November 19, 2013, 03:51:20 PM »
They sent the ticket number to TG. TG's system didn't pick it up ??? So they claim

Have them conference call TG (or better yet, you do it), so they can't keep passing the buck.

They should make this right.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Ergel

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Re: Lufthansa First bookable with united miles on new routes
« Reply #107 on: November 19, 2013, 04:03:29 PM »
HUCACACA and PM UAInsider
PM sent. Don't have time for HUCA today. Maybe in a couple of days. How long does UAInsider usually take to respond? Can he actually do anything?
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Offline AJK

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Re: Lufthansa First bookable with united miles on new routes
« Reply #108 on: November 19, 2013, 04:04:01 PM »
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Dan

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Re: Lufthansa First bookable with united miles on new routes
« Reply #109 on: November 19, 2013, 04:05:07 PM »
Yes.
But response time is very slow these days.
I'd also try tweeting them.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Ergel

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Re: Lufthansa First bookable with united miles on new routes
« Reply #110 on: November 19, 2013, 04:12:13 PM »
But response time is very slow these days.
I'd also try tweeting them.
Done. We'll see what happens
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Offline Ergel

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Re: Lufthansa First bookable with united miles on new routes
« Reply #111 on: November 19, 2013, 10:40:34 PM »
First response:
When the flights were changed earlier today, O class on TG920 was not available. As such, I class was booked for you.^MB
Really- I didn't realize that.
140 characters is really not enough.
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Offline Dan

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Re: Lufthansa First bookable with united miles on new routes
« Reply #112 on: November 19, 2013, 10:44:27 PM »
Ask them to follow you so you can DM
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Ergel

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Re: Lufthansa First bookable with united miles on new routes
« Reply #113 on: November 19, 2013, 10:46:47 PM »
Ask them to follow you so you can DM
We have been DM'ing. That was there response to my first DM. I guess I wasn't clear enough in 140 characters. Should've just sent two messages
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Offline Ergel

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Re: Lufthansa First bookable with united miles on new routes
« Reply #114 on: November 19, 2013, 11:32:45 PM »
Real idiots-You were given the last O seat for TG920, that is why your traveling companion is booked in I. ^JP
Me-Not true. On november 8th there were two seats available in O. That's why they booked both of us in O. They only put my companion in I today

Can they really not see the history of the booking? The supervisor told me today that she was putting everything in the notes-did she lie to me?
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Offline Ergel

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Re: Lufthansa First bookable with united miles on new routes
« Reply #115 on: November 20, 2013, 12:31:56 AM »
Argh- We see the notes. Our apologizes we need to have the space available to us to book in O. At this time there is not. ^JP
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Offline Dan

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Re: Lufthansa First bookable with united miles on new routes
« Reply #116 on: November 20, 2013, 12:33:36 AM »
Lol, guess the UA Twitter team is complete worthless.
Hope the insider comes through for you.  Though it was one person and way better in the CO days when he was just one of the posters versus the rotating PR figure it is now.
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Offline AJK

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Re: Lufthansa First bookable with united miles on new routes
« Reply #117 on: November 20, 2013, 12:36:37 AM »
Again, I reiterate getting them both on the phone. It's one of their fault's. Not yours. Let them duke it out.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Dan

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Re: Lufthansa First bookable with united miles on new routes
« Reply #118 on: November 20, 2013, 12:43:26 AM »
Again, I reiterate getting them both on the phone. It's one of their fault's. Not yours. Let them duke it out.
Yup, gotta find a liaison.  Though if you get UAInsider on the case he would work through that muck.
« Last Edit: November 20, 2013, 12:47:09 AM by Dan »
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Offline Ergel

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Re: Lufthansa First bookable with united miles on new routes
« Reply #119 on: November 20, 2013, 08:03:00 AM »
Yup, gotta find a liaison.  Though if you get UAInsider on the case he would work through that muck.
I'll wait for him to respond. If that fails then I'll PUTPAC
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