You are now chatting with Kurt.
Kurt: Welcome to American Express chat. You are chatting with Kurt. How can I help?
you: Hi Kurt! I have a question regarding my BUSINESS PLATINUM card.
Kurt: I will be happy to answer that.
Kurt: Am I chatting with D93?
you: Yes
Kurt: Great
Kurt: Please go ahead.
you: I was recently approved for the Business Platinum Card (SMILE), i never had the Business Platinum card before in my life. However i currently have the Business Gold card open, will that affect getting the sign up bonus on my Platinum card? or is it 2 different products?
Kurt: Very good question.
you: and whats the answer?
Kurt: They should count as two different products, but let me check with my supervisor.
Kurt: I am checking this for you
Kurt: Please give me a minute
you: ok
Kurt: Thank you for staying online.
Kurt: You will get the bonus.
Kurt: I checked and confirmed with my supervisor.
Kurt: The Membership Rewards points will be awarded 6 - 8 weeks after you meet the purchase requirement.
you: Thank you very much. Can i please have the chat ID?
Kurt: Absolutely
Kurt: It is *********
Kurt:Additionally, I have added these notes to your account.
you: Thanks so much!
Kurt: You are most welcome. If there is anything else, we are here 24/7 to help
Kurt:Please dont worry about these things. We take enormous care to meet our commitments and promises.