Author Topic: Expert Flyer losing Star Alliance Award Search  (Read 1409 times)

Offline itsyehuda

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Expert Flyer losing Star Alliance Award Search
« on: November 09, 2013, 07:29:13 PM »
We are emailing you because you have an active Flight Alert for an Award class of one of the following airlines:

Adria Airways - JP
All Nippon Airways - NH
Asiana Airlines - OZ
Austrian - OS
Croatia Airlines - OU
Egyptair - MS
Ethiopian Airlines - ET
EVA Air - BR
LACSA - LR
Lufthansa - LH
SAS - SK
Singapore Airlines - SQ
South African Airways - SA
TACA - TA
TAM Linhas Aereas - JJ
TAM Paraguay - PZ
TAP-Air Portugal - TP
Thai Airways International - TG
United - UA
US Airways - US

Unfortunately, award searching for these airlines, along with the Star Alliance award search, is currently unavailable. We are working to try to restore the information however it will be unavailable until further notice. All other functionality and information for these airlines in ExpertFlyer remain unaffected. Flight Alerts for any other airline are also unaffected.

As a result, any active Flight Alerts or saved searches for this award information will no longer work as of now. The Active Flight Alerts affected have been set to Expired as to not count against your 30 Active alert limit and will be set to Active again should the award information become available in the future. We regret any inconvenience this causes you.

Thank you for your continued support of ExpertFlyer.
-The ExpertFlyer.com Team
I remember when a coke was a nickel, and you could buy VRs in OD.

Offline yuneeq

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Re: Expert Flyer losing Star Alliance Award Search
« Reply #1 on: November 09, 2013, 08:14:36 PM »
Old news

Offline itsyehuda

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Re: Expert Flyer losing Star Alliance Award Search
« Reply #2 on: November 09, 2013, 08:31:31 PM »
I remember when a coke was a nickel, and you could buy VRs in OD.

Offline Chaikel

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Re: Expert Flyer losing Star Alliance Award Search
« Reply #3 on: November 10, 2013, 02:11:54 AM »
Old news
Since when? Worked for me on Friday. I even set up an alert. This is a huge blow for them
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Offline PlatinumGuy

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Re: Expert Flyer losing Star Alliance Award Search
« Reply #4 on: November 10, 2013, 02:16:34 AM »
Interesting coincidence with the loss of UA searches :P
Purpose > Pleasure

Offline yuneeq

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Re: Expert Flyer losing Star Alliance Award Search
« Reply #5 on: November 10, 2013, 02:17:31 AM »
Not really that old but I remember hearing this a little before the United deval.

Offline Drago

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Re: Expert Flyer losing Star Alliance Award Search
« Reply #6 on: November 10, 2013, 03:38:34 AM »
Not really that old but I remember hearing this a little before the United deval.
You're referring to their losing the ability to search certain UA info. This is losing the ability to check any *A info, and is completely new.

Offline Chaikel

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Re: Expert Flyer losing Star Alliance Award Search
« Reply #7 on: November 10, 2013, 03:46:38 AM »
Interesting coincidence with the loss of UA searches :P
lol. My thoughts exactly
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Offline MEIR613

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Re: Expert Flyer losing Star Alliance Award Search
« Reply #8 on: November 10, 2013, 06:31:09 AM »
lol. My thoughts exactly
Everyone knew it.

Curious how they are going to answer this one.


Offline Chaikel

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Re: Expert Flyer losing Star Alliance Award Search
« Reply #9 on: November 10, 2013, 06:33:48 AM »
Everyone knew it.

Curious how they are going to answer this one.


Answer the people to whom they denied they were scraping UA, or how they will try to regain *A search. If it's the latter then They should do what they should've done originally. NH.

If the former, well it's a lesson about lying to customers
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Offline MEIR613

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Re: Expert Flyer losing Star Alliance Award Search
« Reply #10 on: November 10, 2013, 06:45:39 AM »
Answer the people to whom they denied they were scraping UA, or how they will try to regain *A search. If it's the latter then They should do what they should've done originally. NH.

If the former, well it's a lesson about lying to customers
I was talking about the  former.


Offline itsyehuda

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Re: Expert Flyer losing Star Alliance Award Search
« Reply #11 on: November 10, 2013, 10:57:51 AM »
That was their best feature for me. I think it's time for a refund.
I remember when a coke was a nickel, and you could buy VRs in OD.

Offline PlatinumGuy

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Re: Expert Flyer losing Star Alliance Award Search
« Reply #12 on: November 10, 2013, 07:07:30 PM »
That was their best feature for me. I think it's time for a refund.
it was only added a few months ago.
Purpose > Pleasure

Offline itsyehuda

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Re: Expert Flyer losing Star Alliance Award Search
« Reply #13 on: November 11, 2013, 11:16:19 AM »
it was only added a few months ago.

Flight alerts on United saver tickets was the main reason I signed up.
I remember when a coke was a nickel, and you could buy VRs in OD.