Author Topic: Citi Prestige Card (Read 356774 times)

mmgfarb · « **Reply #1380 on:** July 16, 2017, 08:01:35 PM »

Quote from: AJK on July 16, 2017, 07:39:43 PM

And... as I was worried about, booking online would take away ability to use corp promos, discount codes, loyalty incentives... which means you're back to booking with concierge

Even bigger whiff.

Yep, totally useless.

moe8555 · « **Reply #1381 on:** July 17, 2017, 04:06:49 AM »

This is really pathetic. I truly was expecting a pleasant surprise, like more 3X categories (was hoping for gas like the Premier has) or an improvement to travel point redemptions, bringing it in line with the CSR, or at least an improvement over the current 1.25.

jomaster28 · « **Reply #1382 on:** July 17, 2017, 10:00:37 AM »

Many times the prices on other websites are cheaper than the rates the Concierge is quoting. In my experience, as long as you provide proof of the lower fee and which site has a lower nightly rate they will do their research and get thehotel to lower it.

I doubt a computer will have that ability, therefore a phone call to the concierge is likely still 100% required to maximize the benefit.

mmgfarb · « **Reply #1383 on:** July 17, 2017, 10:30:27 AM »

Quote from: jomaster28 on July 17, 2017, 10:00:37 AM

Many times the prices on other websites are cheaper than the rates the Concierge is quoting. In my experience, as long as you provide proof of the lower fee and which site has a lower nightly rate they will do their research and get thehotel to lower it.

I doubt a computer will have that ability, therefore a phone call to the concierge is likely still 100% required to maximize the benefit.

This plus the fact that OTA's don't get elite benefits, makes the online booking option completely useless.

mordechain · « **Reply #1384 on:** July 25, 2017, 10:04:15 PM »

Does an elal flight get the $250 flight credit?

LoLo · « **Reply #1385 on:** July 25, 2017, 10:40:57 PM »

Quote from: mordechain on July 25, 2017, 10:04:15 PM

Does an elal flight get the $250 flight credit?

Yes, any ticket, as long as it posts as an airline charge.

Denverite · « **Reply #1386 on:** July 30, 2017, 01:40:38 AM »

Quote from: mmgfarb on July 17, 2017, 10:30:27 AM

This plus the fact that OTA's don't get elite benefits, makes the online booking option completely useless.

So if you book through the concierge though you Will still get points and elite benefits (like breakfast)? I'm looking to get this card to use this benefit but wouldn't do it if I'm not going to get points and status benefits.

gross5g · « **Reply #1387 on:** July 30, 2017, 02:31:56 AM »

Quote from: Denverite on July 30, 2017, 01:40:38 AM

So if you book through the concierge though you Will still get points and elite benefits (like breakfast)? I'm looking to get this card to use this benefit but wouldn't do it if I'm not going to get points and status benefits.

Yes I have been using the Conceirge for last year and half always get my benefits and points , they basically book it through the hotels system for you they don't use a 3rd party booking. Also if have group codes from hotel or member prices tell them your number and they will get you that orice

Aerial Dag · « **Reply #1388 on:** August 30, 2017, 09:09:04 AM »

Had a 3 hour flight delay from JFK in July and decided to use the trip delay insurance. Went to a restaurant that cost a bit over $70 including tip and alcohol. Then bought $30 worth of snacks at Hudson News. I mailed the insurance claim on August 1, got a response on Aug 26 that they require the meal and hotel receipts (despite being included in the original mailing). Sent those over and got a response within a few hours stating that my claim was approved and that a check will be mailed in 3 days for the total amount. Super easy and I was happy to hear that they paid for the alcohol and tip.
FYI I got my military excuse printed by the rep at the lounge, much better than waiting in the loooong customer service line. The stated reason for the delay was weather and air traffic control. A+++ this is the reason I book all flights with Citi Prestige.

Denverite · « **Reply #1389 on:** August 30, 2017, 11:31:33 PM »

Quote from: Aerial Dag on August 30, 2017, 09:09:04 AM

Had a 3 hour flight delay from JFK in July and decided to use the trip delay insurance. Went to a restaurant that cost a bit over $70 including tip and alcohol. Then bought $30 worth of snacks at Hudson News. I mailed the insurance claim on August 1, got a response on Aug 26 that they require the meal and hotel receipts (despite being included in the original mailing). Sent those over and got a response within a few hours stating that my claim was approved and that a check will be mailed in 3 days for the total amount. Super easy and I was happy to hear that they paid for the alcohol and tip.
FYI I got my military excuse printed by the rep at the lounge, much better than waiting in the loooong customer service line. The stated reason for the delay was weather and air traffic control. A+++ this is the reason I book all flights with Citi Prestige.

Wow, that's awesome! How long does the delay have to be to get this to kick in and what is the max of this benefit?

Aerial Dag · « **Reply #1390 on:** August 30, 2017, 11:38:17 PM »

Quote from: Denverite on August 30, 2017, 11:31:33 PM

Wow, that's awesome! How long does the delay have to be to get this to kick in and what is the max of this benefit?

3 hours (versus 6+ for most other cards). $500/traveler/trip. So could have spent $1k after just 3 hour delay.

Yaalili · « **Reply #1391 on:** August 30, 2017, 11:40:09 PM »

Quote from: Aerial Dag on August 30, 2017, 11:38:17 PM

3 hours (versus 6+ for most other cards). $500/traveler/trip. So could have spent $1k after just 3 hour delay.

It's a great and easy to use benefit. Make me wish that some flights would be delayed.. I put all travel on this.

Denverite · « **Reply #1392 on:** August 30, 2017, 11:47:29 PM »

Thanks So much guys. I have been debating getting this card but with the cuts to the 4th night free benefit (not including tax, etc) I decided against it but I book so much travel for work that I think it might be worth it just for this benefit. This is for anyone flying on a ticket purchased with this card? Not just the cardholder?

Yaalili · « **Reply #1393 on:** August 31, 2017, 12:25:22 AM »

Quote from: Denverite on August 30, 2017, 11:47:29 PM

This is for anyone flying on a ticket purchased with this card? Not just the cardholder?

Correct.

Yaalili · « **Reply #1394 on:** August 31, 2017, 12:25:55 AM »

Great thing with this one, is that it works even if just award fees paid with card, same travel protection.

Denverite · « **Reply #1395 on:** August 31, 2017, 01:15:20 AM »

Quote from: Yaalili on August 31, 2017, 12:25:55 AM

Great thing with this one, is that it works even if just award fees paid with card, same travel protection.

Wow, so good to know!

shimino1 · « **Reply #1396 on:** September 07, 2017, 05:25:30 AM »

I want to apply for the Prestige. I got the Premier 19 months ago but I downgraded it to the no annual fee Thank You card 6 months ago. Can I apply for the prestige now or do I need to wait another 12 months?
Thanks.

mmgfarb · « **Reply #1397 on:** September 07, 2017, 07:33:55 AM »

Quote from: shimino1 on September 07, 2017, 05:25:30 AM

I want to apply for the Prestige. I got the Premier 19 months ago but I downgraded it to the no annual fee Thank You card 6 months ago. Can I apply for the prestige now or do I need to wait another 12 months?
Thanks.

DoC has a post about whether downgrading starts the 24 month clock over or not.

shimino1 · « **Reply #1398 on:** September 07, 2017, 09:53:31 AM »

Quote from: mmgfarb on September 07, 2017, 07:33:55 AM

DoC has a post about whether downgrading starts the 24 month clock over or not.

And the Maskana is?

mmgfarb · « **Reply #1399 on:** September 07, 2017, 09:54:43 AM »

Quote from: shimino1 on September 07, 2017, 09:53:31 AM

And the Maskana is?

It depends, read the post.

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Author Topic: Citi Prestige Card (Read 356774 times)