Got another email from them
Dear Bostener,
We are so sorry, but your order XXXXXXX placed on 12/2/2013 had to be cancelled due to an invalid promotion code. While we try our best to evade these issues, unfortunately we can't always control when systems and technology go awry.
Please accept our sincerest apology for the inconvenience our technology may have caused you, and know that we are reviewing our process to discover how we can prevent similar issues in the future and make our service better. Don't worry, you won't be charged. We truly regret any trouble this has caused. If there's anything further we can do, please call 855-289-6405.
Know that we value you as a customer. If you would like to re-submit your order today, Cyber Monday, you can enjoy 20% off PLUS a 10-piece gift on us, with any $59 order. Simply enter codes SURPRISE and CYBER59 at checkout.
This is a very special offer, and is available to you through December 3rd . We hope you'll try us again!
Have a beautiful day.