Topic Wiki

DEAD - 10/13/14

READ THE WIKI! IT IS VERY CLEAR!

The Basics:

You can send up to $1,000/month directly from your CCs or GCs, and receive the same amount, which can then be withdrawn to your bank account. (No, you don't withdraw the money to your CC or GC.) These limits reset on the 1st of the calendar month at 12am Pacific Time.

Setup:

1. Although AP requires a SSN, you will not get a hard pull against your credit. You will not get a 1099-K unless you are receiving over $20k per year AND have done 200 transactions.

2. The driver's license number on the account need not be a real number, only the same format.

3. You need to connect and verify a bank account to be able to send $1,000/month. Otherwise, only $500 will be allowed. (Also, you will have difficulty withdrawing money to your bank account if it is not connected to your account.)

4. Verification can sometimes be instant if you log into your bank account through Amazon, but sometimes (particularly with smaller banks or CUs, it seems) the only working option is to allow AP to make two small deposits to you account (less than a dollar, often much less) and then reporting the exact amounts thereby verifying that the account is yours. (If you want to use AP as described here, don't even think about trying to profit from the small deposits by opening up a ton of accounts. You have been warned.)

5. The receiver account must add a credit card to be able to capture the funds sent.

Sending Money

1. Make sure to select "Goods and Services" when sending money. This is important so that the transaction codes as a purchase (for which you will get CC points/miles) and not a cash advance (for which you will not).

2. For some reason, when sending the value from GCs, AP will often prevent the full value from being sent unless, when connecting the GC with your account, you first enter the wrong expiration date and then change it to the correct one. <blinkblink>... <shrug>... but it works.  Or wait a week after putting the GC into your account for the hold to be removed from the funds.

3. And no, Amazon Gift Card balance cannot be used with Amazon Payments.

Multiple accounts:

1. It is highly recommended not to access both accounts of a transaction from the same IP address. Please see the IP Information section below for more... IP Information.

2. Most people didn't have problems opening two accounts per SSN even if they link to the same bank account, but it is risky to send money back and forth between them. Some report a similar risk with sending or receiving with a spouse who has the same bank account linked to their account.

3. Sending money using the same CC from different accounts is a known cause of shutdown.

Error messages and potential delays

1. If you get a message stating "We are unable to complete your transaction until further review. It can take up to 24 hours to complete this transaction. We apologize for any inconvenience this delay may cause," relax and be patient. It is perfectly normal.

2. Withdrawals are never authorized immediately. Be patient. It usually doesn't even take a full day. Likewise it's perfectly normal for you to get a message that your withdrawal has succeeded but it doesn't show up in your bank account yet even as pending. It will be there soon. Be patient.

3. Verifying a bank account via the deposit method can take a few days. Please anticipate and account for the extra time needed for the deposit method if you are planning to set up and use an account for the first time late in the month.

IP Information:

1. To check the IP address of the device you're using, Google "how to check my IP address"

2. All devices using the same WiFi router have the same IP address.

3. A computer connected to the Internet with a router has a different IP than it does if connected to the Internet without a router.

4. Browsing incognito or in private mode does not change your IP address.

5. To change the IP address of a computer, turn off the computer, wait a few minutes, then turn it back on. Check if you have a new IP address. If not, turn it off for 8+ hours (overnight or something) and check again. You will likely have a new IP address.

6. On a phone or other device (with it's own data) switch WiFi off. To change IP addresses, switch to 'airplane mode' and switch back and you will usually have a new IP address. Note: If your phone or tablet has WiFi only, it will always have the same IP address as other devices that connect through the same WiFi.


PBaruch's suggestions:

1. It is no longer generally considered safe to have multiple AP accounts for the same person.  Yes, there are exceptions and some people have had luck but I would caution against it.  If you are the reckless type go to number 2 below.  If not, please proceed to number 3 below.

2. If you do decide to try your luck and open 2 or more AP accounts for the same person, do not send $ back and forth between these two accounts.

3. Do not send $ back and forth between people in the same household.  Again, there are exceptions and some people have had luck but it is a trigger for a shutdown.  The way AP views it is if you are in the same household, give em cash. 

4. If there are multiple AP users in the same household, do NOT use the same IP address.  If you do, be warned.  You will very likely be shut down.

5. If you are shut down, you may have luck reopening your AP account by varying the spelling of your name and changing your address. 

6. If you want to send $ to a spouse, it helps if he/she has a different last name and address.

7. I would caution against any complete circles or triangles.  For instance, do not send A-B-C-A.  Rather, send A-B-C-D.

8. If you need bank accounts to link to AP, it is VERY easy to open multiple accounts (with no fee) by using Capitol One 360: https://home.capitalone360.com/ (Be aware that this is likely a hard pull.)

9. Do NOT do instant account verification. Let them send deposits instead to verify the account.  By doing so, I do not believe that they know who owns the account. This may be useful if you use some of my other suggestions.

These are my suggestions based upon personal experience and my gleaning of other posts.

Poll

Were you shut down?

Yes, but i got it back! :)
7 (2.9%)
Yes. :(
55 (22.5%)
No, B"H!  :)
149 (61.1%)
Yes and No (I have more then 1 account)
33 (13.5%)

Total Members Voted: 244

Author Topic: Amazon Payments Master Thread (RIP 10/13/14)  (Read 1138710 times)

Offline cozmohoot

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Re: Amazon Payments Master Thread
« Reply #3140 on: November 07, 2013, 06:14:25 PM »

Offline bobthebuilder

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Re: Amazon Payments Master Thread
« Reply #3141 on: November 08, 2013, 04:26:03 AM »
my account is open!!
i just called them and was told there is no hold on the account. low and behold i logged in for the first time in almost 2 weeks!
my 105.00 is still there in the main amazon acct
Lichayim by your house?

Offline askmoses

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Offline RSM

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Re: Amazon Payments Master Thread
« Reply #3143 on: November 10, 2013, 05:02:10 PM »
Every account I try logging into it says there is a problem with login/password combination. Is my acct shut down? Is there something wrong with the site?

Offline robi

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Re: Amazon Payments Master Thread
« Reply #3144 on: November 10, 2013, 05:08:27 PM »
Every account I try logging into it says there is a problem with login/password combination. Is my acct shut down? Is there something wrong with the site?
shutdown.
"I'd rather be hated for who I am, then loved for who I'm not"

Offline Barryg

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Re: Amazon Payments Master Thread
« Reply #3145 on: November 10, 2013, 05:09:46 PM »
IIRC I've seen reports that the have asked for invoices as proof of purchase of goods/services. Better to mix w/ other spending and not take a chance.
Was this for one account with no other spending, or multiple?

Offline askmoses

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Re: Amazon Payments Master Thread
« Reply #3146 on: November 10, 2013, 09:34:14 PM »
I had one legitimate account shut down now for no offense other then sending money. I hope to be able to get it reopened but according to the rep I called, once an account is flagged as possible fraudulent login (which is why they claim it's suspended) they NEVER reopen it. This just reaffirms she has no idea what she is talking about as I have managed to get account unblocked.
Just to confirm the standard reps don't know what their doing and to provide some clarity as I managed to get the account reopened. 

As a long time AP user I have found the trend to be as follows...

They WILL suspend new accounts for "suspicious" activity. This is common and has happened to me despite opening an account for a first time AP user/long time Amazon user and not doing anything more criminal then sending to another legit account some money. However I was able to get them to remove the suspension on one of each legitimate accounts successfully. You simply have to press forward and explain you did nothing wrong. The initial reps might try to dissuade you (based on their lack of knowledge) but have them write and email on your behalf to the "specialist". It might take a little time but you will get it reopened. IME once they reopen it they don't tend to make issues for GCs, etc. 

Offline DoGo

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Re: Amazon Payments Master Thread
« Reply #3147 on: November 12, 2013, 09:52:03 AM »
All 4 accounts - 2 and 2 (even 1 I didn't use this month got shut down completely).

Offline Moshe123

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Re: Amazon Payments Master Thread
« Reply #3148 on: November 12, 2013, 10:10:11 AM »
Shreklich. Der Eibishter Zul Helfen.

Offline DoGo

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Re: Amazon Payments Master Thread
« Reply #3149 on: November 12, 2013, 02:26:25 PM »
Any point opening new ones?

Offline Fan of Dan

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Re: Amazon Payments Master Thread
« Reply #3150 on: November 12, 2013, 02:29:06 PM »
Any point opening new ones?
Why not? Maybe email them to close out the suspended ones completely although they usually say they can't.

Offline cozmohoot

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Re: Amazon Payments Master Thread
« Reply #3151 on: November 12, 2013, 02:30:28 PM »
Any point opening new ones?
you dont want to try and get the main account opened?

Offline DoGo

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Re: Amazon Payments Master Thread
« Reply #3152 on: November 12, 2013, 02:43:16 PM »
Why not? Maybe email them to close out the suspended ones completely although they usually say they can't.
password doesn't work, is that considered closed?

you dont want to try and get the main account opened?
I do.. but there's no connection there..

Offline Am

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Amazon Payments Shutdown
« Reply #3153 on: November 12, 2013, 02:48:51 PM »
So I was just hit with the green banner. Everybody with experience please post what you did to get it reopened, what the process was, if they wouldn't reopen it how did you get your money back etc...
Some information is in the ap thread but it is fragmented and not adressed specifically. I think it can be usefull to have a thread dedicated specifically to amazon payments after a shutdown and eventually create a wiki

Offline Moshe123

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Re: Amazon Payments Shutdown
« Reply #3154 on: November 12, 2013, 02:50:28 PM »
The master thread has become a shutdown thread, sadly. Nothing else there.
So, I don't know if a new thread is needed.

Offline Am

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Re: Amazon Payments Master Thread
« Reply #3155 on: November 12, 2013, 02:54:19 PM »
password doesn't work, is that considered closed?
it just means under investigation not really closed

Offline milechazzer

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Re: Amazon Payments Shutdown
« Reply #3156 on: November 12, 2013, 03:07:32 PM »
So I was just hit with the green banner. Everybody with experience please post what you did to get it reopened, what the process was, if they wouldn't reopen it how did you get your money back etc...
Some information is in the ap thread but it is fragmented and not adressed specifically. I think it can be usefull to have a thread dedicated specifically to amazon payments after a shutdown and eventually create a wiki

Odds are you're not going to get it reopened. And if you don't have any funds frozen in the account, then your're in relatively good shape. Regardless, the only way to  make headway is to call customer service, over and over again, as for supervisors, tell them you don't know why your account is inaccessible, and that you haven't received any information/emails, and ask them to look into it and help resolve. They will always tell you they don't have access,  but it you press them to, they will reach out to the "account specialists" for you and you will get some traction.

Offline DoGo

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Re: Amazon Payments Master Thread
« Reply #3157 on: November 12, 2013, 03:33:48 PM »
it just means under investigation not really closed
First i had your "banner" saying it is suspended (only when i tried any billing stuff from AP), now user name password doesn't work on all accounts..

Offline bookwrm

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Re: Amazon Payments Master Thread
« Reply #3158 on: November 12, 2013, 09:45:20 PM »
So I have a few accounts, under myself and other people. Well, a friend of mine decided to help me send money this month, from the same IP address. Now, five hours later 6 of the accounts that were used today received emails about them being shutdown. I called about my personal account and they said that it is suspended and they will send it to the account specialists. What will happen now? This account is my personal one, my name, social and everything.

Also, the other accounts (the other 5) all had the same phone number attached to them, should we call about these or what should we do?

Lesson learned, anyway to repair the damage?
Usually we send from different ip addresses at different times. Any help would be appreciated.

Offline raphy781

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Re: Amazon Payments Master Thread
« Reply #3159 on: November 12, 2013, 09:47:07 PM »
So I have a few accounts, under myself and other people. Well, a friend of mine decided to help me send money this month, from the same IP address. Now, five hours later 6 of the accounts that were used today received emails about them being shutdown. I called about my personal account and they said that it is suspended and they will send it to the account specialists. What will happen now? This account is my personal one, my name, social and everything.

Also, the other accounts (the other 5) all had the same phone number attached to them, should we call about these or what should we do?

Lesson learned, anyway to repair the damage?
Usually we send from different ip addresses at different times. Any help would be appreciated.
Read a little bit. Call and ask them to send a message to a specialist....