Author Topic: walmart customer service  (Read 1474 times)

Offline dealfinder85

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2013
  • Posts: 3580
  • Total likes: 9
  • DansDeals.com Hat Tips 4
    • View Profile
walmart customer service
« on: December 17, 2013, 10:03:37 AM »
any advice? i have had a problem, but if you call the walmart.com number you sit on hold forever, and the email option is a joke because they keep sending these different automated responses

Offline dealfinder85

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2013
  • Posts: 3580
  • Total likes: 9
  • DansDeals.com Hat Tips 4
    • View Profile
walmart
« Reply #1 on: December 17, 2013, 10:14:33 AM »
any advice on getting through to customer service? i have had an issue, and calling the number is a waste because you wait for over an hour, and the email is a joke because you keep getting different automated responses

Offline Entrepreneur

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Dec 2011
  • Posts: 583
  • Total likes: 3
  • DansDeals.com Hat Tips 4
    • View Profile
  • Location: New York
Re: walmart
« Reply #2 on: December 17, 2013, 10:18:36 AM »
Definitely annoying... I stayed on the phone.  I  just let it go on speaker (set at low) and just carry on until someone picks up

Offline Sammy82

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Apr 2011
  • Posts: 1510
  • Total likes: 432
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: AWAY
Re: walmart
« Reply #3 on: December 17, 2013, 10:19:51 AM »
use the FastCustomer app

Offline Entrepreneur

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Dec 2011
  • Posts: 583
  • Total likes: 3
  • DansDeals.com Hat Tips 4
    • View Profile
  • Location: New York
Re: walmart
« Reply #4 on: December 17, 2013, 10:38:49 AM »
use the FastCustomer app
That is pretty cool... will definitely use it

Offline dealfinder85

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2013
  • Posts: 3580
  • Total likes: 9
  • DansDeals.com Hat Tips 4
    • View Profile
Re: walmart customer service
« Reply #5 on: December 17, 2013, 11:02:21 AM »
walmart.com isnt on there
walmart is but they cant handle walmart.com issues

Offline Yeki89

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2011
  • Posts: 3846
  • Total likes: 19
  • DansDeals.com Hat Tips 5
    • View Profile
Re: walmart customer service
« Reply #6 on: December 17, 2013, 11:42:29 AM »
i think the title is confusing. Walmart doesn't have any customer service.

Offline dealfinder85

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2013
  • Posts: 3580
  • Total likes: 9
  • DansDeals.com Hat Tips 4
    • View Profile
Re: walmart customer service
« Reply #7 on: December 17, 2013, 11:47:46 AM »
has anyone ever complained to the BBB?
worthwhile?

Offline jbkr101

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jan 2013
  • Posts: 153
  • Total likes: 8
  • DansDeals.com Hat Tips 0
    • View Profile
Re: walmart customer service
« Reply #8 on: December 17, 2013, 12:18:25 PM »
It might be worth the wait. I had very good experience with them, but  wasn't holiday season ymmv!