Need some help, I'm totally new. Going from NY to LA for Pesach, 6 tickets. I went through the steps to book Delta tickets for the extremely low fare on Priceline in December on the day of the Delta glitch. clicked submit after the final step of entering credit card, and site kept processing for hours, without any confirmations received. Card was not charged. I called Priceline several times, and they say they have no record of my transaction under name, phone number, email, or credit card number. One of the reps did say that the reason for the delay was high traffic, so I asked the next time I called why eventually after the delay it did not process. I even mentioned I'll be filing a formal complaint with the appropriate authorities, but that did not help.
If anyone knows a way to have the reservation/purchase honored, please reply. Need to know if there's a chance, otherwise need to purchase tickets soon. Thank you.