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FOR PRICELINE RESERVATIONS WITH BOOKING FAILURE
Call Priceline 1800-259-2091 dial 3 and then 1 and ask for the contract receipt.
Then fax the contract to Delta with your name, email and phone number to 1801-575-3000
UPDATE: It is no longer necessary to fax in anything to Delta. Just call Delta direct, with the priceline conf number, ask for a supervisor, and they are honoring all tickets! ;D
« Last edited by momo on December 31, 2013, 01:05:48 AM »

Poll

Was your ticket confirmed or cancelled

Confirmed
149 (61.1%)
Cancelled
36 (14.8%)
Didnt buy one
55 (22.5%)
Canceled but reinstated
4 (1.6%)

Total Members Voted: 243

Voting closed: December 31, 2013, 06:33:36 PM

Author Topic: {DEAD} Delta Price Mistake  (Read 359644 times)

Offline Mocha

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Re: Delta Price Mistake
« Reply #1840 on: February 22, 2014, 07:27:22 PM »
In my experience:
I had a HNL-ATL-JFK for last Thursday I called delta on wed saying I was worried of getting stuck in ATL for Shabbos because of the weather in NY and ATL  (really it was not that bad but there were some cancellations) agent said no problem and was able to change it to motzei Shabbos.
your case is different as there was a special waiver for that day.

Offline Dr Moose

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Hey there! I am using DansDeals Forums.

Offline bluiemonster1

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Re: Delta Price Mistake
« Reply #1842 on: February 23, 2014, 02:00:58 PM »
One strike and your done huh...

Offline Moshe123

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Re: Delta Price Mistake
« Reply #1843 on: February 23, 2014, 02:08:30 PM »
Of course he got fired.

Offline 3yummyboys

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Re: Delta Price Mistake
« Reply #1844 on: February 23, 2014, 08:40:27 PM »
http://news.yahoo.com/confessions-airline-revenue-manager-094500117.html

It's not a "false assumption" that award seats are very  hard to come  by! Not sure how legit this guy is ....

Offline Chief Rabbi of New York

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Re: Delta Price Mistake
« Reply #1845 on: February 24, 2014, 01:45:56 PM »
-1
I spoke to a very nice supervisor who really wanted to change my ticket but said the system itself won't allow it. Although he did suggest I go to the airport and ask them to do it there. Since at the airport they can do what they want.

thats funny that u say -1
i just did this last wednesday, my flight was on thursday and i waited until within 24hrs of my flight,
after i just told u that it happened u wrote -1?
thats y i said huca, the rep at first told me that she cant and i told her it was allowed because it was within 24hrs of my flight and thats what i was told a week before when i called.
Show Some Respect for Me, I am The Chief Rabbi of New York :)

Offline Andrewl987

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Re: Delta Price Mistake
« Reply #1846 on: February 24, 2014, 07:13:46 PM »
just got back from my trip to Hawaii and 85 deg perfect weather.

Flew in first on a 737-800, 767-300, 757-300, and A320. I personally think the 737 had the most comfortable first class seats, and the 757-300 had the worst (they STILL haven't upgraded them from NWA acquisition it seems). Overall it was a fun trip.

Offline sky121

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Re: Delta Price Mistake
« Reply #1847 on: February 24, 2014, 07:14:55 PM »
just got back from my trip to Hawaii and 85 deg perfect weather.

Flew in first on a 737-800, 767-300, 757-300, and A320. I personally think the 737 had the most comfortable first class seats, and the 757-300 had the worst (they STILL haven't upgraded them from NWA acquisition it seems). Overall it was a fun trip.

Where in HI did you go? TR?
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Offline Chief Rabbi of New York

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Re: Delta Price Mistake
« Reply #1848 on: February 24, 2014, 07:24:51 PM »
just got back from my trip to Hawaii and 85 deg perfect weather.

Flew in first on a 737-800, 767-300, 757-300, and A320. I personally think the 737 had the most comfortable first class seats, and the 757-300 had the worst (they STILL haven't upgraded them from NWA acquisition it seems). Overall it was a fun trip.

which flight were u on? did u leave at 1040 last night? did u stop over in la or seattle?
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Offline yoshi

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Re: Delta Price Mistake
« Reply #1849 on: February 24, 2014, 08:34:43 PM »
thats funny that u say -1
i just did this last wednesday, my flight was on thursday and i waited until within 24hrs of my flight,
after i just told u that it happened u wrote -1?
thats y i said huca, the rep at first told me that she cant and i told her it was allowed because it was within 24hrs of my flight and thats what i was told a week before when i called.
Well I guess YMMV
Plus you never specifically said you did it. You said it should work.

Offline Ell Eee

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Re: Delta Price Mistake
« Reply #1850 on: February 25, 2014, 12:31:19 PM »
Hi all, Question:
During the delta glitch I was successful in getting a JFK-HNL ticket, and returned from HI earlier this month..(was amazing)
Now, in addition to this ticket i did get and used, I was also successful in getting a Priceline confirmation on a JFK-LAX ticket for the same dates as my HN flights, However I didn't follow up with Delta on the JFK-LAX ticket (I actually did fax the pricline contract but never followed up)
can I still get in contact with them and try getting the ticket confirmed? the dates have passed already (it was Feb 2-7)
can anyone advise ?

Offline Marco Polo

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Re: Delta Price Mistake
« Reply #1851 on: February 25, 2014, 12:35:09 PM »
Hi all, Question:
During the delta glitch I was successful in getting a JFK-HNL ticket, and returned from HI earlier this month..(was amazing)
Now, in addition to this ticket i did get and used, I was also successful in getting a Priceline confirmation on a JFK-LAX ticket for the same dates as my HN flights, However I didn't follow up with Delta on the JFK-LAX ticket (I actually did fax the pricline contract but never followed up)
can I still get in contact with them and try getting the ticket confirmed? the dates have passed already (it was Feb 2-7)
can anyone advise ?
Doesn't seem like there was luck getting past dates ticketed. You can HUCA though to see what happens.
Quaerite et Invenietis.

Offline Ell Eee

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Re: Delta Price Mistake
« Reply #1852 on: February 25, 2014, 12:38:43 PM »
ill use the approach "hey, i faxed it over...and no one got in touch with me".... hey u never know

Offline marko

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Re: Delta Price Mistake
« Reply #1853 on: February 26, 2014, 05:52:32 PM »
I need some ideas here.
I have delta tickets to Hawaii next week and my wife can't go. Is there anyway of changing the dates to say some time in the summer. I have spoken to several reps and they all say I would need to pay change fee + any price difference(which is hefty being that these tickets cost me $40). Any ideas? 

Offline ushdadude

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Re: Delta Price Mistake
« Reply #1854 on: February 26, 2014, 07:17:07 PM »
I need some ideas here.
I have delta tickets to Hawaii next week and my wife can't go. Is there anyway of changing the dates to say some time in the summer. I have spoken to several reps and they all say I would need to pay change fee + any price difference(which is hefty being that these tickets cost me $40). Any ideas?

Hope that it snows

Offline 12HRS

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Re: Delta Price Mistake
« Reply #1855 on: February 26, 2014, 08:01:56 PM »
I need some ideas here.
I have delta tickets to Hawaii next week and my wife can't go. Is there anyway of changing the dates to say some time in the summer. I have spoken to several reps and they all say I would need to pay change fee + any price difference(which is hefty being that these tickets cost me $40). Any ideas?

I don't know why but when my sister called to change [she offered to fly one day later to give more room on her current flight which was filled up with canceled flight passengers] they said we can we can waive the change fee but you have to pay the difference in fares. For some reason there was no difference in fares.

could have been a rep error on my sisters side or maybe you should ask what the difference in fares is?

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Re: Delta Price Mistake
« Reply #1856 on: February 27, 2014, 11:47:30 AM »
Is anyone going NYC-HNL before Purim? If so please PM me. The shluchim need a bag brought, they'd pay for any luggage fees.

(Sorry for repost)
See my 5 step program to your left <--

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Re: Delta Price Mistake
« Reply #1857 on: February 27, 2014, 04:22:52 PM »
who has tickets for DL 427 to LAX tonight?

Offline jmansour

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Re: Delta Price Mistake
« Reply #1858 on: March 03, 2014, 10:18:18 PM »
Now that skymiles are really worthless is it worth creding the mistake tickets to alaska?

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Re: Delta Price Mistake
« Reply #1859 on: March 03, 2014, 10:44:07 PM »
Hi all, Question:
During the delta glitch I was successful in getting a JFK-HNL ticket, and returned from HI earlier this month..(was amazing)
Now, in addition to this ticket i did get and used, I was also successful in getting a Priceline confirmation on a JFK-LAX ticket for the same dates as my HN flights, However I didn't follow up with Delta on the JFK-LAX ticket (I actually did fax the pricline contract but never followed up)
can I still get in contact with them and try getting the ticket confirmed? the dates have passed already (it was Feb 2-7)
can anyone advise ?

I got mine confirmed after many times calling didnt help I emailed pricingissue.res@delta.com which worked