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FOR PRICELINE RESERVATIONS WITH BOOKING FAILURE
Call Priceline 1800-259-2091 dial 3 and then 1 and ask for the contract receipt.
Then fax the contract to Delta with your name, email and phone number to 1801-575-3000
UPDATE: It is no longer necessary to fax in anything to Delta. Just call Delta direct, with the priceline conf number, ask for a supervisor, and they are honoring all tickets! ;D
« Last edited by momo on December 31, 2013, 01:05:48 AM »

Poll

Was your ticket confirmed or cancelled

Confirmed
149 (61.1%)
Cancelled
36 (14.8%)
Didnt buy one
55 (22.5%)
Canceled but reinstated
4 (1.6%)

Total Members Voted: 243

Voting closed: December 31, 2013, 06:33:36 PM

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Author Topic: {DEAD} Delta Price Mistake  (Read 357607 times)

Offline alpicone

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Re: Delta Price Mistake
« Reply #340 on: December 26, 2013, 10:46:31 PM »
Would you be able to check bags using this method?
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Offline Askan

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Re: Delta Price Mistake
« Reply #341 on: December 26, 2013, 10:48:41 PM »
Quote from: alpicone on December 26, 2013, 10:46:31 PM
Would you be able to check bags using this method?

No obviously not for security reasons see: http://forums.dansdeals.com/index.php?topic=36580.0
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Offline ilherman

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Re: Delta Price Mistake
« Reply #342 on: December 26, 2013, 10:54:36 PM »
Quote from: K on December 26, 2013, 10:35:06 PM
Because you need to cancel the flight within 24 hours of the first leg.
Ohhhh I thought you were talking about the original ticket....

And even the refundable ticket does not have to be OW. You can even do a 3 leg ticket.... you anyway cancel it...
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Offline LA2NYC

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Re: Delta Price Mistake
« Reply #343 on: December 26, 2013, 10:55:55 PM »
For those with an itinerary number on Priceline but then had the ticket cancelled - any way to get Delta to honor these, as they prevented Priceline from issuing the ticket even though all information was inputted and the ticket was "purchased"?
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Offline al613

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Re: Delta Price Mistake
« Reply #344 on: December 26, 2013, 10:58:32 PM »
Quote from: ari2955 on December 26, 2013, 10:41:05 PM
I wander what the consequences would be, if at arrival somebody for whatever reason asked you for ID and realized that you flew in someone else's name?
They will sent you right back.
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Offline LA2NYC

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Re: Delta Price Mistake
« Reply #345 on: December 26, 2013, 10:59:19 PM »
Quote from: ari2955 on December 26, 2013, 10:41:05 PM
I wander what the consequences would be, if at arrival somebody for whatever reason asked you for ID and realized that you flew in someone else's name?
Quote from: al613 on December 26, 2013, 10:58:32 PM
They will sent you right back.
In cuffs...
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Offline milechazzer

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Re: Delta Price Mistake
« Reply #346 on: December 26, 2013, 11:05:06 PM »
Quote from: fradl on December 26, 2013, 10:16:57 PM
how about writing to the wall street journal and telling them what delta/priceline is trying to pull off?

I sent some emails to authors of some of the newspaper articles. I recommend that others do the same.
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Offline nis965

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Re: Delta Price Mistake
« Reply #347 on: December 26, 2013, 11:06:14 PM »
I really am starting to think that these mistakes might be a little more planned than they let on. Think about all the press and buzz Delta generated today. I don't know the actual cost of flying a passenger but advertising and PR cost money as well. Price "mistake" plus the free PR might be offsetting. I am definitely not complaining as I was able to book these tickets. Just a thought....
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Offline Moshe123

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Re: Delta Price Mistake
« Reply #348 on: December 26, 2013, 11:07:59 PM »
Quote from: nis965 on December 26, 2013, 11:06:14 PM
I really am starting to think that these mistakes might be a little more planned than they let on. Think about all the press and buzz Delta generated today. I don't know the actual cost of flying a passenger but advertising and PR cost money as well. Price "mistake" plus the free PR might be offsetting. I am definitely not complaining as I was able to book these tickets. Just a thought....

You are nuts.
My ticket without the taxes was $18x4 people. They lose a ton of money. Advertisement is much cheaper.
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Offline Moshe123

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Re: Delta Price Mistake
« Reply #349 on: December 26, 2013, 11:08:53 PM »
Obviously, the idea is nuts, not you.
Just the way of convo.
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Offline ilherman

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Re: Delta Price Mistake
« Reply #350 on: December 26, 2013, 11:09:06 PM »
Quote from: al613 on December 26, 2013, 10:58:32 PM
They will sent you right back.
Lol.
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Offline nis965

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Re: Delta Price Mistake
« Reply #351 on: December 26, 2013, 11:12:24 PM »
Quote from: Moshe123 on December 26, 2013, 11:08:53 PM
Obviously, the idea is nuts, not you.
Just the way of convo.
LOL! No worries! I am not convinced either way I'm kind of just toying with the idea.
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Offline Proisrael

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Re: Delta Price Mistake
« Reply #352 on: December 26, 2013, 11:15:58 PM »
Quote from: milechazzer on December 26, 2013, 11:05:06 PM
I sent some emails to authors of some of the newspaper articles. I recommend that others do the same.
A few of my friends sent letters to AP/ WSJ and took to twitter
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Offline SearchGuy

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Re: Delta Price Mistake
« Reply #353 on: December 26, 2013, 11:24:35 PM »
Read and enjoy!
http://www.dansdeals.com/archives/38771#comment-470938
keep the comments rolling
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Offline milechazzer

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Re: Delta Price Mistake
« Reply #354 on: December 26, 2013, 11:26:59 PM »
And here's the lovely response that I got from Orbitz. I think it's safe to say they're not overly concerned about this issue.


Thank you for including Orbitz in your travel plans.
 
We are terrible sorry to hear that Orbitz was not able to honor the fare that was offered in our web site. Let me give you an explanation about the situation we experienced today.
 
Delta airlines system had issues and some fares were misfiled, resulting in unreasonably low fares. Unfortunately we were not able to honor the fare since this was not valid and Delta airlines did not allow Orbitz to issue any ticket.
 
We appreciate your business and hope you will give us another opportunity to fully restore your confidence in our products and services.
 
 
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Offline Moshe123

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Re: Delta Price Mistake
« Reply #355 on: December 26, 2013, 11:27:31 PM »
Quote from: SearchGuy on December 26, 2013, 11:24:35 PM
Read and enjoy!
http://www.dansdeals.com/archives/38771#comment-470938
keep the comments rolling

Guy isn't so crazy. I totally understand his point of view.
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Offline SearchGuy

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Re: Delta Price Mistake
« Reply #356 on: December 26, 2013, 11:28:21 PM »
Quote from: Moshe123 on December 26, 2013, 11:27:31 PM
Guy isn't so crazy. I totally understand his point of view.
That he is the one that killed the deal!... LOL
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Offline nis965

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Re: Delta Price Mistake
« Reply #357 on: December 26, 2013, 11:28:48 PM »
Quote from: Moshe123 on December 26, 2013, 11:27:31 PM
Guy isn't so crazy. I totally understand his point of view.
You're nuts!  ;)
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Offline Cholentfresser

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Re: Delta Price Mistake
« Reply #358 on: December 26, 2013, 11:30:14 PM »
Quote from: Proisrael on December 26, 2013, 09:22:23 PM
TO ALL THOSE WHOSE TICKETS WERE CANCELED I JUST GOT OFF THE PHONE WITH DELTA AGENT WHO REBOOKED ME ALL 7 TICKETS IT TOOK OVER AN HOUR BUT THEY HONORED IT 100%. 25$ FOR EACH TICKET!!!!
Well done!
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Offline boruch

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Re: Delta Price Mistake
« Reply #359 on: December 26, 2013, 11:33:03 PM »
Quote from: milechazzer on December 26, 2013, 09:51:07 PM
I don't think Orbitz has cancelled any "actual tickets", but the confirmed some bookings and then Delta told them not to ticket them, so Orbitz cancelled them. I think there would be a rock-solid case if Orbitz had issued ticket numbers and then cancelled them, but that doesn't mean that a confirmation email and pending credit card charge are not sufficient.

who recreated a new ticket for you? orbitz or delta? i'm in the same boat. they canceled my ticket. orbitz doesn't care and delta doesn't want honor it. did you have a record of your ticket numbers?
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