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FOR PRICELINE RESERVATIONS WITH BOOKING FAILURE
Call Priceline 1800-259-2091 dial 3 and then 1 and ask for the contract receipt.
Then fax the contract to Delta with your name, email and phone number to 1801-575-3000
UPDATE: It is no longer necessary to fax in anything to Delta. Just call Delta direct, with the priceline conf number, ask for a supervisor, and they are honoring all tickets! ;D
« Last edited by momo on December 31, 2013, 01:05:48 AM »

Poll

Was your ticket confirmed or cancelled

Confirmed
149 (61.1%)
Cancelled
36 (14.8%)
Didnt buy one
55 (22.5%)
Canceled but reinstated
4 (1.6%)

Total Members Voted: 243

Voting closed: December 31, 2013, 06:33:36 PM

Author Topic: {DEAD} Delta Price Mistake  (Read 354206 times)

Offline cshia

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Re: Delta Price Mistake
« Reply #680 on: December 30, 2013, 02:51:11 PM »
I went through the chat. Was very quick.
How did you get to chat? i can find chat on the site etc.

Offline Centro

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Re: Delta Price Mistake
« Reply #681 on: December 30, 2013, 02:57:26 PM »
i sent a fax to the 888 number (the 801 kept giving me a busy signal). anyways, my tickets are for october, what's an ample amount of time to wait for a response?


1888-286-3163 (someone commented on the post on the main site with it).


that is an alternative fax #
Did anyone who faxed to this # actually get a call back from Delta?

Offline Super Speed

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Re: Delta Price Mistake
« Reply #682 on: December 30, 2013, 02:58:38 PM »
You think they are going to think something is up when every person  who booked on Delta glitch asks for a kosher meal :)
:D


Offline dealfinder85

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Re: Delta Price Mistake
« Reply #683 on: December 30, 2013, 02:59:10 PM »

Offline sky121

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Re: Delta Price Mistake
« Reply #684 on: December 30, 2013, 02:59:46 PM »
"Not all who wander are lost"

Offline dealfinder85

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Re: Delta Price Mistake
« Reply #685 on: December 30, 2013, 03:00:30 PM »
wow gotta reserve a kosher meal for my business class trip to phoenix

Offline bookwrm

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Re: Delta Price Mistake
« Reply #686 on: December 30, 2013, 03:01:03 PM »

Did anyone who faxed to this # actually get a call back from Delta?

i sent my fax 2 hours ago and haven't heard anything yet, still waiting (my tickets are for oct though). i tried the 801 number numerous times, it's always busy

Offline Crazy tools

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Re: Delta Price Mistake
« Reply #687 on: December 30, 2013, 03:23:18 PM »

Did anyone who faxed to this # actually get a call back from Delta?
+1
Can someone that used this fax number please report back if they get booked

Offline Crazy tools

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Re: Delta Price Mistake
« Reply #688 on: December 30, 2013, 03:27:10 PM »
Anyone have success getting through to the 801 fax number recently?

Offline dealfinder85

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Re: Delta Price Mistake
« Reply #689 on: December 30, 2013, 03:27:45 PM »
Anyone have success getting through to the 801 fax number recently?
no
i got through to the 888 number but im not sure if that one even works for this

Offline Mocha

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Re: Delta Price Mistake
« Reply #690 on: December 30, 2013, 03:28:54 PM »
Anyone have success getting through to the 801 fax number recently?
i think the fax machine exploded.

Offline SamKey

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Re: Delta Price Mistake
« Reply #691 on: December 30, 2013, 03:39:06 PM »
It was mentioned before that gethuman.com gives a call back option. I think they also have a chat option

Offline ad120

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Re: Delta Price Mistake
« Reply #692 on: December 30, 2013, 03:56:18 PM »
Is the contract the last page before the confirmation page? Because that was what was sent to me... I'm still waiting on hold to speak with a supervisor though so I am wondering if I got what I needed or should I still wait on hold?

Offline bookwrm

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Re: Delta Price Mistake
« Reply #693 on: December 30, 2013, 04:00:08 PM »
after trying all day, my fax to the 801 number finally went through (my fax machine on it's own called back and it worked). here's hoping for the best :)

Offline churnbabychurn

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Re: Delta Price Mistake
« Reply #694 on: December 30, 2013, 04:01:41 PM »
Tried to change dates, they want $200 plus price difference. Is this HUCABLE?
One way is in coach way back is business.

Offline mrnamressaw

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Re: Delta Price Mistake
« Reply #695 on: December 30, 2013, 04:04:47 PM »
My fax just went thru to the 888 number... Now I must sit and wait!

Offline Aerial Dag

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Re: Delta Price Mistake
« Reply #696 on: December 30, 2013, 04:35:01 PM »
I had faxed my Priceline contract to Delta on Saturday night, still no response. I called them today to get a status update and they said that I should get a call by this Friday. Apparently they are overwhelmed with faxes but they are sorting through them all. I have high hopes for this one! I will say that so far Delta's customer service has been really patient and understanding. I expected to fight but they've been pretty nice about this.

Offline yoshi

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Re: Delta Price Mistake
« Reply #697 on: December 30, 2013, 04:35:16 PM »
I sent to the 801 number last night. Went through without a fuss. (I hope)

Offline Something Fishy

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Re: Delta Price Mistake
« Reply #698 on: December 30, 2013, 04:42:01 PM »
Tried to change dates, they want $200 plus price difference. Is this HUCABLE?
One way is in coach way back is business.

I'm having a similar issue - trying to change the date on the return (sep. itin.), and they want $50 + price diff ($3k+) p/p. Flight is a mix of first and biz.

I figure I'll wait a month or two, maybe even longer, to start HUCA. Hopefully by then things will have settled down.
Check out my site for epic kosher adventures: Kosher Horizons

Offline Ergel

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Re: Delta Price Mistake
« Reply #699 on: December 30, 2013, 04:44:42 PM »
Don't know why things would change (unless you get a time change wish is very possible). When you change a ticket you always pay the fare difference
Life isn't about checking the boxes. Nobody cares.