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FOR PRICELINE RESERVATIONS WITH BOOKING FAILURE
Call Priceline 1800-259-2091 dial 3 and then 1 and ask for the contract receipt.
Then fax the contract to Delta with your name, email and phone number to 1801-575-3000
UPDATE: It is no longer necessary to fax in anything to Delta. Just call Delta direct, with the priceline conf number, ask for a supervisor, and they are honoring all tickets! ;D
« Last edited by momo on December 31, 2013, 01:05:48 AM »

Poll

Was your ticket confirmed or cancelled

Confirmed
149 (61.1%)
Cancelled
36 (14.8%)
Didnt buy one
55 (22.5%)
Canceled but reinstated
4 (1.6%)

Total Members Voted: 243

Voting closed: December 31, 2013, 06:33:36 PM

Author Topic: {DEAD} Delta Price Mistake  (Read 357855 times)

Offline semper fi

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Re: Delta Price Mistake
« Reply #760 on: December 30, 2013, 11:14:44 PM »
Well done and thanx for the update. Btw you got rebooked from the price line error?
Correct

Offline semper fi

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Re: Delta Price Mistake
« Reply #761 on: December 30, 2013, 11:15:54 PM »
What flight are you on ?
815 PM on Jan 9th and 645 AM on Jan 13th

Offline sruly

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Re: Delta Price Mistake
« Reply #762 on: December 30, 2013, 11:18:20 PM »
815 PM on Jan 9th and 645 AM on Jan 13th
Nice
Im on the 815 as well.
coming back the 12th

Offline semper fi

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Re: Delta Price Mistake
« Reply #763 on: December 30, 2013, 11:25:54 PM »
Nice
Im on the 815 as well.
coming back the 12th
What class are u in? 

Offline greatdeals

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Re: Delta Price Mistake
« Reply #764 on: December 30, 2013, 11:26:15 PM »
I faxed last night
my flight is on January 23d
still have not gotten a call back

Offline sruly

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Re: Delta Price Mistake
« Reply #765 on: December 30, 2013, 11:31:42 PM »

Offline semper fi

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Re: Delta Price Mistake
« Reply #766 on: December 30, 2013, 11:35:11 PM »

Offline Centro

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Re: Delta Price Mistake
« Reply #767 on: December 30, 2013, 11:35:56 PM »
OT question but this thread is now active so ill ask here,

Whats the preferred time to get to the airport when flying domestic, and whats the latest (but still safe)?

Offline mrnamressaw

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Re: Delta Price Mistake
« Reply #768 on: December 31, 2013, 12:01:40 AM »
Just spoke to delta supervisor moments ago.

Priceline had fwded all the unbooked itineraries to Delta, and (teusday) tommrow morning, all staff will be prompt with instructions on how to confirm these tickets.

The fax process has been terminated.

Call tommrow afternoon , and all tickets will be honored.
 

Offline Crazy tools

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Re: Delta Price Mistake
« Reply #769 on: December 31, 2013, 12:13:20 AM »
Just spoke to delta supervisor moments ago.

Priceline had fwded all the unbooked itineraries to Delta, and (teusday) tommrow morning, all staff will be prompt with instructions on how to confirm these tickets.

The fax process has been terminated.

Call tommrow afternoon , and all tickets will be honored.
Does that mean I have to call in even though I faxed?

Offline Crazy tools

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Re: Delta Price Mistake
« Reply #770 on: December 31, 2013, 12:14:33 AM »
Did anyone bother asking (after they were booked obviously) why in the world they are honoring these tickets?

Offline SamKey

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Re: Delta Price Mistake
« Reply #771 on: December 31, 2013, 12:15:52 AM »
Did anyone bother asking (after they were booked obviously) why in the world they are honoring these tickets?
I would assume good PR

Offline aryeh1

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Re: Delta Price Mistake
« Reply #772 on: December 31, 2013, 12:19:03 AM »
Originally , I was in Business Class going there, now it seems I was changed to economy?

Offline mrnamressaw

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Re: Delta Price Mistake
« Reply #773 on: December 31, 2013, 12:22:47 AM »
Does that mean I have to call in even though I faxed?

Yes , just call in tommrow afternoon.
They have all the info already.

Offline txtmax4

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Re: Delta Price Mistake
« Reply #774 on: December 31, 2013, 12:28:35 AM »
Originally , I was in Business Class going there, now it seems I was changed to economy?
More info please.
Who did you book through?
What was the reinstate process?
If You See Something, Say Something!!

Offline aryeh1

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Re: Delta Price Mistake
« Reply #775 on: December 31, 2013, 12:31:19 AM »
More info please.
Who did you book through?
What was the reinstate process?
I have no idea why, I originally had the first row behind pilot not most seats are booked and Priceline,.

Offline Crazy tools

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Re: Delta Price Mistake
« Reply #776 on: December 31, 2013, 12:35:15 AM »
I would assume good PR
This its just amazing.
I called a few times and the reps were EXTREMELY nice and patient. This its after making them go in circles saying the same thing over and over.
I'm really impressed.

Offline Centro

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Re: Delta Price Mistake
« Reply #777 on: December 31, 2013, 12:37:34 AM »
This its just amazing.
I called a few times and the reps were EXTREMELY nice and patient. This its after making them go in circles saying the same thing over and over.
I'm really impressed.
+1
I thought I'm dreaming,
BTW we gotta be thankful that Delta doesn't outsource their csr to India... ^-^

Offline es21729

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Re: Delta Price Mistake
« Reply #778 on: December 31, 2013, 12:39:19 AM »
On hold with a nice rep waiting for a supervisor to pick up, she says they have high call volume now...

Offline lubaby

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Re: Delta Price Mistake
« Reply #779 on: December 31, 2013, 12:48:56 AM »
Which class did you reserve? Which class were you booked in? When are you flying?
This flight/ itinerary was Economy, they booked me in "K".
Flying with a group of friends the weekend of 1/23 thru 1/26.