Topic Wiki

FOR PRICELINE RESERVATIONS WITH BOOKING FAILURE
Call Priceline 1800-259-2091 dial 3 and then 1 and ask for the contract receipt.
Then fax the contract to Delta with your name, email and phone number to 1801-575-3000
UPDATE: It is no longer necessary to fax in anything to Delta. Just call Delta direct, with the priceline conf number, ask for a supervisor, and they are honoring all tickets! ;D
« Last edited by momo on December 31, 2013, 01:05:48 AM »

Poll

Was your ticket confirmed or cancelled

Confirmed
149 (61.1%)
Cancelled
36 (14.8%)
Didnt buy one
55 (22.5%)
Canceled but reinstated
4 (1.6%)

Total Members Voted: 243

Voting closed: December 31, 2013, 06:33:36 PM

Author Topic: {DEAD} Delta Price Mistake  (Read 354399 times)

Offline Centro

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2012
  • Posts: 2935
  • Total likes: 8
  • DansDeals.com Hat Tips 33
  • Gender: Male
    • View Profile
Re: Delta Price Mistake
« Reply #900 on: December 31, 2013, 11:53:11 AM »
Weird situation: Can anyone help;
Booked successfully for wife and myself on thursday, but was unsuccessful 2 times after that (before 1pm) to book again with my child (all 3 of us). I have those Priceline itinerary #'s.

Im on hold now for supervisor. The rep that collected all the info is telling me that what will happen is that the sup will reinstate the Priceline ticket, and then afterwards delta will see a duplicate ticket and will automatically cancel one of them. (Hopefully the right one). However i will be charged for both bookings.

Is this true that if Delta cancels one ticket i will be charged? Will i be able to dispute it with Priceline or the CC?
Was that for that same flight?

Offline Something Fishy

  • Global Moderator
  • Dansdeals Lifetime Presidential Platinum Elite
  • **********
  • Join Date: Jan 2011
  • Posts: 8710
  • Total likes: 6078
  • DansDeals.com Hat Tips 44
    • View Profile
    • Kosher Horizons
  • Location: Iceland
Re: Delta Price Mistake
« Reply #901 on: December 31, 2013, 11:53:21 AM »
Did anyone have success yet changing a date on a ticked that did go through properly?
Check out my site for epic kosher adventures: Kosher Horizons

Offline greatdeals

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Aug 2012
  • Posts: 1747
  • Total likes: 10
  • DansDeals.com Hat Tips 27
    • View Profile
Re: Delta Price Mistake
« Reply #902 on: December 31, 2013, 11:56:07 AM »
anyone have success changing the time on the same day?
I booked the wrong time and my wife and kids are on a diff't flight

Offline alpicone

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Aug 2012
  • Posts: 879
  • Total likes: 5
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: New York
Re: Delta Price Mistake
« Reply #903 on: December 31, 2013, 11:56:16 AM »
Did anyone have success yet changing a date on a ticked that did go through properly?

Yes. Just moved return for 1 day earlier. Supervisor said they are allowing one day earlier or later.

Offline alpicone

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Aug 2012
  • Posts: 879
  • Total likes: 5
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: New York
Re: Delta Price Mistake
« Reply #904 on: December 31, 2013, 11:57:04 AM »
PRICE PER PASSENGER:                 $4,998.32 (USD)
TAXES/CARRIER-IMPOSED FEES:    $304.39 (USD)
SUBTOTAL PER PASSENGER:          $5,302.71(USD)
TOTAL FOR ALL PASSENGERS(5): $26,513.55 (USD)

Total paid.... $854.00  ;D

Thank you Dan and Pro-Israel!
« Last Edit: December 31, 2013, 12:02:39 PM by alpicone »

Offline DoGo

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2012
  • Posts: 1394
  • Total likes: 0
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Delta Price Mistake
« Reply #905 on: December 31, 2013, 12:02:59 PM »

Offline Mocha

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2011
  • Posts: 2508
  • Total likes: 5
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Delta Price Mistake
« Reply #906 on: December 31, 2013, 12:03:13 PM »
Email from delta specifically says not a receipt and I should purchase before expires. Anyone have that?

Offline Bosco

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2013
  • Posts: 228
  • Total likes: 3
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Delta Price Mistake
« Reply #907 on: December 31, 2013, 12:05:18 PM »
Just book JFK-HNL with a supervisor. Had a confirmed reservation for JFK-LAX for the same time frame. Supervisor said she will cancel my JFK-LAX for me  ;D

Total time on phone 41:57

You arent being charged for both? I have a booking on economy to LAX and business class for same flight failed because of duplicate booking and theyre telling me im gonna be charged for both if i want them to honor business res.

Offline Bosco

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2013
  • Posts: 228
  • Total likes: 3
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Delta Price Mistake
« Reply #908 on: December 31, 2013, 12:08:30 PM »
You arent being charged for both? I have a booking on economy to LAX and business class for same flight failed because of duplicate booking and theyre telling me im gonna be charged for both if i want them to honor business res.

If they end up charging me for both Im gonna end up paying about $260 for 3 first class tickets to LA. Still an ookkkkaaaayyy deal :-) so i guess im not too worried.

Offline skyguy918

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2011
  • Posts: 3810
  • Total likes: 826
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Queens, NY
Re: Delta Price Mistake
« Reply #909 on: December 31, 2013, 12:11:23 PM »
I have a ticket that I booked directly with Delta. I've been playing around online trying to get either a more direct flight or one terminating in one of the other islands instead of HNL. Some combinations result in an error message, while some go to the booking page with exorbitant total costs to change. Has anyone had any luck online? And if it doesn't work online, is it any more likely that I'll have success over the phone?

Offline alpicone

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Aug 2012
  • Posts: 879
  • Total likes: 5
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: New York
Re: Delta Price Mistake
« Reply #910 on: December 31, 2013, 12:12:03 PM »
If they end up charging me for both Im gonna end up paying about $260 for 3 first class tickets to LA. Still an ookkkkaaaayyy deal :-) so i guess im not too worried.

I was willing to eat the $25 a ticket for JFK-LAX. Figured it couldn't hurt to ask and she said sure.

Offline Bosco

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2013
  • Posts: 228
  • Total likes: 3
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Delta Price Mistake
« Reply #911 on: December 31, 2013, 12:14:31 PM »
I was willing to eat the $25 a ticket for JFK-LAX. Figured it couldn't hurt to ask and she said sure.

Wow thats great. Ok cool ill try too. Still on hold.

Offline DoGo

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2012
  • Posts: 1394
  • Total likes: 0
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Delta Price Mistake
« Reply #912 on: December 31, 2013, 12:15:32 PM »
Weird situation: Can anyone help;
Booked successfully for wife and myself on thursday, but was unsuccessful 2 times after that (before 1pm) to book again with my child (all 3 of us). I have those Priceline itinerary #'s.

Im on hold now for supervisor. The rep that collected all the info is telling me that what will happen is that the sup will reinstate the Priceline ticket, and then afterwards delta will see a duplicate ticket and will automatically cancel one of them. (Hopefully the right one). However i will be charged for both bookings.

Is this true that if Delta cancels one ticket i will be charged? Will i be able to dispute it with Priceline or the CC?
Im bumping this.. On phone for an hour so far..
Yes its exact same flights.   ??

Offline mgarfin

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2012
  • Posts: 2569
  • Total likes: 294
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Delta Price Mistake
« Reply #913 on: December 31, 2013, 12:21:34 PM »
Do they know where you were booked to?  I'm book Phoenix but would like LAX

Offline Centro

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2012
  • Posts: 2935
  • Total likes: 8
  • DansDeals.com Hat Tips 33
  • Gender: Male
    • View Profile
Re: Delta Price Mistake
« Reply #914 on: December 31, 2013, 12:21:45 PM »
Wife was in the phone for almost 2 hours trying to rebook my flight which left on the 29th, when she finally got to a supervisor she said she doesn't know how to handle it and she'll call back before 2:00...

Offline DoGo

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2012
  • Posts: 1394
  • Total likes: 0
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Delta Price Mistake
« Reply #915 on: December 31, 2013, 12:23:09 PM »
on with supervisor now..
she "mentioned" that this is not good-will from delta, rather legal stuff from Priceline

Offline sky121

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: May 2011
  • Posts: 11513
  • Total likes: 168
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Delta Price Mistake
« Reply #916 on: December 31, 2013, 12:24:44 PM »
on with supervisor now..
she "mentioned" that this is not good-will from delta, rather legal stuff from Priceline

I figured it had to do with legal. It's one thing to honor the tickets sold, it's another to spend time now getting everyones ticket honored that didn't get booked.
"Not all who wander are lost"

Offline marko

  • Dansdeals Gold Elite
  • ***
  • Join Date: Aug 2011
  • Posts: 241
  • Total likes: 1
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Delta Price Mistake
« Reply #917 on: December 31, 2013, 12:27:51 PM »
Anyone know if they will honor tickets that I attempted to purchase through Expedia, I have an itinerary number for them but my purchase did not go through?

Offline DoGo

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2012
  • Posts: 1394
  • Total likes: 0
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Delta Price Mistake
« Reply #918 on: December 31, 2013, 12:28:55 PM »
Anyone know if they will honor tickets that I attempted to purchase through Expedia, I have an itinerary number for them but my purchase did not go through?
try.. most prob yes

Offline Wlamom

  • DansDeals Copper Elite
  • *
  • Join Date: Aug 2011
  • Posts: 22
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: LA, CA
Re: Delta Price Mistake
« Reply #919 on: December 31, 2013, 12:37:10 PM »
has anyone tried to add people to a reservation at the same price? i know its a far shot...