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FOR PRICELINE RESERVATIONS WITH BOOKING FAILURE
Call Priceline 1800-259-2091 dial 3 and then 1 and ask for the contract receipt.
Then fax the contract to Delta with your name, email and phone number to 1801-575-3000
UPDATE: It is no longer necessary to fax in anything to Delta. Just call Delta direct, with the priceline conf number, ask for a supervisor, and they are honoring all tickets! ;D
« Last edited by momo on December 31, 2013, 01:05:48 AM »

Poll

Was your ticket confirmed or cancelled

Confirmed
149 (61.1%)
Cancelled
36 (14.8%)
Didnt buy one
55 (22.5%)
Canceled but reinstated
4 (1.6%)

Total Members Voted: 243

Voting closed: December 31, 2013, 06:33:36 PM

Author Topic: {DEAD} Delta Price Mistake  (Read 354239 times)

Offline Mo2

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Re: Delta Price Mistake
« Reply #1020 on: January 01, 2014, 04:22:27 PM »
how do i see if i'm ticketed?
Common sense is not a gift, it is a punishment.
Because you have to deal with everyone who doesn't have it.

Offline zandray35

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Re: Delta Price Mistake
« Reply #1021 on: January 01, 2014, 05:46:57 PM »
Thanks dan!

Offline Mocha

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Re: Delta Price Mistake
« Reply #1022 on: January 01, 2014, 05:52:35 PM »
how do i see if i'm ticketed?
Do you have a ticket number? Also on top of the web page you should be able to see a tab for a receipt.
« Last Edit: January 01, 2014, 06:40:49 PM by Mocha »

Offline chff

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Re: Delta Price Mistake
« Reply #1023 on: January 01, 2014, 05:54:36 PM »
Call 1) have to fly by Jan 8.
Call 2) no waiver posted
Call 3) C class not avail, one moment... This is a promotional fare, call your Travel agent (myself....) To rebook it

Call 4) travel by Jan 8
Call 5) change fee of $5000
Call 6) change fee of $500

Online zh cohen

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Re: Delta Price Mistake
« Reply #1024 on: January 01, 2014, 06:28:22 PM »
Call 4) travel by Jan 8
Call 5) change fee of $5000
Call 6) change fee of $500

How long are you waiting on hold each time?

Offline chff

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Re: Delta Price Mistake
« Reply #1025 on: January 01, 2014, 06:33:40 PM »
How long are you waiting on hold each time?

Under 2 minutes

Offline metziah

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Re: Delta Price Mistake
« Reply #1026 on: January 01, 2014, 06:53:05 PM »
I haven't really kept up with this thread as I thought I had no chance of getting ticketed and I didn't want to add salt to wounds.
But, someone just told me that apparently even if when you booked and got an error message they are still honoring those flights.
Is this true??

Offline Mocha

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Re: Delta Price Mistake
« Reply #1027 on: January 01, 2014, 06:54:10 PM »
I haven't really kept up with this thread as I thought I had no chance of getting ticketed and I didn't want to add salt to wounds.
But, someone just told me that apparently even if when you booked and got an error message they are still honoring those flights.
Is this true??
If you have an itinerary # from PL you should be good.

Offline metziah

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Re: Delta Price Mistake
« Reply #1028 on: January 01, 2014, 07:02:24 PM »

If you have an itinerary # from PL you should be good.
Haven't got that, I just kept getting error messages every time I tried booking.

Offline zandray35

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Re: Delta Price Mistake
« Reply #1029 on: January 01, 2014, 07:05:14 PM »
Call to have it refunded.
they said 5 to 7 business days will be refunded :)

Offline Mocha

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Re: Delta Price Mistake
« Reply #1030 on: January 01, 2014, 07:10:35 PM »
Haven't got that, I just kept getting error messages every time I tried booking.
You need some kind of documentation from PL to send into Delta.

Offline KidOOO

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Re: Delta Price Mistake
« Reply #1031 on: January 01, 2014, 08:16:42 PM »
Haven't got that, I just kept getting error messages every time I tried booking.

contact priceline to get that

Offline Mocha

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Re: Delta Price Mistake
« Reply #1032 on: January 01, 2014, 08:23:24 PM »
contact priceline to get that
There may not be anything for him to contact them about. If he didnt get a PL res number then hes not even past step 1.

Offline Super Speed

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Re: Delta Price Mistake
« Reply #1033 on: January 01, 2014, 09:59:52 PM »
There may not be anything for him to contact them about. If he didnt get a PL res number then hes not even past step 1.
+1 getting an error message means you didn't book.


Offline metziah

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Re: Delta Price Mistake
« Reply #1034 on: January 01, 2014, 10:01:19 PM »

You need some kind of documentation from PL to send into Delta.
Anywhere to get such documentation if I don't have any?

Offline Super Speed

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Re: Delta Price Mistake
« Reply #1035 on: January 01, 2014, 10:19:12 PM »

Anywhere to get such documentation if I don't have any?
Did you book just never got an email or were you not able to book because of error?

Offline metziah

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Re: Delta Price Mistake
« Reply #1036 on: January 01, 2014, 10:37:22 PM »

Did you book just never got an email or were you not able to book because of error?
I got to the page to choose my flights. I choose my flights. But, then I got to an error page after that.

Offline chevron

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Re: Delta Price Mistake
« Reply #1037 on: January 01, 2014, 11:01:37 PM »
Did you book just never got an email or were you not able to book because of error?

i selected flights, checked out, was logged in so it had my info, last page it had billing etc but i clicked to book i kept getting error that i need to enter email but there was no box for my email unlike prior 2 bookings, i figured it was bc i made account or priceline removed it to stop bookings ?

i went to chat with them few days later and the rep when she heard what i was saying cut me off mid chat and chat ended and the option to chat a rep disappeared!!

Offline chevron

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Re: Delta Price Mistake
« Reply #1038 on: January 01, 2014, 11:03:35 PM »
i selected flights, checked out, was logged in so it had my info, last page it had billing etc but i clicked to book i kept getting error that i need to enter email but there was no box for my email unlike prior 2 bookings, i figured it was bc i made account or priceline removed it to stop bookings ?

i went to chat with them few days later and the rep when she heard what i was saying cut me off mid chat and chat ended and the option to chat a rep disappeared!!

btw i bet they have web logs to check but no way they will man up

Offline Mo2

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Re: Delta Price Mistake
« Reply #1039 on: January 01, 2014, 11:26:42 PM »
Haven't got that, I just kept getting error messages every time I tried booking.
try checking your browser history and you may find the priceline URL has your priceline (unconfirmed) itinerary. That's how i found mine i then contacted Priceline with that number and asked them to email me the "contract"
Common sense is not a gift, it is a punishment.
Because you have to deal with everyone who doesn't have it.