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FOR PRICELINE RESERVATIONS WITH BOOKING FAILURE
Call Priceline 1800-259-2091 dial 3 and then 1 and ask for the contract receipt.
Then fax the contract to Delta with your name, email and phone number to 1801-575-3000
UPDATE: It is no longer necessary to fax in anything to Delta. Just call Delta direct, with the priceline conf number, ask for a supervisor, and they are honoring all tickets! ;D
« Last edited by momo on December 31, 2013, 01:05:48 AM »

Poll

Was your ticket confirmed or cancelled

Confirmed
149 (61.1%)
Cancelled
36 (14.8%)
Didnt buy one
55 (22.5%)
Canceled but reinstated
4 (1.6%)

Total Members Voted: 243

Voting closed: December 31, 2013, 06:33:36 PM

Author Topic: {DEAD} Delta Price Mistake  (Read 252236 times)

Offline ushdadude

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Re: Delta Price Mistake
« Reply #1040 on: January 01, 2014, 11:46:13 PM »
try checking your browser history and you may find the priceline URL has your priceline (unconfirmed) itinerary. That's how i found mine i then contacted Priceline with that number and asked them to email me the "contract"

i called and used the automated system to get my itinerary number. I put in my phone number and credit card i tried booking with and it gave me the number. i hung up and called again to get human. gave them that number and they emailed me the contract.
Trolls will always post stupid replies

Offline Crazy tools

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Re: Delta Price Mistake
« Reply #1041 on: January 02, 2014, 12:51:41 AM »
So how many tickets do you think they sold/gave away during these few hours?
Rep said something to the tune of 31k. Think it was that many?

Offline dhalpern1

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Re: Delta Price Mistake
« Reply #1042 on: January 02, 2014, 12:57:10 AM »
So how many tickets do you think they sold/gave away during these few hours?
Rep said something to the tune of 31k. Think it was that many?

If it was 31K, assuming a good portion were 1st class and business, Delta lost 500 a ticket (conservative guess). Thats around $15.5m in "giveaways."

Offline Dan

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Re: Delta Price Mistake
« Reply #1043 on: January 02, 2014, 01:48:22 AM »
Rep said something to the tune of 31k. Think it was that many?
Yes.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Crazy tools

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Re: Delta Price Mistake
« Reply #1044 on: January 02, 2014, 02:10:54 AM »

Offline Super Speed

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Re: Delta Price Mistake
« Reply #1045 on: January 02, 2014, 04:23:40 AM »
Yes.
Especially since they're honoring even the non-ticketed ones.


Offline Pinreb

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Re: Delta Price Mistake
« Reply #1046 on: January 02, 2014, 07:08:38 AM »
i called and used the automated system to get my itinerary number. I put in my phone number and credit card i tried booking with and it gave me the number. i hung up and called again to get human. gave them that number and they emailed me the contract.

Which number did u call to reach the automated system?

Offline ushdadude

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Re: Delta Price Mistake
« Reply #1047 on: January 02, 2014, 07:16:10 AM »
Which number did u call to reach the automated system?

I don't recall but any of the PL numbers should work.
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Offline alpicone

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Re: Delta Price Mistake
« Reply #1048 on: January 02, 2014, 09:07:46 AM »
Which number did u call to reach the automated system?

You can also just go online to look for your itinerary by using this Link.

Check the box that says "I don't have my Trip Number " and then you can either use your phone number or credit card to find your itinerary.

Offline Marco Polo

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Re: Delta Price Mistake
« Reply #1049 on: January 02, 2014, 09:14:03 AM »
I just called again and they said i need to email my PL info.
Quaerite et Invenietis.

Offline Moshe123

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Re: Delta Price Mistake
« Reply #1050 on: January 02, 2014, 09:33:27 AM »
So how many tickets do you think they sold/gave away during these few hours?
Rep said something to the tune of 31k. Think it was that many?

So nice!

Offline Dave321

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Re: Delta Price Mistake
« Reply #1051 on: January 02, 2014, 11:10:42 AM »
So, I emailed my tickets in two days ago and still no call.

Are they still ticketing?

Offline ushdadude

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Re: Delta Price Mistake
« Reply #1052 on: January 02, 2014, 11:11:51 AM »
So, I emailed my tickets in two days ago and still no call.

Are they still ticketing?

i emailed a few days ago too. i spoke to a supervisor today who said they are backlogged over 72 hours and someone will contact me sometime then for cc info.
Trolls will always post stupid replies

Offline springles

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Re: Delta Price Mistake
« Reply #1053 on: January 02, 2014, 12:02:44 PM »
I find it really strange that they are honoring the tickets that had booking errors.  nice but strange.
I wish they were being nice with the date changes though.  Cant seem to get anyone who would change my return flight to the night before

Offline chevron

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Re: Delta Price Mistake
« Reply #1054 on: January 02, 2014, 01:13:43 PM »
try checking your browser history and you may find the priceline URL has your priceline (unconfirmed) itinerary. That's how i found mine i then contacted Priceline with that number and asked them to email me the "contract"

example plz

Offline judahk88

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Re: Delta Price Mistake
« Reply #1055 on: January 02, 2014, 01:37:25 PM »
So my original ticket from Priceline was one way in biz and one way in economy. When I got the confirmation from Delta it showed both in Economy. I called back this morning and they were able to get me the biz seat again, but they had to change me to a later flight since my original flight didn't have any availability in biz. They were glad to do it and gave me no issues at all.

Offline chevron

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Re: Delta Price Mistake
« Reply #1056 on: January 02, 2014, 02:03:34 PM »
If it was 31K, assuming a good portion were 1st class and business, Delta lost 500 a ticket (conservative guess). Thats around $15.5m in "giveaways."

not really. Lets assume 5k cancelled. thats 26k tix, of which i'd say 7k are economy. So end of day they lose only on 19k? thats only 9.5 mil


Offline sky121

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Re: Delta Price Mistake
« Reply #1057 on: January 02, 2014, 02:05:12 PM »
not really. Lets assume 5k cancelled. thats 26k tix, of which i'd say 7k are economy. So end of day they lose only on 19k? thats only 9.5 mil

Assuming those seats would have been sold otherwise...
"Not all who wander are lost"

Offline chevron

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Re: Delta Price Mistake
« Reply #1058 on: January 02, 2014, 02:07:43 PM »
Assuming those seats would have been sold otherwise...

correct, its why they imho made $$ on coach

Offline Dr Moose

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Re: Delta Price Mistake
« Reply #1059 on: January 02, 2014, 02:12:04 PM »
correct, its why they imho made $$ on coach
Oh, so it costs less than $25- $50 to fly a person sitting in coach? How exactly are they making off this? ???
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