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FOR PRICELINE RESERVATIONS WITH BOOKING FAILURE
Call Priceline 1800-259-2091 dial 3 and then 1 and ask for the contract receipt.
Then fax the contract to Delta with your name, email and phone number to 1801-575-3000
UPDATE: It is no longer necessary to fax in anything to Delta. Just call Delta direct, with the priceline conf number, ask for a supervisor, and they are honoring all tickets! ;D
« Last edited by momo on December 31, 2013, 01:05:48 AM »

Poll

Was your ticket confirmed or cancelled

Confirmed
149 (61.1%)
Cancelled
36 (14.8%)
Didnt buy one
55 (22.5%)
Canceled but reinstated
4 (1.6%)

Total Members Voted: 243

Voting closed: December 31, 2013, 06:33:36 PM

Author Topic: {DEAD} Delta Price Mistake  (Read 221836 times)

Offline Moshe123

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Re: Delta Price Mistake
« Reply #1050 on: January 02, 2014, 09:33:27 AM »
So how many tickets do you think they sold/gave away during these few hours?
Rep said something to the tune of 31k. Think it was that many?

So nice!

Offline Dave321

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Re: Delta Price Mistake
« Reply #1051 on: January 02, 2014, 11:10:42 AM »
So, I emailed my tickets in two days ago and still no call.

Are they still ticketing?

Online ushdadude

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Re: Delta Price Mistake
« Reply #1052 on: January 02, 2014, 11:11:51 AM »
So, I emailed my tickets in two days ago and still no call.

Are they still ticketing?

i emailed a few days ago too. i spoke to a supervisor today who said they are backlogged over 72 hours and someone will contact me sometime then for cc info.
Trolls will always post stupid replies

Offline springles

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Re: Delta Price Mistake
« Reply #1053 on: January 02, 2014, 12:02:44 PM »
I find it really strange that they are honoring the tickets that had booking errors.  nice but strange.
I wish they were being nice with the date changes though.  Cant seem to get anyone who would change my return flight to the night before

Offline chevron

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Re: Delta Price Mistake
« Reply #1054 on: January 02, 2014, 01:13:43 PM »
try checking your browser history and you may find the priceline URL has your priceline (unconfirmed) itinerary. That's how i found mine i then contacted Priceline with that number and asked them to email me the "contract"

example plz

Offline judahk88

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Re: Delta Price Mistake
« Reply #1055 on: January 02, 2014, 01:37:25 PM »
So my original ticket from Priceline was one way in biz and one way in economy. When I got the confirmation from Delta it showed both in Economy. I called back this morning and they were able to get me the biz seat again, but they had to change me to a later flight since my original flight didn't have any availability in biz. They were glad to do it and gave me no issues at all.

Offline chevron

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Re: Delta Price Mistake
« Reply #1056 on: January 02, 2014, 02:03:34 PM »
If it was 31K, assuming a good portion were 1st class and business, Delta lost 500 a ticket (conservative guess). Thats around $15.5m in "giveaways."

not really. Lets assume 5k cancelled. thats 26k tix, of which i'd say 7k are economy. So end of day they lose only on 19k? thats only 9.5 mil


Offline sky121

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Re: Delta Price Mistake
« Reply #1057 on: January 02, 2014, 02:05:12 PM »
not really. Lets assume 5k cancelled. thats 26k tix, of which i'd say 7k are economy. So end of day they lose only on 19k? thats only 9.5 mil

Assuming those seats would have been sold otherwise...
"Not all who wander are lost"

Offline chevron

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Re: Delta Price Mistake
« Reply #1058 on: January 02, 2014, 02:07:43 PM »
Assuming those seats would have been sold otherwise...

correct, its why they imho made $$ on coach

Offline Dr Moose

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Re: Delta Price Mistake
« Reply #1059 on: January 02, 2014, 02:12:04 PM »
correct, its why they imho made $$ on coach
Oh, so it costs less than $25- $50 to fly a person sitting in coach? How exactly are they making off this? ???
Hey there! I am using DansDeals Forums.

Offline chevron

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Re: Delta Price Mistake
« Reply #1060 on: January 02, 2014, 02:18:44 PM »
Oh, so it costs less than $25- $50 to fly a person sitting in coach? How exactly are they making off this? ???

it cost them 2$ maybe for each checked bag and they charge 25$, it cost them 2-5$ to fly someone in coach in a seat that might have been empty.


Offline chaimny

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Re: Delta Price Mistake
« Reply #1061 on: January 02, 2014, 03:52:52 PM »
it cost them 2$ maybe for each checked bag and they charge 25$, it cost them 2-5$ to fly someone in coach in a seat that might have been empty.

so they are in the business of flying empty seats?!? yes, if the seat was empty now its filled but with  booking so far in advance its doubtful that most of these seats would've been empty "anyway".

Offline DP7

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Re: Delta Price Mistake
« Reply #1062 on: January 02, 2014, 04:12:42 PM »
This is the seat map per Seatguru of my business class LAX-JFK. Which seats would I chose to get 3 together? Row 6 plus the 2 middle row 7's? Is this how the actual layout looks?

Offline PlatinumGuy

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Re: Delta Price Mistake
« Reply #1063 on: January 02, 2014, 04:13:25 PM »
They have different layouts on different flights. Sg is rubbish, check Delta.com.
Purpose > Pleasure

Offline DP7

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Re: Delta Price Mistake
« Reply #1064 on: January 02, 2014, 04:17:44 PM »
They have different layouts on different flights. Sg is rubbish, check Delta.com.

That was the SG layout based on what I saw on Delta (attached). You're saying Delta is more accurate and I should book 3 in row 6?