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FOR PRICELINE RESERVATIONS WITH BOOKING FAILURE
Call Priceline 1800-259-2091 dial 3 and then 1 and ask for the contract receipt.
Then fax the contract to Delta with your name, email and phone number to 1801-575-3000
UPDATE: It is no longer necessary to fax in anything to Delta. Just call Delta direct, with the priceline conf number, ask for a supervisor, and they are honoring all tickets! ;D
« Last edited by momo on December 31, 2013, 01:05:48 AM »

Poll

Was your ticket confirmed or cancelled

Confirmed
149 (61.1%)
Cancelled
36 (14.8%)
Didnt buy one
55 (22.5%)
Canceled but reinstated
4 (1.6%)

Total Members Voted: 243

Voting closed: December 31, 2013, 06:33:36 PM

Author Topic: {DEAD} Delta Price Mistake  (Read 256466 times)

Offline aryeh1

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Re: Delta Price Mistake
« Reply #1080 on: January 05, 2014, 08:00:21 PM »
Why is it 7 hours to get through to delta?

Online momo

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Re: Delta Price Mistake
« Reply #1081 on: January 05, 2014, 08:03:29 PM »
Its called weather

Offline shmu

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Re: Delta Price Mistake
« Reply #1082 on: January 07, 2014, 11:00:49 AM »
got a call last night from delta rep saying that since they don't have availability in business for the return, i have the option of changing for a different fight the same day.
i asked if i can therefore also change the outgoing flight. she said no.

she said I will get a call from supervisor to charge my CC.

 

Offline Medic97

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Re: Delta Price Mistake
« Reply #1083 on: January 07, 2014, 01:19:00 PM »
I just finally got a call from Delta. My flight left on Dec 29th so they called to rebook me on another flight. I didnt have dates in mind so i asked till when do i have. She said I need to ticketed by Feb 1st and fly until Dec 25th. Im really glad they called but now im not sure what to do with the ticket lol.

Offline DoGo

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Re: Delta Price Mistake
« Reply #1084 on: January 07, 2014, 01:40:06 PM »
got a call last night from delta rep saying that since they don't have availability in business for the return, i have the option of changing for a different fight the same day.
i asked if i can therefore also change the outgoing flight. she said no.

she said I will get a call from supervisor to charge my CC.
When the sup calls u, make a big deal about the time change, and because of the return change you don't have enough time at your destination, so you need to change the outgoing..

Offline Dave321

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Re: Delta Price Mistake
« Reply #1085 on: January 07, 2014, 01:47:09 PM »
Still waiting for a call.....

Offline greatdeals

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Re: Delta Price Mistake
« Reply #1086 on: January 07, 2014, 01:53:47 PM »
anyone have success changing to an earlier flight on the same day?
I mistakenly booked the wrong flight from the rest of my family

Offline shmu

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Re: Delta Price Mistake
« Reply #1087 on: January 07, 2014, 02:00:31 PM »
anyone have success changing to an earlier flight on the same day?
I mistakenly booked the wrong flight from the rest of my family
+1
wondering if they will give me a better flight on the same day if available

Offline mercaz1

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Re: Delta Price Mistake
« Reply #1088 on: January 07, 2014, 04:43:05 PM »

+1
wondering if they will give me a better flight on the same day if available

They finally called me yesterday

My flight was Sunday night and they let me change it to Sunday morning with no problems

Offline Medic97

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Re: Delta Price Mistake
« Reply #1089 on: January 07, 2014, 08:07:55 PM »
Wow, today I got a phone call and I just got an email from them as well.

"Delta will honor your past dated reservation booked through Priceline with the following understanding:
 
The new travel must be completed on/before December 25, 2014.
You must respond to Delta reservations by 09Jan14 and reference the following confirmation:  #####.
Maintain the same origin, destination, and duration of stay (2 nights)
No name changes permitted.
All bookings must be made for the originally booked passenger only.
Any voluntary date or routing changes will be subject to change fee plus the difference of fare."


Offline chucksterace

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Re: Delta Price Mistake
« Reply #1090 on: January 07, 2014, 08:14:36 PM »

Wow, today I got a phone call and I just got an email from them as well.

"Delta will honor your past dated reservation booked through Priceline with the following understanding:
 
The new travel must be completed on/before December 25, 2014.
You must respond to Delta reservations by 09Jan14 and reference the following confirmation:  #####.
Maintain the same origin, destination, and duration of stay (2 nights)
No name changes permitted.
All bookings must be made for the originally booked passenger only.
Any voluntary date or routing changes will be subject to change fee plus the difference of fare."

Not bad.
You may not hold me responsible for any actions taken that were recommended from my account or username.

Offline ybeeds

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Re: Delta Price Mistake
« Reply #1091 on: January 07, 2014, 08:55:29 PM »
If you have a Delta Skymiles & SPG Starpoints you can now set up crossover to earn more...

https://www.starwoodhotels.com/preferredguest/account/benefits/delta/confirm.html
My office buzzes to the JewishMusicStream!!!

Offline marko

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Re: Delta Price Mistake
« Reply #1092 on: January 07, 2014, 09:29:03 PM »
I got an email yesterday that Delta changed the times of departure on my $40 ticket to Kauai, After a 20 min conversation with a rep. I was able to change the time and location of my tickets, now I am going to Mauai (which I have never been to) and I was able to fly earlier.
Thanks Delta!

Offline aryeh1

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Re: Delta Price Mistake
« Reply #1093 on: January 07, 2014, 10:06:01 PM »
If you have a Delta Skymiles & SPG Starpoints you can now set up crossover to earn more...

https://www.starwoodhotels.com/preferredguest/account/benefits/delta/confirm.html
starting March

Offline shidduch

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Re: Delta Price Mistake
« Reply #1094 on: January 07, 2014, 10:11:22 PM »
If you have a Delta Skymiles & SPG Starpoints you can now set up crossover to earn more...

https://www.starwoodhotels.com/preferredguest/account/benefits/delta/confirm.html

it already started last march, but according to this you would not earn spg points.

If you are registered for Crossover Rewards, are a SPG Platinum or Gold elite member, and you book a Delta marketed (e.g., has a DL flight number) flight (excluding bookings made through online travel agencies (e.g., priceline.com, expedia.com, booking.com, orbitz.com, elong.com)), then in addition to the miles you already earn, you will also earn:

one Starpoint for every one U.S. dollar or its foreign equivalent spent on Delta fares (excluding taxes and fees);

or

500 Starpoints for special Delta fares, often referred to as unpublished fares, including but not limited to consolidator fares, tour, groups, merchant marine and cruise packages.

Offline momo613

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Re: Delta Price Mistake
« Reply #1095 on: January 07, 2014, 10:27:42 PM »
Wow, today I got a phone call and I just got an email from them as well.

"Delta will honor your past dated reservation booked through Priceline with the following understanding:
 
The new travel must be completed on/before December 25, 2014.
You must respond to Delta reservations by 09Jan14 and reference the following confirmation:  #####.
Maintain the same origin, destination, and duration of stay (2 nights)
No name changes permitted.
All bookings must be made for the originally booked passenger only.
Any voluntary date or routing changes will be subject to change fee plus the difference of fare."
When did you send the fax? I hope I miss my flight this coming Sunday and get the same offer so I can go in the summer instead!

Offline shidduch

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Re: Delta Price Mistake
« Reply #1096 on: January 07, 2014, 10:28:12 PM »
they called me and said i need to respond within 48 hours.  Hopefully, i will be able to do something still after the 48 hours passes.

Offline Medic97

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Re: Delta Price Mistake
« Reply #1097 on: January 07, 2014, 11:26:46 PM »
When did you send the fax? I hope I miss my flight this coming Sunday and get the same offer so I can go in the summer instead!
I faxed and emailed on the first day they said they would honor those tickets.

I was in middle of an interview when they called, I looked at the phone for like 20 seconds debating if i should answer. Finally I asked the guy to hold on and answered the phone.  ??? :P ::)

Offline yitzyul

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Re: Delta Price Mistake
« Reply #1098 on: January 07, 2014, 11:40:04 PM »
I got the price line delta tickets in coach then they honored my pricline same tickets in Buisness (via delta). How in the world can I cancel those priceline coach tickets? Delta tells me to call price line, priceline said to call delta.

I have 5 tickets for coach and 5 tickets for business all with the same names on the same flight!
If I can't cancel is there a way to at least get the miles for both???

Online ushdadude

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Re: Delta Price Mistake
« Reply #1099 on: January 08, 2014, 12:05:22 AM »
I missed a call during ddsnj and called them back afterwards :-)
Trolls will always post stupid replies