Just awesome
I work for HGVC and a lot of the complaints I am reading are consumer error. When it comes to purchasing timeshare, I can't help you there. But I do work in the sales department, and sell those exact packages many of you are complaining about. These packages are not scams. When it comes to booking, you are told on each phone call that you need to contact your reservationist to book dates. Not take it upon yourself and do it online. There is a reason for that. We only accommodate a certain amount of rooms for these packages. And only your reservationist would know how many are left. Also, for all of you complaining about your rebate certificates, that is explained multiple times during each phone call so that you understand clearly what it is.
I work for HGVC and a lot of the complaints I am reading are consumer error. When it comes to purchasing timeshare, I can't help you there. But I do work in the sales department, and sell those exact packages many of you are complaining about. These packages are not scams. When it comes to booking, you are told on each phone call that you need to contact your reservationist to book dates. Not take it upon yourself and do it online. There is a reason for that. We only accommodate a certain amount of rooms for these packages. And only your reservationist would know how many are left. Also, for all of you complaining about your rebate certificates, that is explained multiple times during each phone call so that you understand clearly what it is.