just got this email response!! I'm Pretty Ticked!
Dear Mr. ******,
This is in response to your recent call regarding your SkyMiles account ************* and the New York Loyalty offer.
Per our Marketing department your reservation ******* would not qualify for this offer. The Atlanta to Miami flight does not offer Business Elite class unless you are travelling through to Dubai. When booking this flight seperately it only offers First class.
Here is some information to further explain Delta's Business Elite market:
Delta offers BusinessElite service to the following long-haul international and transcontinental flights: (a) transpacific, (b) transatlantic, (c) transcontinental flights between JFK and LAX, SEA, or SFO, and (d) between the U.S. and Brasilia/BSB, Buenos Aires/EZE, Lima/LIM, Rio de Janeiro/GIG, Santiago, Chile/SCL, and Sao Paulo/GRU.
We genuinely appreciate your support and trust