I just brought my car for an oil change ad they said they couldn't remove the oil filter cap because the last time it was changed it was screwed on too tight and they even snapped their $100 tool. They did change the oil though. What to do now?
Never heard of that. If this is a regular filter you will destroy the filter before any tool.
Can be a common occurrence with a Toyota or Lexus, I know from experience.
I remember changing the filter on a Toyota Sienna, and boy who ever put that filter last must have used a tool to tighten it.
With a filter especially the ones which are a solid metal one like toyota and Lexus, all you need to do it dip your finger in some motor oil and rub around the rim of the filter and install by hand, hand tighten and no more! It will stay nice and snug.
(With T&L you keep the metal casing and change the inside.)
Now the part that he claims it's a $100 tool i'm not sure about that.
The drill? (That's a cheap garbage one and don't know why he's using an impact drill on a filter.)
The special casing to go around the metal filters don't cost more then $10-$15..
But whatever the case is, he saw it was stuck he should have told you that, and or left it alone.
But out of decency I would offer him a few bucks and see what he says.
Not $100!
Just curios was he the one who did the prior oil change?