I've been trying to cancel one of my tickets for a while, and I can't do it on the website, says I have to do it over the phone. Called up, and was waiting on hold for 20 min. till I got fed up.
Where did you book it? I had to cancel one ticket, called CheapoAir and got one of the least friendly CSR out there, he said since it's been over 4 hours, CheapoAir has to charge a fee... I'm usually nice with CSRs, but I went all out on him, since he was reading the script and didn't want to deviate, gave him the whole nine yards, a few minutes later got the cancellation email hehe
as usual HUCA, things might be better now that the game is over, but call before the 24 hour mark...