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Author Topic: Advice about getting a mistaken rate honored  (Read 1820 times)

Offline zvido

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Advice about getting a mistaken rate honored
« on: February 05, 2014, 12:27:12 PM »
About a week ago I booked a hotel room via booking.com for the the Hilton Garden Inn in Denver for $12 a night which went through along with a booking number. Today, I got an email that it was a mistake and they are offering me a night for $100 which is discounted. Any suggestions on what I can say to negotiate with them? What I really want is a night in the New York metro area at that rate or close to it. They do say in their Terms and Conditions that obvious mistakes or misprints are not binding.

Any suggestions or just forget about it?

Thanks.

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Offline Ergel

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Re: Advice about getting a mistaken rate honored
« Reply #1 on: February 05, 2014, 12:28:04 PM »
LOL
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Life isn't about checking the boxes. Nobody cares.

Offline myb821

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Re: Advice about getting a mistaken rate honored
« Reply #2 on: February 05, 2014, 12:43:52 PM »
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Offline Chief Rabbi of New York

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Re: Advice about getting a mistaken rate honored
« Reply #3 on: February 05, 2014, 02:00:49 PM »
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Show Some Respect for Me, I am The Chief Rabbi of New York :)

Offline zvido

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Re: Advice about getting a mistaken rate honored
« Reply #4 on: February 05, 2014, 02:08:43 PM »
I am not sure if I should be sad that everyone is laughing at me or happy at the opportunity to give simcha to others....  :)
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Offline bluiemonster1

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Re: Advice about getting a mistaken rate honored
« Reply #5 on: February 05, 2014, 02:40:26 PM »
Just ask...
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Offline dovy2

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Re: Advice about getting a mistaken rate honored
« Reply #6 on: February 05, 2014, 07:32:10 PM »
Did you book refundable or pre-paid?
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Offline zvido

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Re: Advice about getting a mistaken rate honored
« Reply #7 on: February 05, 2014, 08:35:38 PM »
Refundable. Why?
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Offline MD11

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Re: Advice about getting a mistaken rate honored
« Reply #8 on: February 06, 2014, 05:35:43 PM »
Quote from: zvido on February 05, 2014, 08:35:38 PM
Refundable. Why?

It is very likely to be honored based on others experiences so far. Just say you appreciate the contact but you already made travel arrangements prior to hearing from them. You expect Hilton to honor the rate they advertised to the public.
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